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New Hotel Charlemagne

4.0 star property
Hotel with bar/lounge, near European Union Parliament Building

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Photo gallery for New Hotel Charlemagne

View from room
Bar (on property)
In-room safe, desk, soundproofing, free WiFi
City view from property
Club Room, Terrace | Terrace/patio

Reviews

7.6 out of 10
Good
In the heart of Brussels, New Hotel Charlemagne offers a sophisticated retreat. Enjoy dry cleaning and laundry services, car rentals on site, or unwind with a drink at the bar. With in-room WiFi and express check-out, this hotel near La Grand Place is convenient for both business and leisure.

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Elevator
The current price is $132
includes taxes & fees
$120 per night
Apr 23 - Apr 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, free WiFi

Club Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, Terrace

Club Room, Terrace | Terrace/patio

Club Room, Terrace

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for City Room

In-room safe, desk, soundproofing, free WiFi

City Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Boulevard Charlemagne 25-27, Brussels, 1000

What's nearby

  • European Union Parliament Building - 14 min walk - 1.2 km
  • Royal Palace of Brussels - 5 min drive - 2.8 km
  • La Grand Place - 8 min drive - 3.5 km
  • Manneken Pis Statue - 8 min drive - 3.5 km
  • Avenue Louise - 8 min drive - 4.9 km

Getting around

  • Brussels Airport (BRU) - 25 min drive
  • Antwerp (ANR-Antwerp Intl.) - 54 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 68 min drive
  • Brussels-Schuman Station - 3 min walk
  • Brussels-Luxembourg Station - 15 min walk
  • Meiser Station - 20 min walk
  • Maalbeek-Maelbeek Station - 7 min walk
  • Arts-Loi - Kunst-Wet Station - 13 min walk
  • Madou Station - 16 min walk

Restaurants

  • ‪Hairy Canary - ‬2 min walk
  • ‪Kitty O'Shea's - ‬1 min walk
  • ‪Le Coin Du Diable - ‬2 min walk
  • ‪Kafenio - ‬1 min walk
  • ‪Charlemagne building - ‬2 min walk

About this property

New Hotel Charlemagne

At New Hotel Charlemagne, you'll be within a 10-minute drive of La Grand Place and Royal Palace of Brussels. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, European Union Parliament Building and Tour & Taxis are within a short drive. Public transportation is just a short walk: Maalbeek-Maelbeek Station is 7 minutes and Arts-Loi - Kunst-Wet Station is 13 minutes.

Languages

Bulgarian, Dutch, English, French, Italian

At a glance

DONE

Hotel size

    • 68 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (EUR 35 per day)
    • Onsite parking limited (max 6 spaces per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and local calls

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per accommodation, per stay
  • A damage deposit of EUR 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs EUR 35 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Hotel New Charlemagne
New Charlemagne Brussels
New Charlemagne Hotel
New Hotel Charlemagne
New Hotel Charlemagne Brussels
New Charlemagne
New Hotel Brussels
New Hotel Charlemagne Hotel
New Hotel Charlemagne Brussels
New Hotel Charlemagne Hotel Brussels

Frequently asked questions

Does New Hotel Charlemagne offer free cancellation for a full refund?

Yes, New Hotel Charlemagne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at New Hotel Charlemagne?

Sorry, pets aren't allowed.

Is parking offered on site at New Hotel Charlemagne?

Yes. Self parking costs EUR 35 per day. Parking spots may be limited.

What are the check-in and check-out times at New Hotel Charlemagne?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at New Hotel Charlemagne?

No, this hotel doesn't have a casino, but Grand Casino Brussels (8-min drive) is nearby.

What is there to do at New Hotel Charlemagne and nearby?

Recommended spots to visit include European Union Parliament Building (14-min walk) and Royal Palace of Brussels (1.2 mi), along with La Grand Place (1.5 mi) and Manneken Pis Statue (1.6 mi).

What's the area around New Hotel Charlemagne like?

New Hotel Charlemagne is a short 7-minute walk from Maalbeek-Maelbeek Station and 14 minutes' walk from European Union Parliament Building.

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New Hotel Charlemagne Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Lobby
Breakfast
Location
Bed
Air conditioning
Room

Reviews

8/10 Very good

A good stay

The hotel staff were very friendly and helpful. It was close to a metro station and the area was quiet. The hotel itself is clean but the room were were in needed a little renovation. However it was fine.
Sandra, 3-night trip

10/10 Exceptional

Good location.
Jennifer, 1-night trip

10/10 Exceptional

A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.
Zalán, 4-night trip

10/10 Exceptional

Great location. Very friendly staff.
Bradley, 1-night trip

10/10 Exceptional

So convenient for work with EU.
Mohan Ramesh, 2-night trip

8/10 Very good

Good place to be
Stefano, 1-night trip

8/10 Very good

Nice hotel right next to EC building.

The hotel itself is really nice. Exceptionally close to the EC buildings, and with small supermarkets and restaurants all within 1 minute walking distance. The ambience inside the hotel is exquisite. It is calm, dimly lit, and with a wonderful aroma in the lobby area. I cannot comment on breakfast, as i did not have it. The room was clean, and well provisioned, with very friendly cleaning staff. The room also has some nice art, and beautiful pictures of exquisite automobiles. In my room were photos of ~€10 million euros worth of classic car. Lovely, if you appreciate this, as you do not get to see these cars outside of books and museums, normally. The only comment i have is that on one evening, i asked the front desk to print me 12 pages of black and white A4, which I needed for work the next morning. I offered to pay for this service, of course. They refused, and said i should go into the city centre (three stops on the metro). I was quite surprised by this. I then asked the next morning (with a different front desk operator) and, of course, they did it free of charge, and with a smile. This was quite surprising!
5-night trip

10/10 Exceptional

Great hotel

Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.
Jennifer, 1-night trip

8/10 Very good

Ok and clean, dated rooms and very poor selection for breakfast.
Glen, 2-night trip

10/10 Exceptional

So worth it!

It was more than I expected. Very comfortable bed. Even the baby cot was nice, comfortable and clean.
1-night trip

8/10 Very good

Ok for a short business stay but...

Service was very good, the reception staff are very professional and breakfast excellent. However, my room was in need or a refit. The bathroom basin was cracked in several places and the carpet, although clean, was very worn, as were most of the furnishings. Not a 4 star, more like three and not worth the 4 star premium price.
2-night trip

8/10 Very good

It was a very good location. I would have regarded the list price to hight (ca 300 EUR) but the offering via hotels.com (126 EUR) it was an excellent solution. I did not use any of the services as I normally on business trip's just use the bed. But excellent location, fresch, clean, reception open late (as you normally arrive late after a workday) and a bottle of water on the room and a nice bed. Bacsically all you need
Joakim, 1-night trip

6/10 Good

Worn

Seems nothing much has been done since 1980s. Breakfast just average.
2-night trip

6/10 Good

It's not a 4star hotel

Very disappointing 4star hotel. It looks like a cheap 3star hotel. No hote amenities (no shampoo, no hair conditioner, just liquid soap and that's it). AirCon was not working. Avoid !
ANTOINE, 1-night trip

4/10 Fair

No Air conditioning

Booked a City room, with air conditioning (32c outside on that week) but upon arrival was told it was only a regular room without air conditioning! Tried to sleep with window open but noises made it impossible for me to sleep, which was the point of the hotel!
Eric, 1-night trip

2/10 Poor

Firstly at check in the receptionist called Denis never acknowledged me just took my passport without even hello or welcome. On the website I have booked a city room which clearly stated I had air-conditioning. When I got to the room alas there was no air-conditioning so when I went back down to reception I was told that I would have to pay €25 extra for air conditioning With matter of fact attitude. Unbelievable extortion
John, 1-night trip

10/10 Exceptional

Juha, 2-night trip

10/10 Exceptional

Peter, 2-night trip

6/10 Good

Karin, 5-night trip

10/10 Exceptional

Peter, 2-night trip

10/10 Exceptional

Juha, 1-night trip

10/10 Exceptional

Peter, 2-night trip

10/10 Exceptional

Jordan, 2-night trip

4/10 Fair

HOTELLET VIRKER SLIDT, OG TRÆNGER I DEN GRAD TIL EN RENOVERING.
Peder, 2-night trip

8/10 Very good

L, 2-night trip