This was by far one of the worst hotel experiences I’ve ever had. From the moment I checked into the first room, I was met with a strong, foul odor, no towels, and no working internet. The TV didn’t work either—of course, because there was no Wi-Fi connection.
I had no choice but to use the washer because my kids’ swimming clothes needed to be cleaned. I bought detergent from their vending machine (which was outrageously marked up—$7.50 for something that costs $1 at the dollar store), only to find out the washers smelled terrible and didn’t even work. Completely unacceptable.
The fridge in the room was filthy, and when I went to the front desk to ask for towels, they said they didn’t have any because they “needed to wash them.” Excuse me? How do you run a hotel with no clean towels available?
After all my complaints, they finally moved me to another room—and it was somehow even worse. This room had roaches, the fridge had stains again, no towels, non-working outlets, TV still not working, and the tub faucet barely had any water coming out of it at all. To top it all off, I broke out in hives after sleeping in their bed. I can’t even imagine what was on those sheets.
Every time I brought up an issue, the only solution offered was, “We can change your room.” At this point, it’s clear the problem isn’t just one bad room—the entire hotel is a nightmare. Do not waste your money or your time at this hotel!