Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel in Exeter with indoor pool and restaurant

Choose dates to view prices

In the heart of Exeter's business district, Mercure Exeter Southgate Hotel offers a haven for families and travelers alike. Enjoy an English breakfast, unwind in the sauna or spa tub, and take advantage of the indoor pool. With a 24-hour front desk and helpful staff on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe

For families (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
$89 nightly
The total price is $107
Jan 1 - Jan 2, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Spacex - 5 min walk - 0.4 km
  • Princesshay - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • University of Exeter - 16 min walk - 1.4 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 17 min drive
  • Birmingham Airport (BHX) - 180 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 13 min walk

Restaurants

  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪The Hourglass - ‬5 min walk
  • ‪The White Hart Inn - ‬3 min walk
  • ‪Cosy Club - ‬1 min walk
  • ‪Wagamama - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

At Mercure Exeter Southgate Hotel, you'll be within a 15-minute drive of Dartmoor National Park. After getting a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a hot tub, and a sauna. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 156 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 16.00 per night)
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 44
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Visual alarms in hallways

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 16.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?

Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Exeter Southgate Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Exeter Southgate Hotel?

Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Exeter Southgate Hotel?

Yes. Self parking costs GBP 16.00 per night.

What are the check-in and check-out times at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Mercure Exeter Southgate Hotel and nearby?

Mercure Exeter Southgate Hotel has an indoor pool and a sauna, as well as a health club.

Are there restaurants at or near Mercure Exeter Southgate Hotel?

Yes, there's an onsite restaurant, Gate House Restaurant.

What's the area around Mercure Exeter Southgate Hotel like?

Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 10-minute walk from Exeter Central Station and 3 minutes' walk from Exeter's Historic Quayside. Travelers give top marks for the hotel's prime location.

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Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Lobby
Bed
Bathroom
Bar
Parking
Restaurant

Reviews

10/10 Exceptional

Excellent service lovely comfortable room
Tracy, 1-night trip

8/10 Very good

The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Emma, 1-night trip

8/10 Very good

Staff excellent, lovely Xmas decor, breakfast was amazing. Only let down was a very uncomfortable mattress that was lumpy, uneven and you could feel the springs. One end of the bed had all but collapsed. But despite this, we would stay in a Mercure again.
Vincent, 1-night trip

10/10 Exceptional

Room only so didn’t try the restaurant but lovely public areas with beautiful floral decorations ready for Halloween. Didn’t try the leisure facilities there was an extra £10 charge which was disappointing. Staff extremely welcoming and happy to provide ideas for local eateries which are plentiful within 5 minute stroll of hotel. Beautiful city to explore
Judith, 1-night trip

10/10 Exceptional

Did what it said on the tin. Good city centre hotel with parking and a pool
Stephen, 1-night trip

10/10 Exceptional

Really good friendly hotel ideal situated.

Really friendly staff from the reception to anyone you speak to.
Jason, 1-night trip

8/10 Very good

Friendly and helpful staff
Shaun, 3-night trip

10/10 Exceptional

Awsome stay, the staff (especially the receptionists!) Were amazing, they went above and beyond to make our stay great!
Fraser, 2-night trip

8/10 Very good

Lovely 1 night stay great staff and friendly hotel. Needs a lick of paint though
Matt, 1-night trip

10/10 Exceptional

Fabulous room and service
Nicola, 1-night trip

10/10 Exceptional

Nice hotel in a good location and good staff
Jay, 3-night trip

6/10 Good

First impressions

The reception area is nice, staff is helpfull.The rooms are clean ,but the overall impression of the rooms is that they need updating.It all looked very tired.
1-night trip

8/10 Very good

Clean, relaxing & a few minutes walk from all the shops. Spacious bathroom & really comfortable bed
Janet, 2-night trip

8/10 Very good

Good VFM spacious Mercure, easy on site parking and terrific bar/dining options, good spa. A hidden gem.
Stephen, 1-night trip

8/10 Very good

Swimming and gym only available at extra £

Disappointing that pool and gym only available at extra charge of £10. This is not explained by hotels.com but in small print on hotel site. Please update info. I also think it is in unreasonable of hotel to charge guests extra. Room modern and comfortable and breakfast and extra cost good
Justine, 1-night trip

8/10 Very good

Nice hotel in good location to Exeter city centre
Paul, 2-night trip

10/10 Exceptional

Very good location. All reception and bar staff really helpful. Room changed instantly when I discovered A Con not working. Bar staff went above and beyond to be helpful. Room v good comfortable bed and lovely bathroom. My second visit at this hotel will use it again.
Sarah, 1-night trip

8/10 Very good

Lovely hotel , very convenient for shopping and visiting all the attractions, enjoyed the pool and sauna would stay at this hotel again.
Lucille, 3-night trip

8/10 Very good

Comfortable stay

A spacious hotel, comfy beds and nice bathrooms, if a little dated in places. Only a one night stop for a family occasion, really well positioned in the city and easy parking (although chargeable).
Pamela, 1-night trip

4/10 Fair

Extra charge, plus extra charge!!!!

Decent hotel, in a pretty much perfect location. Gymnasium usage was complimentary (but the facility wasn't very good). Use of the pool/jacuzzi carried an additional charge, even if you were a hotel guest. Parking also carried an additional charge. Very clever, seeing as guests would be charged to park anywhere else they found nearby.
Lenroy, 1-night trip

8/10 Very good

The room and bed were comfortable. Excellent shower. We enjoyed our stay.
Robert, 1-night trip

8/10 Very good

Bday weekend stay

Lovely stay for birthday weekend, complimentary drinks and some other lovely bits. Comfortable room, including bathroom essentials. Excellent location for town. Overall lovely stay
3-night trip

10/10 Exceptional

Lovely hotel. Staff very friendly and helpful. No air conditioning but fan provided and window open
Damian, 1-night trip

8/10 Very good

Air conditioning wasn’t working but the staff made every effort to keep us comfortable
Nicholas, 2-night trip

10/10 Exceptional

Was a little bit wary having seen some recent not so good reviews, but everything was excellent from the front desk team to the room and breakfast. Great hotel, great location, parking a real bonus on a very busy weekend in Exeter..
Trevor, 1-night trip