My recent stay at this hotel was a mixed experience. Unfortunately, the rooms were quite noisy because the windows couldn't close properly, likely due to the building's age. To make matters worse, there was construction going on in the neighboring building, adding to the disturbance.
On the positive side, the staff was incredibly friendly and accommodating, which is the main reason I’m not rating this stay lower—they deserve recognition for their excellent service.
However, I was disappointed that there were no VIP access benefits despite the advertised amenities. Overall, while the staff's hospitality stood out, the noise and lack of perks made the stay less enjoyable than expected.