On Orchard Road, Pan Pacific Orchard offers a luxurious retreat with a swim-up bar and poolside bar. Relax in the garden or indulge in spa treatments like reflexology and facials. With free WiFi, dry cleaning services, and helpful staff praised by guests.
Batam Batu Besar (BTH-Hang Nadim) - 23.4 miles/37.7 km
Kempas Baru Station - 31 min drive
JB Sentral - 36 min drive
Orchard Station - 7 min walk
Orchard Boulevard Station - 13 min walk
Newton Station - 15 min walk
Restaurants
Muddy Murphy's - 3 min walk
French Fold - 4 min walk
Ps Cafe - 2 min walk
Isle Eating House - 2 min walk
Merci Marcel - 4 min walk
About this property
Pan Pacific Orchard
When you stay at Pan Pacific Orchard, you'll be just a 5-minute drive from Orchard Road and Singapore Botanic Gardens. You can indulge in massages, facials, or aromatherapy, and Mosella serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Orchard Station is 7 minutes and Orchard Boulevard Station is 13 minutes.
Languages
Chinese (Mandarin), English, Malay, Thai
At a glance
Hotel size
343 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Onsite parking limited (max 1 space per unit)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Mosella - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pacific Breeze - This bistro serves light fare only. Open daily.
Florette - Overlooking the garden, this Champagne bar serves light fare only. Open daily.
Fees & policies
Refundable deposits
Deposit: SGD 100.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 48 for adults and SGD 24 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for SGD 150 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore
Frequently asked questions
Does Pan Pacific Orchard offer free cancellation for a full refund?
Yes, Pan Pacific Orchard does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pan Pacific Orchard?
Yes, there are 2 outdoor pools. Guests have pool access from 7:30 AM to 9:00 PM.
Are pets allowed at Pan Pacific Orchard?
Sorry, pets aren't allowed.
Is parking offered on site at Pan Pacific Orchard?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Pan Pacific Orchard?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Pan Pacific Orchard?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (11-min drive) are both nearby.
What is there to do at Pan Pacific Orchard and nearby?
Pan Pacific Orchard has 2 outdoor pools, 2 bars, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Pan Pacific Orchard?
Yes, Mosella offers alfresco dining and garden views.
What's the area around Pan Pacific Orchard like?
Pan Pacific Orchard is in Orchard, a short 7-minute walk from Orchard Station and 16 minutes' walk from Orchard Road.
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Pan Pacific Orchard Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Location
Balcony
Design
View
Lobby
Staycation
Bathroom
What guests liked
Breakfast was amazing, with many options and something new every day, highly praised by guests. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 7, 2025
Great Hotel
The hotel was absolutely fantastic! It was impeccably clean, and the staff were incredibly helpful and friendly. Highly recommend!
Emma
Emma, 4-night trip
10/10 Exceptional
Apr 7, 2025
Wonderful
Very friendly staff, excellent service on all areas of the hotel. Beautiful comfortable bed
Lauren
Lauren, 3-night trip
10/10 Exceptional
Jan 21, 2025
The staff and hotel overall were fantastic, would absolutely visit again
Teri Lynn
Teri Lynn, 3-night trip
6/10 Good
Apr 5, 2025
Excellent staff but dirty room. Just our luck
Excellent staff but dirty room and the key didn’t work cos the batteries needed replacing. The staff was nice and tried to do service recovery.
Charissa
Charissa, 2-night trip
8/10 Very good
Mar 9, 2025
Housekeeping service was excellent n responds to requests quick
Jackie E K
Jackie E K, 8-night trip
10/10 Exceptional
Feb 19, 2025
Special Thanks to Joel and Sohee during the stay
Convenient location, friendly and eco natural gardening hotel. Very good condition with remarkable service with.
sung woon
sung woon, 6-night trip
10/10 Exceptional
Mar 30, 2025
Exceptional Stay at Pan Pacific Orchard – A 5/5
We had a fantastic four-night stay at Pan Pacific Orchard. The room was of a high standard, and the balcony was a great bonus. The staff was incredibly helpful and friendly, and we especially want to highlight Hanh from Housekeeping on our floor (13) – what a star you have in her!
We rate our stay 5 out of 5.
However, there is room for improvement in the breakfast experience at Mosella. We felt that the process for welcoming breakfast guests and the waiting time for coffee and water could be optimized for an even better start to the day.
Lenka
Lenka, 4-night trip
10/10 Exceptional
Mar 4, 2025
Spectacular garden paradise
This new hotel is instantly iconic in a city filled with spectacular architecture. I did not get the full tour of all of it's eco-features, but I hear they are far more that just impressive landscaping and water features that span 18 stories of this building. Very friendly staff too.
Mikhail
Mikhail, 2-night trip
10/10 Exceptional
Dec 25, 2024
Nice hotel
Loc
Loc, 1-night trip
10/10 Exceptional
Feb 16, 2025
Fast check in and out. Pretty building structures and pool. Only con is the swimming pool is really cold even on a hot day.
Yuwei
Yuwei, 1-night trip
10/10 Exceptional
Jan 8, 2025
Nice new hotel!!!
Pedro
Pedro, 2-night trip
10/10 Exceptional
Jan 13, 2025
Magnificent architecture.
David
David, 1-night trip
8/10 Very good
Mar 30, 2025
Tiny bathroom and tiny room
The hotel itself was very nice. The staff were great. The Bathroom however did not feel like Premier or luxury. It was very small. Very crammed. We booked the Premier room with balcony and expected the room to stand out but it didnt. The rooms felt small. You are paying the price for the pool.
Brinda
Brinda, 1-night trip
10/10 Exceptional
Jan 2, 2025
Stunning hotel, lovely rooms and friendly staff. Also had a massage from Chanel which was amazing would recommend !
Zoe
Zoe, 3-night trip
10/10 Exceptional
Nov 19, 2024
Fantastic hotel, amazing staff.
Tarkan
Tarkan, 3-night trip
10/10 Exceptional
Feb 4, 2025
Excellent experience
Phenomenal experience with my wife. I recommend for family and friends.
Danny
Danny, 3-night trip
10/10 Exceptional
Jan 21, 2025
My husband and I enjoyed our stay at Pan Pacific Orchard. This hotel is even more beautiful in person.The staff were very friendly and the hotel was clean and well maintained. It was within walking distance to shopping, restaurants, and site seeing opportunities. Would definitely recommend this hotel to anyone visiting Singapore!
sonya
sonya, 7-night trip
10/10 Exceptional
Dec 3, 2024
Very nice hotel , good location close to shopping malls, the staff was very friendly and attentive
I would like to recommend this hotel
Thank you
juan
juan, 4-night trip
10/10 Exceptional
Dec 12, 2024
Friendly and nice staff
Delia
Delia, 2-night trip
10/10 Exceptional
Dec 20, 2024
Staff and facilities excellent. Very accommodating with early checkin and late checkout. Highly recommend! Location is very convenient to Orchard Rd
Lance
Lance, 2-night trip
10/10 Exceptional
Nov 10, 2024
Stunning looking property, one of the best Hotels I’ve ever stayed at
Tonya
Tonya, 4-night trip
10/10 Exceptional
Dec 9, 2024
Service is fantastic!
Verified traveler
3-night trip
10/10 Exceptional
Oct 31, 2024
Modern hotel in great location, plenty of staff to assist at all times
Gavin
Gavin, 1-night trip
8/10 Very good
Dec 11, 2024
Staff was extremely helpful
Don
Don, 9-night trip
10/10 Exceptional
Nov 3, 2024
Amazing property with amazing staff, aesthetically beautiful, easy access to transport and great location