Near Lake Michigan, Charlevoix Inn & Suites SureStay Collection by Best Western offers a tranquil retreat with continental breakfast, an indoor pool, and 9 holes of golf. Relax in the spa tub or unwind with free WiFi while enjoying the peaceful garden and outdoor furniture; previous guests rave about the helpful staff.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Laundry facilities
Connecting rooms available
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Near the beach
Indoor pool
Hot tub
24-hour business center
24-hour front desk
Air conditioning
Garden
Computer station
Lobby fireplace
Front-desk safe
Vending machine
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
$131 nightly
The total price is $145
$145 total
Aug 10 - Aug 11
Total includes taxes and fees
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)
7.47.4 out of 10
Good
6 reviews
(6 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
8.28.2 out of 10
Very good
27 reviews
(27 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
Sleeps 4
2 Double Beds
View all photos for Suite, 1 King Bed, Patio, Lake View (with Sofabed)
Suite, 1 King Bed, Patio, Lake View (with Sofabed)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Private bathroom
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
Sleeps 2
1 King Bed
View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)
Beaver Island Boat Company Ferry Terminal - 4 min drive - 2.2 km
Mushroom House - 5 min drive - 3.0 km
Castle Farms - 10 min drive - 8.4 km
Getting around
Pellston, MI (PLN-Pellston Regional) - 43 min drive
Cherry Capital Airport (TVC) - 59 min drive
Restaurants
McDonald's - 5 min drive
Dairy Grille - 3 min drive
B.C. Pizza Charlevoix - 6 min drive
Bridge Street Tap Room - 3 min drive
The Villager Pub - 3 min drive
About this property
Charlevoix Inn & Suites SureStay Collection by Best Western
Charlevoix Inn & Suites SureStay Collection by Best Western puts you just a 5-minute drive from Lake Michigan. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Barbecue grills
What to do
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Ski lessons nearby
Scuba diving nearby
Skydiving nearby
Snowboarding nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
Adjacent to a golf course
An indoor pool
Hot tub
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Room amenities
Be entertained
IPod docking station
39-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Alarm clock
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western
Frequently asked questions
Is there a pool at Charlevoix Inn & Suites SureStay Collection by Best Western?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Charlevoix Inn & Suites SureStay Collection by Best Western?
Sorry, pets aren't allowed.
Is parking offered on site at Charlevoix Inn & Suites SureStay Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Charlevoix Inn & Suites SureStay Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Charlevoix Inn & Suites SureStay Collection by Best Western and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Charlevoix Inn & Suites SureStay Collection by Best Western also has a garden.
What's the area around Charlevoix Inn & Suites SureStay Collection by Best Western like?
Charlevoix Inn & Suites SureStay Collection by Best Western is a short 20-minute walk from Lake Michigan and 5 minutes' walk from Lake Charlevoix. Travelers say this hotel is in a good location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Charlevoix Inn & Suites SureStay Collection by Best Western Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Shower
Hot Tub
Towns
Lake
Building
What guests liked
Breakfast was consistently good and plentiful with many options available. (44 reviews)
The property's pool and hot tub were enjoyed by guests, providing a relaxing experience. (4 reviews)
The pool and hot tub area was very clean and well stocked with towels, providing a relaxing experience for guests. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jun 21, 2025
Hotel was clean. Complimentary breakfast was good.
Michelle
Michelle, 1-night trip
10/10 Exceptional
Jul 18, 2025
Happy Travels
The room was clean and spacious, the staff was great and everything looked nice and well taken care of. The pool was a little chilly but I adjusted.
Verified traveler
1-night trip
10/10 Exceptional
Jun 22, 2025
hotel was small and cozy. staff very nice and sweet. enjoyed my stay. super close to downtown which was awesome for my stay because of the marathon! highly recommend.
Samantha
Samantha, 3-night trip
10/10 Exceptional
Apr 23, 2025
Family stay
The staff are very friendly. Check in and out was quick and easy. We were really happy with the location and comfort of the hotel. The breakfast was great as well. We will definitely stay there again.
Cari
Cari, 2-night trip
6/10 Good
Jul 11, 2025
So person at front desk was nice enough but didn’t know anything about the area. This was kink of confusing as it seem to be a small town in the middle on nowhere. If the price is right I would stay again. If you wanted to go out and have a few drinks you would need a designated driver as it was not close to town.
Adam
Adam, 1-night trip
10/10 Exceptional
Feb 27, 2025
Very nice hotel when in Charlevoix working!
Jeremie
Jeremie, 7-night trip
10/10 Exceptional
Mar 30, 2025
Great front desk service. Comfy bed and pillows. Excellent breakfast.
Brad
Brad, 1-night trip
6/10 Good
Jul 24, 2025
Charges
Beware of receptionist saying your credit card does not work, then charges to two accounts
Karen
Karen, 1-night trip
10/10 Exceptional
Jan 5, 2025
Loved the cute romantic stay in a small town
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
Sep 9, 2024
Great place to stay while you’re in town!
Isabel
Isabel, 1-night trip
8/10 Very good
Oct 21, 2024
Nice property will stay again.
Paul James
Paul James, 2-night trip
6/10 Good
Mar 30, 2025
Nice spot, ok value. Breakfast was good, hot tub wasn’t working.
Jacob
10/10 Exceptional
Sep 23, 2024
Clean and quiet, nice breakfast, nice indoor hot tub, good value for the price and area.
David
David, 3-night trip
8/10 Very good
Jul 21, 2024
Very good stay staff very friendly great breakfast and kind service
Nathaniel
Nathaniel, 2-night trip
10/10 Exceptional
Aug 4, 2024
The staff was great, breakfast was awesome, clean, in a nice area & up to date .
Conniw
Conniw, 3-night trip
6/10 Good
Jun 26, 2025
Pool needed desperate cleaning, bugs and centipedes in the water ceiling not in good shape part of the ceiling covers were removed and it was filthy. You couldn’t use it. I would like a partial refund for that. Also I booked one room, they booked two. I booked two nights they booked one.
Patricia
Patricia, 2-night trip
6/10 Good
Jan 27, 2025
Suite was nice, Price Reasonable, Staff very nice. Hot tub out of service, Pool dirty, Breakfast decent, Could use some TLC
David
David, 3-night trip
10/10 Exceptional
Mar 19, 2025
Solo trip for a break...Spring
The front desk was informative on issue with hot water and made sure to get room with no issue. Bed was comfortable and made it easy to relax with some tv I don't get at home. Shower felt good in morning..breakfast nook had quite a selection...not sure bout any hot selections cept for coffee.
Cynthia L
Cynthia L, 1-night trip
10/10 Exceptional
Jul 2, 2024
Our stay was amazing. We liked the area and the location of the hotel.
Carl
Carl, 1-night trip
10/10 Exceptional
Oct 13, 2024
Cute place friendly staff
Lisa
Lisa, 1-night trip
8/10 Very good
Aug 26, 2024
Good place for an overnite.
Richard
Richard, 1-night trip
10/10 Exceptional
Aug 2, 2024
Beautiful, stunning and the nicest little treasure of a hotel
Marina
Marina, 1-night trip
8/10 Very good
Apr 13, 2025
Was double charged for the room they took care of the double charge but the hold stayedthrough the entire stay