In Jackson's shopping district, SureStay Plus Hotel by Best Western Jackson offers a welcoming space with free breakfast and WiFi in public areas. Unwind by the seasonal outdoor pool or catch up on work at the business center.
Reviews
7.07.0 out of 10
Good
Popular amenities
Connecting rooms available
Non-smoking
Pet friendly
24/7 front desk
Main amenities (11)
Daily housekeeping
Seasonal outdoor pool
Business center
24-hour front desk
Air conditioning
Computer station
Front-desk safe
Vending machine
Microwave in a common area
Free newspapers in the lobby
TV in a common area
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is $73
$73
includes taxes & fees
$64 per night
May 11 - May 12
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
Sleeps 2
1 Queen Bed
View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Pillowtop bed
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
West Tennessee Healthcare Sportsplex - 6 min drive - 7.9 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
Memphis International Airport (MEM) - 81 min drive
Restaurants
McDonald's - 2 min walk
Buffalo Wild Wings - 2 min drive
Cheddar's Scratch Kitchen - 2 min drive
Logan's Roadhouse - 5 min walk
Old Country Store - 5 min walk
About this property
SureStay Plus Hotel by Best Western Jackson
Located in the entertainment district, SureStay Plus Hotel by Best Western Jackson is a great choice for a stay in Jackson. Guests can take a dip in the seasonal outdoor pool, and free perks include self parking, wired internet, and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
48 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children may not be eligible for complimentary breakfast
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Shared microwave
Working away
Business center
Computer station
Services
24-hour front desk
Free newspapers in lobby
Pool loungers
Facilities
Safe-deposit box at front desk
Television in common areas
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free wired internet and WiFi (surcharge)
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.1 per 24-hour period (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20.00 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Jackson?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Jackson?
Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Jackson?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Jackson?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Jackson and nearby?
SureStay Plus Hotel by Best Western Jackson has a seasonal outdoor pool.
What's the area around SureStay Plus Hotel by Best Western Jackson like?
SureStay Plus Hotel by Best Western Jackson is a short 3-minute walk from Casey Jones Village and 18 minutes' walk from Union University.
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SureStay Plus Hotel by Best Western Jackson Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Bathroom
Breakfast
Booking
Smoking
Refrigerator
Location
Car
Reviews
6/10 Good
Apr 23, 2025
the pics are much better than the room i received, all in all ok in a pinch
Barry
Barry, 1-night trip
8/10 Very good
Mar 21, 2025
Property was a little dated the beds were very comfortable, the breakfast was good, however, none of the juices were available and staff did not seem eager to replace them.
Karyn
Karyn, 1-night trip
6/10 Good
Mar 12, 2025
It was clean and comfortable. Water pressure was a little low. Although pet friendly, no real place to walk my dog. Ambient noise from roadway was horrible.
Gloria
Gloria, 1-night trip
10/10 Exceptional
Oct 21, 2024
Plenty restaurants near by
Qisheng
Qisheng, 1-night trip
8/10 Very good
Aug 22, 2024
Staff was friendly and helpful.
Tanya
Tanya, 1-night trip
8/10 Very good
Dec 24, 2024
Could be cleaner
The staff was amazing. The room's cleanliness was questionable. Cobwebs around the ceilings & bathroom floor was dirty. The safety latch was missing & lock didn’t seem very secure.
Verified traveler
1-night trip
10/10 Exceptional
Jul 24, 2023
Nice and clean place to stay and visit.
Pilar
Pilar, 1-night trip
4/10 Fair
Jan 3, 2025
Light and telephone not working
Ilsi
Ilsi, 1-night trip
8/10 Very good
Aug 30, 2024
The stay was nice.
Many rooms under renovation. So there was a little inconvenience, nothing major. Would have preferred to be on ground level. Staff was fantastic, breakfast was very nice. Would stay there again.
Mark
Mark, 2-night trip
2/10 Poor
Nov 24, 2024
Blinds were broken, sheets had stains, toilet kept running, a lot of traffic plus emergency vehicle sirens kept me up at night.
Matthew
Matthew, 1-night trip
2/10 Poor
Nov 4, 2024
The place was Filthy, unkempt, and had mold in the bathroom. This place is dangerous. It also smelled like mold and mildew. They should condemn the building.
Joseph
Joseph, 1-night trip
10/10 Exceptional
Dec 29, 2023
This was our third stay here. Nice place to stay while traveling with pets.
Sara
Sara, 1-night trip
6/10 Good
May 24, 2024
Somewhere to sleep, bed was comfortably. Hotel needs some work but bedding and towels nice and clean. Rooms was clean and working a/c. Would stay again.
Tiffany
Tiffany, 2-night trip
10/10 Exceptional
Mar 17, 2024
Very convenient option!
Very good option for a quick stay once you are in a roadtrip!
Jesus Alberto
Jesus Alberto, 1-night trip
10/10 Exceptional
May 20, 2024
Wonderful staff
Staff gets an A+
Matthew
Matthew, 1-night trip
8/10 Very good
Oct 16, 2024
Hotel is a pretty modest remodeled older hotel motel. The staff is excellent and very responsive. The owner/management tries to cut corners, stale breakfast items is my example. The rooms are large and have everything you need. The shower liner was on the side of needing to be washed but I could say the same about mine at home. The difference is mine is my dirt. Otherwise the room was clean and comfortable.
Leeann
Leeann, 1-night trip
10/10 Exceptional
Jul 29, 2024
The staff is wonderful!! They keep everything nuce and clean. They make sure you have everything you need. There are some fun places around the hotel. It very quiet. The beds are great! And dont skip the breakfast!! The staff provides a delicious breakfast!!
Matthew
Matthew, 4-night trip
2/10 Poor
Sep 3, 2024
Everything
Anne
Anne, 1-night trip
10/10 Exceptional
Jul 8, 2022
Hotel was great ...pool breakfast an a really clean room...had a great time an great experience...thank you
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
Sep 25, 2024
Needed later check out due to surgery.
Cheryll
Cheryll, 1-night trip
10/10 Exceptional
Jun 22, 2023
Nice location
Michael
Michael, 1-night trip
10/10 Exceptional
Apr 15, 2024
Clean, quiet
Sandi
Sandi, 1-night trip
10/10 Exceptional
Sep 2, 2023
I’ve stayed there twice and I love it good breakfast it’s quiet and good staff just needs a pool
Demetria
Demetria, 1-night trip
8/10 Very good
Aug 20, 2023
Good night stay
Looks a little older, but rooms are updated and pool was clean. Lots of restaurants nearby.
Ralf
Ralf, 1-night trip
10/10 Exceptional
Nov 15, 2023
The location near I 40 - friendly and informative staff both in the evening and morning.