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Auténtico Hotel

3.0 star property
Hotel with outdoor pool, near Sabana Park

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Photo gallery for Auténtico Hotel

Outdoor pool, open 6 AM to 9 PM, free cabanas, sun loungers
Front of property
Reception
Free daily buffet breakfast
In-room safe, individually decorated, desk, laptop workspace
In the heart of Merced, Auténtico Hotel offers a tranquil retreat with breakfast buffet, a lush garden, and an inviting pool with free cabanas. Unwind at Mastico restaurant or take in the views from the terrace. With high-speed WiFi and laundry facilities on site, guests praise this hotel for its helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$97 nightly
The total price is $110
Jun 17 - Jun 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | View from room

Junior Suite, 2 Queen Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
  • City view
  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, open 8:00 AM to 5:00 PM, sun loungers

KC Hotel San José

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
8.2 out of 10, Very Good, 719 reviews
The price is $105
$93 nightly
$105 total
Total includes taxes and fees
Jun 17 - Jun 18
KC Hotel San José
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About the neighborhood

Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0

What's nearby

  • Sabana Park - 3 min walk - 0.3 km
  • Museum of Costa Rican Art - 5 min walk - 0.4 km
  • National Stadium of Costa Rica - 15 min walk - 1.3 km
  • Estadio Nacional - 16 min walk - 1.4 km
  • Central Park - 2 min drive - 2.2 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 15 min drive
  • Juan Santamaria Intl. Airport (SJO) - 22 min drive
  • San Jose Contraloria Station - 15 min walk
  • San Jose Cemetery Station - 20 min walk
  • San Jose Sabana Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Soda Tapia - ‬6 min walk
  • ‪RostiPollos - ‬7 min walk
  • ‪Fuji - ‬7 min walk
  • ‪Teriyaki - ‬7 min walk
  • ‪Subway - ‬5 min walk

About this property

Auténtico Hotel

Auténtico Hotel is just 3.9 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Mastico, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mastico - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)
  • Safes in guestrooms can be used for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Is there a pool at Auténtico Hotel?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.

Are pets allowed at Auténtico Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Auténtico Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Auténtico Hotel?

Yes, an airport shuttle is available. The charge is CRC 17700 per person one-way.

What are the check-in and check-out times at Auténtico Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Auténtico Hotel?

No, this hotel doesn't have a casino, but Casino Fiesta (5-min drive) and Casino Fiesta Heredia (10-min drive) are both nearby.

What is there to do at Auténtico Hotel and nearby?

Auténtico Hotel has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Auténtico Hotel?

Yes, Mastico offers garden views.

What's the area around Auténtico Hotel like?

Auténtico Hotel is in Merced, a short 6-minute walk from Sabana Park and 15 minutes' walk from National Stadium of Costa Rica.

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Auténtico Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Restaurant
Location
Bed
Amenities
Air conditioning
Children
Car

What guests liked

  • Breakfast was consistently described as very good, delicious, and a highlight of the stay. (7 reviews)
  • The property's restaurant offers authentic and delicious food, with a delightful breakfast and enchanting garden setting. (4 reviews)
  • The pool area was great and a pleasant feature of the property. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Very nice, clean and spacious room and excellent service from the Capitan of the restaurant.
2-night trip

10/10

Nice place to stay
1-night trip

10/10

Excellent customer service
1-night trip

10/10

Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
1-night trip

10/10

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
1-night trip

10/10

Good location closer to the airport. Great food for buffet breakfast and for dinner.
8-night trip

10/10

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
1-night trip

8/10

Convenient location near to downtown
2-night trip

10/10

Great quiet hotel close to Sabana
1-night trip

8/10

convenient location. Friendly staff.
1-night trip

10/10

It was nice
2-night trip

8/10

Comfortable hotel. Rooms and beds are comfortable Street noise.
1-night trip

8/10

Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.
2-night trip

10/10

Hotel and restaurant staff delivered excellent customer services. Room was nicely appointed, facing the pool, so quiet and safe.
1-night trip

8/10

Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room
1-night trip

10/10

We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.
1-night trip

10/10

I really liked the cleanliness
1-night trip

10/10

Great stay- very pleasant people. Helpful, despite late check-in. Clean. Wonderful to be here.
1-night trip

8/10

Helpful staff. Nice atmosphere. Reliable support
1-night trip

8/10

Good price and friendly service. Less than $5 to get to the centre by taxi.
1-night trip

6/10

We liked the property, just very noisy with large groups of kids staying at the same time.

8/10

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
1-night trip

8/10

Property itself if very nice - fresh, light, airy, organized around a charming swimming pool; restaurants pleasant, food quite tasty and reliable. Only drawback - in the middle of a semi deserted area of abandoned apartment buildings, commercial buildings. Safe enough during the day - just slightly depressing and no place to walk
1-night trip

4/10

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
2-night trip

10/10

Noisy in our room. Loud music as played around the pool area from mid afternoon until after 10pm could be heard in our room. People sitting around pool area could be heard late into the night. Friendly and helpful staff. Good breakfast.
2-night trip