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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverfront hotel with outdoor pool, near Baptist Medical Center Jacksonville

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Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby
Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
By the St. Johns River, Southbank Hotel by Marriott Jacksonville Riverwalk offers a scenic escape with a garden and outdoor pool. Relax at the bar or get moving in the gym while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet friendly
  • Parking available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 22 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is $122
includes taxes & fees
$107 per night
May 4 - May 5

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, River View (Partial River View)

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Room, 2 Queen Beds, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 396 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

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Junior Suite, 1 Bedroom (Partial Water View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 797 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 398 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

DoubleTree by Hilton Hotel Jacksonville Riverfront

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
6.6 out of 10, 1,281 reviews
The price is $134
includes taxes & fees
$118 per night
May 18 - May 19
DoubleTree by Hilton Hotel Jacksonville Riverfront
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About the neighborhood

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 12 min walk - 1.0 km
  • Florida Theatre - 20 min walk - 1.7 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.1 km
  • EverBank Stadium - 5 min drive - 3.5 km
  • Daily's Place - 5 min drive - 4.1 km

Getting around

  • Jacksonville International Airport (JAX) - 21 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 42 min drive
  • Daytona Beach Intl. Airport (DAB) - 86 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 5 min walk
  • San Marco Station - 9 min walk
  • Kings Avenue Station - 9 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬6 min walk
  • ‪The Bearded Pig - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

When you stay at Southbank Hotel by Marriott Jacksonville Riverwalk, you'll be just a 5-minute drive from VyStar Veterans Memorial Arena and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness center, a terrace, and a garden. The comfortable beds and helpful staff get great marks from fellow travelers. Public transportation is just a short walk: Riverplace Station is 5 minutes and San Marco Station is 9 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (USD 16.00 per day; includes in/out privileges)
    • Uncovered onsite valet parking (USD 22.00 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Pool gate

What to do

  • Pool table
  • Golfing nearby

Working away

  • 24-hour business center
  • 22 meeting rooms
  • Conference center (39425 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from March 31 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Front desk
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50

Parking

  • Uncovered self parking costs USD 16.00 per day with in/out privileges
  • Uncovered valet parking costs USD 22.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free cancellation for a full refund?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes. Self parking costs USD 16.00 per day. Valet parking costs USD 22.00 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Southbank Hotel by Marriott Jacksonville Riverwalk and nearby?

Southbank Hotel by Marriott Jacksonville Riverwalk has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an onsite restaurant.

What's the area around Southbank Hotel by Marriott Jacksonville Riverwalk like?

Southbank Hotel by Marriott Jacksonville Riverwalk is located by the river in Downtown Jacksonville, a short 5-minute walk from Riverplace Station and 9 minutes' walk from Museum of Science and History. Travelers say the area is walkable and good for shopping.

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Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Bar
Breakfast
Food
Lobby
Parking
Restaurant

What guests liked

  • The property's dining options, including the restaurant and bar, received high praise for their quality, variety, and excellent service. (8 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Twice as nice

Second time starting here, absolutely loved it!
Matthew, 1-night trip

10/10 Exceptional

Perfect Location

This hotel was in the perfect location for any and everything downtown Jacksonville! Great stay!
Anyzia, 1-night trip

10/10 Exceptional

Southbank's Romantic Get to Away

We've stayed at this location multiple times before, we've always been very happy. The staff are always friendly and helpful, the runs are clean and comfortable, the large showers are great, there's restaurants and a bar located on the bottom floor of the hotel. When there are concerts ( and I'm assuming sporting events ) they've got shuttle buses. The Riverwalk is right behind the parking area, it's a very pretty and private.
Tammie, 1-night trip

10/10 Exceptional

Nice Stay in Jacksonville

I stayed here last year when I came for the same event and liked it. It’s quiet, comfortable, clean, affordable… and the staff has always been very nice. It has a decent restaurant as well, which is nice v
Robert, 4-night trip

10/10 Exceptional

Very friendly staff. The hotel was clean in general spaces as well as my room.
Roger, 2-night trip

10/10 Exceptional

My stay was awesome! A+ in all categories!
Theodore, 1-night trip

10/10 Exceptional

Great hotel, just need ONE upgrade.

This was my second time staying here. I enjoyed the first time, so it wasn't a question about booking again. This time we were on the third floor and the rooms were great, comfortable, nice bed, clean however, the hallway carpet HAS GOT TO BE REPLACED. That's the ONLY issue I feel the hotel had. Once the hallway carpet is replaced, 5 stars all around.
Nicole, 2-night trip

8/10 Very good

Great location and restaurant

The bar restaurant was excellent and the service was great. Very clean with friendly staff, very conveniently located close to restaurants and shops. Our only complaint was that we could hear the neighbors every movement until we turned the air conditioner on high to drown the noise out.
Michal, 1-night trip

8/10 Very good

Wish they had coke products instead of pepsi.
Eric, 1-night trip

6/10 Good

Solid MEH

Very musty smell in the room. The elevator smelled like urine. Very old building.
David, 1-night trip

8/10 Very good

Room was very nice - updated with a nice bathroom and step in, large shower. Maid service was slow - very late in the p.m. before they ever got to our room. We just went to them for fresh towels. Riverwalk is nice but it needs some retail and more restaurants. Water taxi is great. Bartenders were very personable and efficient. Pool area could use some updating.
Pamela, 3-night trip

10/10 Exceptional

Really awesome hotel, the staff is super friendly
sean, 1-night trip

10/10 Exceptional

Stay was good the services was excellent. I would love to stay there again.
Wilma, 1-night trip

10/10 Exceptional

It was amazing, our room overlooked the river! So beautiful
Tina, 1-night trip

10/10 Exceptional

Great place to in the city. Large clean rooms and easy access to downtown Jacksonville.
Walter, 1-night trip

8/10 Very good

Restaurant and bar were great!
Lacey N, 2-night trip

6/10 Good

Won’t Return

It took an hour and twenty minutes to get breakfast. It was not busy, just understaffed, which the entire place seems to be.
Dorene, 1-night trip

10/10 Exceptional

Great location
Dilru, 1-night trip

10/10 Exceptional

This is my second time staying here and its has been a pleasure I highly recommend this hotel.
Kamura, 2-night trip

10/10 Exceptional

Miss Dee at the front desk was extremely helpful and nice. She was able to accommodate us and spent a little bit of extra time working with us. The bartenders at the small bar were very friendly and helpful with information about the area. Breakfast was delicious and everybody was hustling to get a lot of folks fed. Everybody had a great attitude.
Timothy, 2-night trip

10/10 Exceptional

Went for a football game and the room and property was very nice.
Joe, 2-night trip

8/10 Very good

The location was awesome, and check in was a breeze even at 6pm.
Victoria, 1-night trip

8/10 Very good

Liked that it was right near the river walk!
Patsy, 2-night trip

8/10 Very good

Very nice hotel. Staff was super friendly and helpful. Will definitely be back again
Christopher, 1-night trip

10/10 Exceptional

Great hotel
cynthia, 1-night trip