The Maids Head Hotel

4.0 star property
Hotel with restaurant, near Elm Hill

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Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Interior
Meeting facility
Reception
Exterior
In the heart of Norwich, The Maids Head Hotel offers a warm welcome with its on-site restaurant, WinePress at Wensum. Enjoy kids' meals and in-room WiFi while you relax in this upscale hotel near Norwich Cathedral. Bike rentals are also available to help you explore Elm Hill and Tombland.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • 24/7 front desk
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 10 of 10 rooms

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Executive Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Dog Room

  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Executive King Or Twin Room

  • Sleeps 2
  • 2 King Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Single Room Non smoking

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km
  • Carrow Road - 17 min walk - 1.4 km
  • University of East Anglia - 7 min drive - 4.1 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 13 min drive
  • Norwich Station - 11 min walk
  • Cantley Station - 19 min drive
  • Salhouse Station - 20 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

The Maids Head Hotel offers a fantastic location, putting you just steps from Norfolk Broads. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers love the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 12 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 10.00 per night)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1287
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • iPad
  • Plasma television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per night
  • Rollaway beds are available for GBP 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Parking

  • Uncovered self parking costs GBP 10.00 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Does The Maids Head Hotel offer free cancellation for a full refund?

Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Maids Head Hotel?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Maids Head Hotel?

Yes. Self parking costs GBP 10.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at The Maids Head Hotel and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.

Are there restaurants at or near The Maids Head Hotel?

Yes, there's an onsite restaurant, WinePress at Wensum.

What's the area around The Maids Head Hotel like?

The Maids Head Hotel is in Norwich City Center, a short 2-minute walk from Norfolk Broads and 8 minutes' walk from Inspire Hands-On Science Centre. Our travelers say the local area is very central.

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The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Bar
Food
Cathedrals
Cities
Bed

What guests liked

  • Breakfast options were varied and well done, with a good selection for everyone. (45 reviews)
  • Free parking was a convenient bonus for guests, with many praising its availability and proximity to the property. (21 reviews)
  • The property's restaurant offered good food and a lovely atmosphere, with many great dining options nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Warm welcome and friendly staff throughout stay. Lovely quiet and comfortable room and great breakfast. Great location close to everything but in the most beautiful part of Norwich. Perfect stay! See you in July!
1-night trip

10/10

Great central hotel
1-night trip

10/10

Another wonderful visit to the gorgeous Maids Head. Warm welcome, fantastic service & gorgeous rooms. Already planning next visit.
1-night trip

10/10

Perfect location and perfect hotel. Extremely comfortable beds and upgraded
1-night trip

10/10

The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
1-night trip

10/10

Lovely place to stay, and wonderful thoughtful staff
1-night trip

10/10

Very pleasant stay. Friendly staff and comfortable room. We stayed in room 314 whuch is above the main entrance. Was a bit noisy in the evening between 10-12 due to students but have had worst. Breakfast very nice and good selection. Would defo stay again
2-night trip

10/10

Excellent location, value and quality hotel!
1-night trip

10/10

Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient. The was nice and the bed was very comfortable. It was our second stay and we will be back.
2-night trip

10/10

Staff were fab, brekkie was 10/10.
1-night trip

10/10

Lovely clean room with great shower.
1-night trip

10/10

I would stay again
1-night trip

10/10

Great place to stay. Good location.
1-night trip

10/10

I loved the view of the cathedral from our room and the customer service of the staff on front desk reception and breakfast.
2-night trip

10/10

Very Old but well maintained hotel. Friendly staff, great location for walking to shops.
1-night trip

10/10

We attended a wedding and stayed the night. The reception check in staff were fantastic and arranged our room was available slightly earlier to get changed before the wedding. The rooms were great, clean, comfy bed and the shower was very powerful (managed to spray it out the bathroom, oops, sorry about that - very powerful!) The wedding host was a very capable chap, nothing was too much trouble and it was a really enjoyable stay. Well done to everyone involved in keeping the place running, a great place and wouldn't hesitate to recommend.
1-night trip

10/10

Excellent all round
1-night trip

10/10

We have stayed in several hotels in Norwich over the last couple of years. For us the Maids Head Hotel was the best - comfortable bed, great shower and central location - we will be back!
1-night trip

10/10

We had a lovely stay including a Shardlake's Norwich tour and in the evening a lovely meal. Enjoyed our room.
1-night trip

10/10

We enjoyed our stay at the Maid's Head, both for its well-appointed rooms and central location. We were a stone's throw from the cathedral, charming pubs, and restaurants, yet our room was blissfully quiet. My only complaint is that the website says the hotel offers "ample complimentary car parking on site," yet when we checked in, we were charged an additional £20. I expressed surprise at this, but as the reception clerk didn't yield, I figured I'd been mistaken. This took a bit of the shine off our otherwise pleasant stay.
As lovers of history, we were chuffed to stay in England's oldest hotel in continuous operation.
Which is not to say the Maid's Head is not also thoroughly up-to-date. I was amused to discover the scarf I bought in York (on the right) was the same pattern as the throw in our room (on the left).
2-night trip

10/10

Lovely stay. They even had a softer pillow ready for me on arrival (second time I've stayed)
1-night trip

10/10

Lovely weekend in Norwich
1-night trip

10/10

We loved our stay here. It’s a beautiful hotel with attentive staff. The breakfast options were varied and well done. Parking on site at a reasonable rate was also a bonus. We will be visiting again.
1-night trip

10/10

Great hotel, friendly staff
1-night trip

8/10

Beautiful Hotel. excellent, polite, friendly and helpful staff, Restaurant food was not really anything to write home about, breakfast buffet was good. I enjoyed my stay and will definitely be back 👍
5-night trip