Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.
Popular amenities
Parking available
Bar
Pool
24/7 front desk
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Sauna
Steam room
Self parking
24-hour room service
Room service
Coffee shop/cafe
Business center
Meeting rooms
Feel at home (6)
Private bathroom
Cable/satellite TV service
Garden
Daily housekeeping
Coffee/tea maker
Elevator
The current price is $118
$118
includes taxes & fees
$98 per night
Apr 27 - Apr 28
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Heating
LCD TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
100 sq ft
Sleeps 4
1 King Bed
View all photos for Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
Highlights
Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
100 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Room, 1 Queen Bed with Sofa bed
Deluxe Room, 1 Queen Bed with Sofa bed
Highlights
Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
100 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
100 sq ft
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible
Room, 1 King Bed, Accessible
Highlights
Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
100 sq ft
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
100 sq ft
Sleeps 2
1 King Bed
View all photos for Family Room, 1 King Bed with Sofa bed
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
What's nearby
Waterworld - 2 min walk - 0.2 km
The Potteries Museum and Art Gallery - 17 min walk - 1.4 km
Regent Theatre - 18 min walk - 1.6 km
Victoria Hall - 3 min drive - 1.9 km
Staffordshire University - 3 min drive - 2.6 km
Getting around
Manchester Airport (MAN) - 44 min drive
Birmingham Airport (BHX) - 65 min drive
Stoke-On-Trent Station - 7 min drive
Longport Station - 8 min drive
Longton Station - 12 min drive
Restaurants
Brindley Farm - Dining & Carvery - 10 min walk
M&S Café - 4 min drive
Nando's - 8 min walk
Toby Carvery - 6 min walk
Burger King - 11 min walk
About this property
DoubleTree by Hilton Stoke on Trent
Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a garden. The pool and helpful staff get great marks from fellow travelers.
Languages
English, French, German, Spanish
At a glance
Hotel size
147 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 5.00 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
An indoor pool
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 15.0 per day
Parking
Self parking costs GBP 5.00 per day
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 8:00 PM
Policies
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Frequently asked questions
Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Stoke on Trent?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Stoke on Trent?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Stoke on Trent?
Yes. Self parking costs GBP 5.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?
DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Stoke on Trent like?
DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.
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DoubleTree by Hilton Stoke on Trent Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Children
Lobby
Family friendly
Food
Bed
Parking
Bar
What guests liked
Breakfast was consistently described as great, lovely, delicious, and faultless with a good selection of food and drinks. (40 reviews)
The gym was well-equipped and available without additional cost, offering a pleasant experience for guests. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Feb 27, 2025
Lovely modern hotel
Lovely modern hotel, close to shops.
Susan
Susan, 2-night trip
10/10 Exceptional
Feb 18, 2025
Lovely hotel, great location and friendly staff
Lovely hotel, modern and friendly staff
Susan
Susan, 1-night trip
8/10 Very good
Apr 11, 2025
Family trip
A nice hotel. Well located in Stoke on Trent. Check-in qas quick and easy, staff friendly and helpful. Rooms was nice. Very clean and well maintained. Bed was too hard for my taste. Pillows big and fluffy, but no support at all.
Verified traveler
2-night trip
10/10 Exceptional
Apr 15, 2025
Great stay!
We had a great stay. Staff were incredibly friendly. Room was big, clean and quiet. Breakfast was really nice. Would definitely stay here again, and would highly recommend. Few minor niggles - the pool was nice but you need to book in advance, same with breakfast. And the parking was £5 for the night which wasn't much but you think they could throw it in for the price of the room. But overall a fantastic stay. Thanks!
Robin
Robin, 1-night trip
8/10 Very good
Apr 17, 2025
Room, restaurant, bar and hotel in general was excellent. Only disappointment was the pool and pool area. The pool is small and can also be full and very noisy. I was surprised to find you needed to provide your own padlock for the lockers, which meant I had to leave it by the pool area where there was little dry space to leave your belongings.
Simon
Simon, 1-night trip
10/10 Exceptional
Feb 15, 2025
One night stay
One night stay - very comfortable hotel with excellent facilities- lovely room - great dining options
Robert
Robert, 1-night trip
10/10 Exceptional
Feb 28, 2025
Double tree stoke
Staff were amazing polite and helpful, great venue
Food and bar staff very good, only gripe breakfast could have been hotter.
lee
lee, 1-night trip
10/10 Exceptional
Jan 15, 2025
Excellent staff providing great customer service. Really enjoyed our stay - clean and comfortable room, great dinner and breakfast.
Chris
Chris, 1-night trip
10/10 Exceptional
Jan 10, 2025
Very clean and staff is very friendly
Yingfei
Yingfei, 1-night trip
8/10 Very good
Mar 31, 2025
Broken and wrongly positioned toilet roll holder rm113
Great customer service from Jasper
Verified traveler
1-night trip
10/10 Exceptional
Nov 26, 2024
Great Hotel
Lovely hotel right next to water world. Staff were great and rooms were very comfortable.
Hayley
Hayley, 1-night trip
6/10 Good
Mar 23, 2025
Great staff but not enough of them the queue to check in was ridiculous and only one lovely lady on front desk doing her best.
Likewise breakfast queue not enough seats and big queue to be given a table. Not what you expect for the stars claimed by the hotel. Leisure facilities very dated and scruffy also overcrowded. Not value for money all things considered.
Peter
Peter, 1-night trip
8/10 Very good
Dec 27, 2024
GOOD HOTEL
Lovely hotel staff very helpful , unfortunately they were understaffed so the bar/restaurant and breakfast time was abit unorganised and messy
DOUGLAS
DOUGLAS, 1-night trip
10/10 Exceptional
Oct 30, 2024
Nice stay in good quality hotel
Jill
Jill, 1-night trip
10/10 Exceptional
Dec 30, 2024
Nice facility
Andrea and Shanna
Andrea and Shanna, 1-night trip
6/10 Good
Mar 23, 2025
Highs and lows
The bed was really hard and there were so many children in the pool. The hot tub has been blocked up but theres still a picture of it on the hotels.com website. There was a big works event on so it took us ages to get served at the bar. For a good ten mins there was only one member of staff serving. Our room was lovely, the whole hotel looks gorgeous but our bed was so hard we hardly slept.
Samantha
Samantha, 1-night trip
8/10 Very good
Nov 24, 2024
great stay
Great hotel, a bit noisy as very busy , looked the pool and wet sauna
Could hear the traffic on the road as i was road facing but amazing room and lots of space
Vandna
Vandna, 2-night trip
10/10 Exceptional
Jan 16, 2025
Room was great, staff were great. The only issue was a strange buzzing noise in the room which continued all night room 205
Martin
Martin, 1-night trip
10/10 Exceptional
Dec 31, 2024
Stoke City Football Corporate Day Out
Rooms were very clean and well laid out.
Lady on reception was very helpful,
We arrived early and were able to leave our bags with reception and get changed in the leisure facilities which was great.
Sharon
Sharon, 1-night trip
10/10 Exceptional
Oct 23, 2024
Nice hotel
Next to water park
Parking easy
Teck Guan
Teck Guan, 1-night trip
10/10 Exceptional
Oct 7, 2024
Ideal for our stop over.
Good location, Staff and facilities were very good.
JAS
JAS, 1-night trip
8/10 Very good
Jan 9, 2025
Clean and comfortable rooms which was what we wanted for a break during the travel. Room was excessively warm for most portion of our stay due to an ever running heating system which nullifies the air conditioner.
There were dinner options and complementary breakfast along with Pool facility which we made use of. Staff were really good and welcoming.
Highly recommended.
Ashok Sam
Ashok Sam, 1-night trip
10/10 Exceptional
Dec 8, 2024
Attentive staff.
John
John, 1-night trip
10/10 Exceptional
Sep 28, 2024
Check in was lovely, the lady behind reception was so friendly and attentive, room was spotless, the bed super comfy!
Amy
Amy, 1-night trip
10/10 Exceptional
Dec 15, 2024
The bedroom was well appointed with lovely Crabtree and Evelyn toiletries. There was large soft bath towels, tea making equipment, comfortable bed, TV, and nice lighting. Even though my room overlooked a busy road the room was very quiet
I would definitely stay there again.