Best Western Chicago - Downers Grove, located in the business district, offers a convenient retreat with free breakfast and dry cleaning services. Connect to in-room WiFi, unwind at the outdoor pool or gym. The helpful staff has left a lasting impression on previous guests.
Chicago, IL (PWK-Chicago Executive) - 33 min drive
Chicago Midway Airport (MDW) - 39 min drive
Downers Grove Belmont Station - 6 min drive
Lombard Station - 8 min drive
Lisle Station - 8 min drive
Restaurants
Portillo's - 10 min walk
Cooper's Hawk Winery & Restaurant - 13 min walk
Starbucks - 11 min walk
Burger King - 9 min walk
Hooters - 11 min walk
About this property
Best Western Chicago - Downers Grove
When visiting Downers Grove, Best Western Chicago - Downers Grove is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An outdoor pool and a seasonal outdoor pool are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
120 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
Business center
Meeting room
Conference space (800 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Here's the breakdown, no surprises
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove
Frequently asked questions
Is there a pool at Best Western Chicago - Downers Grove?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Chicago - Downers Grove?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Chicago - Downers Grove?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Chicago - Downers Grove?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Best Western Chicago - Downers Grove and nearby?
Best Western Chicago - Downers Grove has an outdoor pool and a fitness center.
Are there restaurants at or near Best Western Chicago - Downers Grove?
Yes, there's an onsite restaurant.
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Reviews
Best Western Chicago - Downers Grove Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Amenities
8.8
Staff & service
8.2
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
Breakfast was consistently good with a variety of options and some reviewers even praised the eggs as perfect. (96 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Restaurant
Toilet
Outdoor pools
Building
Food
Reviews
10/10 Exceptional
Sep 11, 2025
Nice stay
Very clean rooms, excellent breakfast and the staff was very helpful
Luis Jesus
Luis Jesus, 6-night trip
8/10 Very good
Sep 9, 2025
Nice for price
Nice stay for the price, but carpet and rooms need to be updated.
Christina
Christina, 2-night trip
8/10 Very good
Sep 2, 2025
My Sa
Every thing was good
Salman
Salman, 1-night trip
10/10 Exceptional
Jul 29, 2025
This hotel was in a great location for us .Check in went smooth. Room was clean and the bed very comfortable. The breakfast was everything you could ask for .Highly recommend this hotel
David
David, 2-night trip
10/10 Exceptional
Jul 14, 2025
Daphnee’s trip
I enjoyed my short stay at this hotel and only carry great memories
Daphnee
Daphnee, 2-night trip
10/10 Exceptional
Aug 16, 2025
I had to come in for funeral services, so everyone was very accommodating
Amanda
Amanda, 1-night trip
10/10 Exceptional
Jul 27, 2025
Very helpful front desk .Nice pleasant smell throughout the building. Room was very clean and comfortable.will stay again.
Shelly
Shelly, 2-night trip
10/10 Exceptional
Sep 8, 2025
:)
caitlin
caitlin, 2-night trip
10/10 Exceptional
May 26, 2025
Great stay
audrey
audrey, 5-night trip
10/10 Exceptional
Jul 7, 2025
Great place
Clean rooms and good service.
Annie
Annie, 2-night trip
8/10 Very good
Sep 3, 2025
Nice stay
Very friendly staff. Enjoyed my stay but Breakfast was average. Ran out of things by 9 but breakfast was till 10. Powdered eggs. Wish they had hard boiled eggs like most hotels. Did enjoy yogurt machine.
Verified traveler
4-night trip
10/10 Exceptional
May 30, 2025
It was very clean, staff very friendly, close proximity to the airport and many restaurants.
Trenetta
Trenetta, 4-night trip
10/10 Exceptional
Jul 21, 2025
Hotel was clean and very nice. Bed was comfy and nice hot water. Nice marble counters. Destinations were super good on travel time.
Verified traveler
3-night trip
6/10 Good
Aug 18, 2025
Pros: Breakfast is decent, nice area & bed is very comfortable.
Cons: Front desk didn't answer the phones, couldn't check in til 4pm, refrigerator wasn't closing or working & cracked window.
Verified traveler
3-night trip
10/10 Exceptional
Jul 11, 2025
Just a quick stop sleep get excellent coffee in am and gone
Sharlene
Sharlene, 1-night trip
10/10 Exceptional
Jul 21, 2025
UC concert stay
Clean and convenient to the United Center. Easy 30 minute drive. Safe area and lots of food options. Excellent and welcoming staff! Would definitely stay there again!
Tito
Tito, 2-night trip
10/10 Exceptional
Apr 25, 2025
Great Location and good breakfast!
Verified traveler
3-night trip
8/10 Very good
Aug 7, 2025
Great accommodations for the price. Clean and smelled good!. The staff was very attentive. The only downer was the pool wasn’t in service on a perfectly 85 degree day, but maintenance was actively working on it the entire time. Breakfast in the morning was good also. Will be booking agin and recommending to others.
Aisha
Aisha, 2-night trip
8/10 Very good
May 27, 2025
Memorial Day
The location was great aswell as the room
Shoaib
Shoaib, 3-night trip
10/10 Exceptional
Jun 9, 2025
Very nice and clean and comfortable
Anna
Anna, 1-night trip
10/10 Exceptional
May 12, 2025
I like this place it's clean and good breakfast
Fathi
Fathi, 2-night trip
10/10 Exceptional
Jun 10, 2025
Really good service nice people rooms are very clean its in a good area good staffing everyone is friendly
Alberto
Alberto, 4-night trip
10/10 Exceptional
Jul 7, 2025
This hotel felt like vacation
My family (2 adults, 2 teenagers) had a great time at the hotel. The team members were friendly, the breakfast was great (you had me at waffle maker), and the outdoor pool felt like vacation - just watch out for the 'Karens' who take lounge chairs AND a table with an umbrella, even when someone is looking for a spot to sit.
Samantha
Samantha, 3-night trip
10/10 Exceptional
Jun 12, 2025
Nice place. Clean rooms.
Ercan
Ercan, 3-night trip
6/10 Good
Aug 21, 2025
Overall stay was good, but window in room would not shut fully. They only open a few inches thankfully so was not a risk to my kids safety, but maintenance seems a bit lax as water leaked all night as well in the tub.