At the heart of Wellington, West Plaza Hotel offers a welcoming retreat with dry cleaning/laundry services and conference space. Relax in the City Dining and Bar or connect to WiFi – previous guests rave about the helpful staff.
When you stay at West Plaza Hotel, you'll be in a great location, within just a 10-minute walk of Te Papa and TSB Bank Arena. Guests looking for a bite to eat can check out City Dining and Bar, which serves breakfast and dinner. This eco-certified hotel is also within a short drive of Interislander Ferry Terminal. Fellow travelers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
102 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (NZD 25 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (late night)
Working away
4 meeting rooms
Conference space (1690 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Local maps
Special features
Dining
City Dining and Bar - This restaurant serves breakfast and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Cash deposit: NZD 200 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 32 per person
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Cribs/infant beds are available for NZD 30.00 per night
Parking
Self parking costs NZD 25 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington
Frequently asked questions
Does West Plaza Hotel offer free cancellation for a full refund?
Yes, West Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at West Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at West Plaza Hotel?
Yes. Self parking costs NZD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at West Plaza Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10 AM.
What is there to do at West Plaza Hotel and nearby?
Recommended spots to visit include Wellington Town Hall (1-min walk) and Wellington i-SITE Visitor Centre (2-min walk), along with Michael Fowler Centre (2-min walk) and City Gallery Wellington (3-min walk).
Are there restaurants at or near West Plaza Hotel?
Yes, there's an onsite restaurant, City Dining and Bar.
What's the area around West Plaza Hotel like?
West Plaza Hotel is in Te Aro, a short 6-minute walk from Te Papa and 9 minutes' walk from TSB Bank Arena. Travelers say that the hotel is in a great location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
West Plaza Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Bed
Bathroom
Amenities
Air conditioning
Parking
Shower
What guests liked
Breakfast options were good and convenient. (4 reviews)
The property offers safe and easy access to parking. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Apr 7, 2025
Usual pleasant stay
Usual pleasant stay.
Friendly, helpful staff.
Michael D
Michael D, 1-night trip
8/10 Very good
Apr 20, 2025
Easter weekend stay
Very happy 3 night stay over Easter.
Staff friendly and helpful, as usual.
Comfortable, quiet room and all amenities in good condition.
Recommended.
Michael D
Michael D, 3-night trip
10/10 Exceptional
Jan 17, 2025
Great location for a good price!
Wynita
Wynita, 1-night trip
8/10 Very good
Mar 29, 2025
Connor is a Star :-)
Friendly, helpful staff, especially Connor in the Restaurant.
Carolyn
Carolyn, 1-night trip
6/10 Good
Mar 30, 2025
the location of the hotel is perfect - the room ambience and service is all bad
francis
francis, 1-night trip
8/10 Very good
Jan 14, 2025
Great location to the Micheal Fowler centre and shopping
Jan
Jan, 1-night trip
8/10 Very good
Jan 13, 2025
I like the central location
Graham
Graham, 2-night trip
8/10 Very good
Jan 18, 2025
Great value for the CBD. Clean and comfortable.
Verified traveler
1-night trip
10/10 Exceptional
Feb 13, 2025
Excellent value
Excellent value close to city center outstanding breakfast no A/C
Phillip
Phillip, 1-night trip
10/10 Exceptional
Aug 28, 2024
A great place to stay with super helpful staff.
Christine
Christine, 1-night trip
8/10 Very good
Aug 28, 2024
Great over night stay.
John
John, 1-night trip
8/10 Very good
Dec 6, 2024
A really nice hotel. Very conveniently located in central Wellington. Very good staff and amenities. A lovely room, a comfortable bed and a good bathroom.
Richard
Richard, 3-night trip
10/10 Exceptional
Feb 26, 2025
This location was ideal. The staff was so friendly and accommodating. I would especially like to give praise to Lily who was working in the restaurant. She was so sweet and even vouched for us on a mixup at checkout regarding how many times we ate at the restaurant. She knew her customers. I would recommend this Hotel to anyone wanting to explore Wellington as you can walk to a lot of places or use the cuty bus 1/2 block away.
Deborah
Deborah, 4-night trip
6/10 Good
Mar 4, 2025
Hot and Stuffy
Hotel was handy to everything and service great... Downside was no air-conditioning and the evenings were very warm and stuffy. The bed was like sleeping on a trampoline! The bed in 415 needs replacing.
Staff were great.
Lionel
Lionel, 2-night trip
6/10 Good
Feb 21, 2025
Construction around is very noisy.
The hotel is perfectly placed you can walk everywhere easily from here. The down side was that there is ongoing construction near the hotel and from 7am or so there is horrid construction sound on week days that made the whole experience not as great as it should be. The hotel is otherwise excellent as is the service
Neeta
Neeta, 3-night trip
8/10 Very good
Nov 30, 2024
Was great stay. Everything that we needed for going to a concert easy to get to and do everthing that we required
Amanda
Amanda, 1-night trip
10/10 Exceptional
Sep 29, 2024
Great weekend accomodation
Reg
Reg, 2-night trip
8/10 Very good
Nov 9, 2024
good area.
john
john, 1-night trip
6/10 Good
Dec 2, 2024
Proximity to major areas
Red
Red, 2-night trip
10/10 Exceptional
Jan 15, 2025
It was perfectly convenient for going to the event i went to. The man at the front desk was friendly and explained everything clearly.
Paula
Paula, 1-night trip
8/10 Very good
Dec 8, 2024
The service was great
Decor a little dated but pleasant enough
Really missed air conditioning though
Sharlene
Sharlene, 1-night trip
10/10 Exceptional
Mar 2, 2024
Great central location, easy walk for meals and tourist attractions.
Serena
Serena, 4-night trip
6/10 Good
Jan 4, 2025
The staff were very good. A few places looked a little tired. It was pretty clean but could do with some upgrades.
Fleur
Fleur, 2-night trip
10/10 Exceptional
Apr 25, 2024
Nice place to stay
Friendly staff, parking is available, and walking distance to main attractions.