In the city center, Quality Inn & Suites offers a warm welcome with a breakfast buffet and laundry facilities. Connect to WiFi, get moving at the gym or unwind with free newspapers while appreciating the helpful staff.
Washington County Museum of Fine Arts - 5 min drive - 3.6 km
Hagerstown Premium Outlets - 5 min drive - 4.9 km
Pennsylvania Dutch Market - 6 min drive - 5.2 km
Getting around
Hagerstown, MD (HGR-Hagerstown Regional) - 13 min drive
Martinsburg, WV (MRB-Eastern West Virginia Regional) - 32 min drive
Washington Dulles Intl. Airport (IAD) - 77 min drive
Martinsburg Station - 33 min drive
Restaurants
Sheetz - 13 min walk
Taco Bell - 17 min walk
Wendy's - 5 min walk
Benny's Pub - 6 min walk
Jersey Mike's Subs - 2 min drive
About this property
Quality Inn & Suites
When visiting Hagerstown, Quality Inn & Suites is a great choice to consider. Guests can enjoy the fitness center or take advantage of nearby downhill skiing. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
73 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Downhill skiing nearby
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Built in 1968
Safe-deposit box at front desk
Television in common areas
Fitness center
Art Deco architecture
Accessibility
Braille/raised signage
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Closed captioned TV
Doorbell and phone notification
Phone accessibility kit
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Here's the breakdown, no surprises
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby winter activities like downhill skiing, and in warmer months enjoy a round of golf at the nearby golf course. Quality Inn & Suites also has a fitness center.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites puts you in the heart of Hagerstown. Popular attractions include Maryland Theater, which is 2 minutes away by car.
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Quality Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.2/10
Amenities
7.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Smoking
Shower
Lobby
Desk
Elevator
Reviews
8/10 Very good
Jun 21, 2025
Perfect for one night stay
Breakfast ok
Gisele
Gisele, 1-night trip
8/10 Very good
Aug 17, 2025
Excellent room - sketchy residents?
great room in excellent condition....kind of sketchy folks hanging around outside - otherwise good.....not sure what the deal was but never a great sign when the check in is behind glass!
Frank
Frank, 1-night trip
10/10 Exceptional
Jun 14, 2025
Good value.
William
William, 1-night trip
10/10 Exceptional
Apr 3, 2025
Front desk was amazing
Monica
Monica, 1-night trip
4/10 Fair
Jun 29, 2025
Room was very old and tired looking. Would not stay here again.
Jerry
Jerry, 4-night trip
8/10 Very good
Mar 19, 2025
The staff is friendly
Bernard
Bernard, 1-night trip
10/10 Exceptional
May 25, 2025
This hotel is struggling lake all older hotels off the main interstate.
But they are trying.
Check-in was quick and efficient.
Lobby, bathroom, and bedroom clean.
Bed was amazing. Sheets were soft, high quality.
We slept well.
We left early so can't comment on breakfast.
Patti
Patti, 1-night trip
6/10 Good
May 27, 2025
Hotel is average - okay for one night to stay. Had to call on a phone in the lobby to have someone come to the front to check people in - there were about 4 of us waiting. Room was nice and clean and bed was comfortable. Check out isn't until 11am but we had housekeeping knocking on our door beginning at 9am to see if we were there.
Joan
Joan, 1-night trip
4/10 Fair
Jul 19, 2025
The check in was pretty quick and simple. The hotel does have a mildew odor in the hallways. Once I got to the room, the same mildew odor was in the room. The bathroom had dirty floor tiles and dirt on the toilet. The window curtains by the bed were dirty also. It looked like homeless people were gathering on the property also. I can't give this place a good review because of these reasons. I will not stay here again.
Michael
Michael, 1-night trip
8/10 Very good
Mar 6, 2025
Very good
Very good, clean and comfortable
Sylvie
Sylvie, 1-night trip
2/10 Poor
May 24, 2025
Smell of weed. Property extremely dirty. Not a safe area of town.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Nov 22, 2024
Nice room
Check in lady was pleasant and room was great
Norma
Norma, 1-night trip
10/10 Exceptional
Jul 20, 2024
Beds were very comfortable!!!
Marcia
Marcia, 1-night trip
8/10 Very good
Apr 29, 2024
This property had very helpful staff.
Laura
Laura, 1-night trip
4/10 Fair
Jun 4, 2025
It was not a safe environment. Homeless and drug addicts all outside and inside hotel!! One of the homeless said to another homeless person, “look at those 2 motorcycles, we should come back and steal them later!” There were hairs in our tub and broken lampshade. it appears to me that this hotel is being used for homeless and girl’s with their tricks!! Did not feel safe here at all!! Only needed to stay here long enough to sleep due to splitting up a 12 hour drive home!! Will never stay here again!!
NATALIE
NATALIE, 1-night trip
6/10 Good
Apr 2, 2025
The hotel is going thru renovations so it was in disarray and I’m surprised it’s open. Lots of things were visually unsettling and wouldn’t have stayed here if I had known. Wish them luck and speed.
Tammy
Tammy, 1-night trip
8/10 Very good
Feb 9, 2025
Our stay
Room was really clean. Bed was comfortable. Friendly front desk clerk.
The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Janice
Janice, 2-night trip
10/10 Exceptional
Mar 27, 2024
Very friendly staff! Beds and pillows were super comfy. Check in and out was very quick!
Lani
Lani, 1-night trip
10/10 Exceptional
Feb 28, 2023
It was okay staying there
Tamara
Tamara, 1-night trip
10/10 Exceptional
Jun 4, 2025
Toilet seat was loose. Not to worry I tightened it. Funny cuz it seems to be a thing in all most every hotel I go to stay at. I started carrying screw drivers. Property seems to be in the not so greatest of locations, with a lot of different types of people running around after dark. Out side around the adjacent property.But I did feel secure in the hotel.
they have many cameras. I was a little concerned about our motorcycles but everything was well. Absolutely a great staff. Helpful and pleasant.
David P
David P, 1-night trip
10/10 Exceptional
Dec 19, 2023
Appreciated the friendly staff.
Bill
Bill, 2-night trip
10/10 Exceptional
Jan 4, 2024
Nice hotel to stay at if you are planning to visit the capital. Clean,good breakfast, not to busy and 15 minutes drive to the white house.
Warren
Warren, 1-night trip
8/10 Very good
Oct 5, 2024
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Martin
Martin, 1-night trip
10/10 Exceptional
May 16, 2024
Great hotel if u get there after 9 its hard to fine something to eat