THE BASICS FUKUOKA

4.0 star property
Hotel with restaurant, near Canal City Hakata

Choose dates to view prices

Photo gallery for THE BASICS FUKUOKA

Reception - THE BASICS FUKUOKA (Fukuoka)
Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5) | In-room safe, blackout drapes, free WiFi, bed sheets - THE BASICS FUKUOKA (Fukuoka)
In-room safe, blackout drapes, free WiFi, bed sheets - THE BASICS FUKUOKA (Fukuoka)
Exterior detail - THE BASICS FUKUOKA (Fukuoka)
In-room safe, blackout drapes, free WiFi, bed sheets - THE BASICS FUKUOKA (Fukuoka)
Experience the upscale charm of THE BASICS FUKUOKA, where you can enjoy a gym workout and savor delicious meals at the restaurant. Unwind with in-room WiFi, or get lost in a book from their collection - previous guests rave about the helpful staff and convenient location.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (8)

  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
$107 nightly
The total price is $117
Jan 9 - Jan 10, 2026

Room options

Available filters for rooms
Showing 49 of 49 rooms

Standard Twin Room, Non Smoking (Chapter 1)

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Moderate Twin Room, Non Smoking (Chapter 2)

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Moderate Double Room, Non Smoking (Chapter 2)

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room, Non Smoking (Chapter 3)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 404 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

Superior Double Room, Non Smoking (Chapter 3)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 398 sq ft
  • Sleeps 5
  • 1 Queen Bed

Deluxe Twin Family Room, Non Smoking (Chapter 4)

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 484 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • 328 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Double Room with Club Lounge Access, Non Smoking (Episode 2)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 463 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 463 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 517 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room, Non Smoking (Suite King)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, Non Smoking (Story)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 797 sq ft
  • Sleeps 2
  • 2 Double Beds

Twin Room-Chapter 3

  • Sleeps 3

Double Room-Episode 2

  • Sleeps 2

Twin Room-Episode 3

  • Sleeps 2

Twin Room-Chapter 4

  • Sleeps 4

Conner Twin Room Park View-Chapter 3

  • Sleeps 3

Twin Room-Episode 1

  • Sleeps 2

Twin Room-Episode 5

  • Sleeps 2

Twin Room-Episode 4

  • Sleeps 4

Twin Room-Episode 6

  • Sleeps 2

Double Room-Chapter 1

  • Sleeps 2

Double Room-Chapter 2

  • Sleeps 2

Story King Room

  • Sleeps 2

Story Twin Room

  • Sleeps 2

Double Room-Chapter 3

  • Sleeps 2

Twin Room-Chapter 2

  • Sleeps 2

Twin Room-Chapter 1

  • Sleeps 2

Executive Double Room with Club Lounge Access, Non Smoking (Episode 2) (Single Use)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • 312 sq ft
  • Sleeps 1
  • 1 Queen Bed

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6) (Single Use)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 517 sq ft
  • Sleeps 1
  • 2 Double Beds

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4) (Single Use)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 463 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Moderate Double Room, Non Smoking (Chapter 2) (Single Use)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (Chapter 1) (Single Use)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Moderate Twin Room, Non Smoking (Chapter 2) (Single Use)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking (Chapter 3) (Single Use)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Non Smoking (Chapter 3) (Single Use)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Twin Family Room, Non Smoking (Chapter 4) (Single Use)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 484 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3) (Single Use)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 404 sq ft
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1) (Single Use)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
  • 328 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3) (Single Use)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 377 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5) (Single Use)

Highlights

Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 463 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Run of the House(No requests acceptable) for Single Use, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

Run of the House(No requests acceptable) for 2 people, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Double Bed

Standard Double Room, Non Smoking (Chapter 1)

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Legacy Twin Room-Chapter 5

  • Sleeps 2

Legacy Double Chapter 5 Non-Smoking

  • Sleeps 3

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About the neighborhood

Map
2-14-1, Hakataeki Higashi, Hakata-ku, Fukuoka, Fukuoka, 812-0013

What's nearby

  • Amu Plaza Hakata - 10 min walk - 0.9 km
  • Canal City Hakata - 18 min walk - 1.5 km
  • Sumiyoshi Shrine - 19 min walk - 1.6 km
  • Kushida Shrine - 3 min drive - 2.5 km
  • Fukuoka Anpanman Children's Museum - 4 min drive - 2.9 km

Getting around

  • Fukuoka Airport (FUK) - 6 min drive
  • Ariake Saga Airport (HSG) - 86 min drive
  • Nishitetsu-Fukuoka Station - 3 min drive
  • Hakata Station - 5 min walk
  • Yoshizuka Station - 30 min walk
  • Higashi-Hie Station - 9 min walk
  • Gion Station - 18 min walk
  • Kushida Shrine Station - 23 min walk

Restaurants

  • ‪博多 魚一番 - ‬2 min walk
  • ‪FUGLEN FUKUOKA - ‬5 min walk
  • ‪スタミナ鉄板定食 博多アイアンマン 博多店 - ‬5 min walk
  • ‪Seattle's Best Coffee - ‬5 min walk
  • ‪サスラリガラ博多店 - ‬1 min walk

About this property

THE BASICS FUKUOKA

THE BASICS FUKUOKA puts you just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. Guests can visit the fitness center for a workout or grab a bite to eat at WHY NOT, which serves Modern European cuisine and is open for breakfast and lunch. Also, Port of Hakata and Mizuho PayPay Dome Fukuoka are within a short drive. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Higashi-Hie Station is 9 minutes away.

At a glance

DONE

Hotel size

    • 238 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe

Special features

Dining

WHY NOT - This restaurant specializes in Modern European cuisine and serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1500 for children

Renovations and closures

The following facilities or services will be unavailable from January 4 2026 to February 28 2026 (dates subject to change):
  • Fitness facilities

Parking

  • Self parking costs JPY 1500 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Mobile payment options include: Alipay, PayPay and LINE Pay.

Also known as

THE BASICS FUKUOKA Hotel
THE BASICS FUKUOKA Fukuoka
THE BASICS FUKUOKA Hotel Fukuoka

Frequently asked questions

Does THE BASICS FUKUOKA offer free cancellation for a full refund?

Yes, THE BASICS FUKUOKA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at THE BASICS FUKUOKA?

Sorry, pets aren't allowed.

Is parking offered on site at THE BASICS FUKUOKA?

Yes. Self parking costs JPY 1500 per night. Parking spots may be limited.

What are the check-in and check-out times at THE BASICS FUKUOKA?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at THE BASICS FUKUOKA and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near THE BASICS FUKUOKA?

Yes, WHY NOT offers Modern European cuisine.

What's the area around THE BASICS FUKUOKA like?

THE BASICS FUKUOKA is a short 9-minute walk from Higashi-Hie Station and 14 minutes' walk from Amu Plaza Hakata. Travelers give top marks for the hotel's prime location.

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THE BASICS FUKUOKA Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bathroom
Lobby
Food
Apparel
Restaurant
Cafes
Breakfast

What guests liked

  • Breakfast options were delicious and varied with many choices including fresh seafood and a large spread of Japanese and American options. (19 reviews)
  • The property offers convenient on-site parking with ample available stalls and a nearby park for a relaxing morning walk. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We stayed here a few years ago and like location and room size. The staff is always nice and the hotel is clean.
Cori, 5-night trip

10/10 Exceptional

Room was spotless, staff was amazing! Breakfast was awesome as well, the lounge was much needed after a long day
Courtney, 9-night trip

10/10 Exceptional

Very good breakfast and clean
Nga Wun, 3-night trip

10/10 Exceptional

Enjoyable stay

Clean room, high end interior. Convenient location just a few minute walk to the main hakata station.
Shin Yi, 2-night trip

10/10 Exceptional

great hotel to stay

The location is very close to Hakata Station—just a few minutes’ walk—making transportation extremely convenient. There are two great breakfast spots on the first floor (The Local and 33cafe), perfect if you’re not having the hotel breakfast. There’s also a park right in front of the hotel where you can enjoy a relaxing morning walk.
JenPang, 2-night trip

10/10 Exceptional

Clean room The staff are helpful
Grace, 3-night trip

10/10 Exceptional

Love this hotel. Within 10mins walk to stay station. Hotel is clean, high tech, staffs are friendly. Love the bathroom. Everything is excellent.
Ada, 4-night trip

10/10 Exceptional

Great location, room was amazingly spacious as we were travelling with a baby and hotel overall was great
Jatin, 2-night trip

8/10 Very good

Location is good
WAI MAN, 2-night trip

10/10 Exceptional

Hygiene is good, staff is great and helpful. Interior is amazing
kai hin, 5-night trip

8/10 Very good

Nice hotel! Room is big and clean. Location is good.
Megan, 1-night trip

10/10 Exceptional

Comfortable stay

We needed a place close to the hakata station, that was comfortable and had parking all of which this hotel had. There aren't any luxurys, but it had all we needed.
Luisa, 3-night trip

8/10 Very good

Nice place with some limitations

The room was good-sized, but without a closet. The beds were comfortable. There were many nearby restaurants, but the hotel did not have a place for dinner dining. Although the atrium was spectacular, the room was grim—almost no color except gray, black and tan.
Suzanne, 7-night trip

10/10 Exceptional

The view of the interior is simply breathtaking
Miguel, 1-night trip

10/10 Exceptional

Excellent service for delivering my luggage to the next hotel. Room is spacious and luxurious. The area is very quiet so I was able to sleep well.
mandy, 2-night trip

8/10 Very good

The lobby is beautiful, the bathroom products were nice and the rooms were relaxing. But the bathroom towels were bad. The towels are thin and small, you need two to dry off. Random thing; the breakfast bar had really nice juices, good varieties.
Catherine, 3-night trip

10/10 Exceptional

Check in was smooth and the room was adequately sized and not too small like other typical hotels in Japan. Gym was nice to go to when jet lagged and nothing else to do.
Lena, 3-night trip

10/10 Exceptional

The property is clean and it’s only eight minutes away from the Hakata station
Sui Kan Judy, 4-night trip

8/10 Very good

Spacious and generally comfortable. The decor is impressive but
Hiu Nam Helena, 2-night trip

8/10 Very good

Stay at the Chapter 2 for a family of 4. Spacious and clean. Spacious bathroom. shower room with tub , outstanding shower system and water pressure. Easy and efficient check in and out. Friendly and helpful staff. Convenient location. Right next to a Family Mart. walkable distance to Hakata Station.
Jennifer, 4-night trip

10/10 Exceptional

The hotel lobby is big and grand, with convenient stores within 1-2 minutes of walk. There is a small park across the hotel. It is walking distance to the JR Hakata via the main road. There is a small carpark available at the basement. There are limited parking lots and space, especially for a larger vehicle. The staff were welcoming and the check-in process was smooth. We like how spacious the room is with places to put our shopping bags, luggages and walking space. The breakfast serves mainly Japanese food with only a few non-Japanese dishes like siew mai. We like it as we get to try on local dishes instead of the usual international selection. Overall, we had an enjoyable stay.
Wee Liang, 2-night trip

8/10 Very good

The room was comfortable and clean. Good water pressure for the shower. Our supplies were replaced daily in a bag at our door. even though we put the do not disturb sign up. It appears our couch was converted into a couch so we didn’t have that many options to sit and lean back on something.
Daisy, 4-night trip

8/10 Very good

Very pretty and instagramable hotel. Booked the chapter 3 corner unit and was large and comfortable for 2A and 2C. Was able to open up 3 luggages and still sufficient space to move around. We did not opt in hotel breakfast but had breakfast at the local stand cafe outside the hotel and the experience was very good. We were served by 2 very kind Japanese ladies who were so kind to our young kids. Cons: 1. Not enough hanging space in the hotel room, esp the bathroom. 2. Location is rather far from main station and the returning journey to airport is quite troublesome for family with young children (if one decides not to use taxi). 3. The movable shower head that was in our room (stayed in 436) was cracked and magnifying glass light was spoilt. Showed a lack of ownership and sense of urgency to repair the items.
Liping Iris, 2-night trip

10/10 Exceptional

Check in and check out was easy using the kiosk.
Cori, 1-night trip

10/10 Exceptional

I had a wonderful four-night stay! The room was spacious, well-maintained, and very clean. Every staff member I interacted with was warm. They were quick to help with any questions or requests I had, and their service really made my stay enjoyable. Highly recommended!
PEI-CHUN, 4-night trip