DoubleTree by Hilton Stoke on Trent

4.0 star property
Stoke-on-Trent hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Outdoor wedding area
Lobby

Reviews

8.6 out of 10
Excellent
Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.

Popular amenities

  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is $118
includes taxes & fees
$98 per night
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • 100 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 100 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 100 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 17 min walk - 1.4 km
  • Regent Theatre - 18 min walk - 1.6 km
  • Victoria Hall - 3 min drive - 1.9 km
  • Staffordshire University - 3 min drive - 2.6 km

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a garden. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 5.00 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An indoor pool
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per day

Parking

  • Self parking costs GBP 5.00 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Stoke on Trent?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Stoke on Trent?

Yes. Self parking costs GBP 5.00 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?

DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Stoke on Trent like?

DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

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DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Children
Lobby
Family friendly
Food
Bed
Parking
Bar

What guests liked

  • Breakfast was consistently described as great, lovely, delicious, and faultless with a good selection of food and drinks. (40 reviews)
  • The gym was well-equipped and available without additional cost, offering a pleasant experience for guests. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely modern hotel

Lovely modern hotel, close to shops.
Susan, 2-night trip

10/10 Exceptional

Lovely hotel, great location and friendly staff

Lovely hotel, modern and friendly staff
Susan, 1-night trip

8/10 Very good

Family trip

A nice hotel. Well located in Stoke on Trent. Check-in qas quick and easy, staff friendly and helpful. Rooms was nice. Very clean and well maintained. Bed was too hard for my taste. Pillows big and fluffy, but no support at all.
2-night trip

10/10 Exceptional

Great stay!

We had a great stay. Staff were incredibly friendly. Room was big, clean and quiet. Breakfast was really nice. Would definitely stay here again, and would highly recommend. Few minor niggles - the pool was nice but you need to book in advance, same with breakfast. And the parking was £5 for the night which wasn't much but you think they could throw it in for the price of the room. But overall a fantastic stay. Thanks!
Robin, 1-night trip

8/10 Very good

Room, restaurant, bar and hotel in general was excellent. Only disappointment was the pool and pool area. The pool is small and can also be full and very noisy. I was surprised to find you needed to provide your own padlock for the lockers, which meant I had to leave it by the pool area where there was little dry space to leave your belongings.
Simon, 1-night trip

10/10 Exceptional

One night stay

One night stay - very comfortable hotel with excellent facilities- lovely room - great dining options
Robert, 1-night trip

10/10 Exceptional

Double tree stoke

Staff were amazing polite and helpful, great venue Food and bar staff very good, only gripe breakfast could have been hotter.
lee, 1-night trip

10/10 Exceptional

Excellent staff providing great customer service. Really enjoyed our stay - clean and comfortable room, great dinner and breakfast.
Chris, 1-night trip

10/10 Exceptional

Very clean and staff is very friendly
Yingfei, 1-night trip

8/10 Very good

Broken and wrongly positioned toilet roll holder rm113 Great customer service from Jasper
1-night trip

10/10 Exceptional

Great Hotel

Lovely hotel right next to water world. Staff were great and rooms were very comfortable.
Hayley, 1-night trip

6/10 Good

Great staff but not enough of them the queue to check in was ridiculous and only one lovely lady on front desk doing her best. Likewise breakfast queue not enough seats and big queue to be given a table. Not what you expect for the stars claimed by the hotel. Leisure facilities very dated and scruffy also overcrowded. Not value for money all things considered.
Peter, 1-night trip

8/10 Very good

GOOD HOTEL

Lovely hotel staff very helpful , unfortunately they were understaffed so the bar/restaurant and breakfast time was abit unorganised and messy
DOUGLAS, 1-night trip

10/10 Exceptional

Nice stay in good quality hotel
Jill, 1-night trip

10/10 Exceptional

Nice facility
Andrea and Shanna, 1-night trip

6/10 Good

Highs and lows

The bed was really hard and there were so many children in the pool. The hot tub has been blocked up but theres still a picture of it on the hotels.com website. There was a big works event on so it took us ages to get served at the bar. For a good ten mins there was only one member of staff serving. Our room was lovely, the whole hotel looks gorgeous but our bed was so hard we hardly slept.
Samantha, 1-night trip

8/10 Very good

great stay

Great hotel, a bit noisy as very busy , looked the pool and wet sauna Could hear the traffic on the road as i was road facing but amazing room and lots of space
Vandna, 2-night trip

10/10 Exceptional

Room was great, staff were great. The only issue was a strange buzzing noise in the room which continued all night room 205
Martin, 1-night trip

10/10 Exceptional

Stoke City Football Corporate Day Out

Rooms were very clean and well laid out. Lady on reception was very helpful, We arrived early and were able to leave our bags with reception and get changed in the leisure facilities which was great.
Sharon, 1-night trip

10/10 Exceptional

Nice hotel Next to water park Parking easy
Teck Guan, 1-night trip

10/10 Exceptional

Ideal for our stop over. Good location, Staff and facilities were very good.
JAS, 1-night trip

8/10 Very good

Clean and comfortable rooms which was what we wanted for a break during the travel. Room was excessively warm for most portion of our stay due to an ever running heating system which nullifies the air conditioner. There were dinner options and complementary breakfast along with Pool facility which we made use of. Staff were really good and welcoming. Highly recommended.
Ashok Sam, 1-night trip

10/10 Exceptional

Attentive staff.
John, 1-night trip

10/10 Exceptional

Check in was lovely, the lady behind reception was so friendly and attentive, room was spotless, the bed super comfy!
Amy, 1-night trip

10/10 Exceptional

The bedroom was well appointed with lovely Crabtree and Evelyn toiletries. There was large soft bath towels, tea making equipment, comfortable bed, TV, and nice lighting. Even though my room overlooked a busy road the room was very quiet I would definitely stay there again.
Helen, 1-night trip