In the heart of Jeffersontown, MainStay Suites Louisville Jeffersontown offers a welcoming atmosphere. Unwind with dry cleaning/laundry services, energize at the gym, and connect with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Electric vehicle charging point
Pet friendly
Non-smoking
Gym
Free parking
24/7 front desk
Main amenities (12)
Weekly housekeeping
Fitness center
Business center
24-hour front desk
Coffee/tea in a common area
Front-desk safe
ATM/banking services
Vending machine
Water dispenser
Laundry service
Self-serve laundry
Multilingual staff
Feel at home (6)
Free cribs/infant beds
Kitchenette
Premium TV channels
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains
The current price is $79
$79
includes taxes & fees
$67 per night
May 11 - May 12
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Shower/tub combination
Sleeps 2
1 Queen Bed
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Shower/tub combination
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking
Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking
Suite, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed - double
Blackout drapes/curtains
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
E.P. Tom Sawyer State Park - 10 min drive - 8.0 km
Mall St. Matthews - 11 min drive - 12.1 km
Getting around
Louisville, KY (LOU-Bowman Field) - 12 min drive
Louisville Intl. Airport (SDF) - 18 min drive
Restaurants
McDonald's - 4 min walk
Cracker Barrel - 12 min walk
Yoki Buffet - 8 min walk
Main Event Entertainment - 4 min drive
Recbar - 5 min drive
About this property
MainStay Suites Louisville Jeffersontown
Enjoy your visit to Louisville with a stay at MainStay Suites Louisville Jeffersontown. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers like the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
76 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Water dispenser
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Picnic area
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
Paper towels
More
Weekly housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per accommodation (may vary based on length of stay), plus a one-time cleaning fee of USD 50
Policies
Guests can rest easy knowing there's a smoke detector and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville
Frequently asked questions
Does MainStay Suites Louisville Jeffersontown offer free cancellation for a full refund?
Yes, MainStay Suites Louisville Jeffersontown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MainStay Suites Louisville Jeffersontown?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 10 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Louisville Jeffersontown?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at MainStay Suites Louisville Jeffersontown?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at MainStay Suites Louisville Jeffersontown and nearby?
MainStay Suites Louisville Jeffersontown has a fitness center and a picnic area.
Does MainStay Suites Louisville Jeffersontown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
MainStay Suites Louisville Jeffersontown Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Bathroom
Desk
Building
Location
Elevator
Coffee
Reviews
6/10 Good
Apr 12, 2025
Nice hotel. HORRIBLE STAFF.
Staff was very rude & not helpful at all.
Christina
Christina, 7-night trip
6/10 Good
Apr 13, 2025
Wow, first walking in the place was light bright and airy which I liked cleaned things I did not like was thin walls and I was told the Internet was out for the TV but not sure if I really believe that because I was fine using my tablet. The price was good and that is good because there was no breakfast
Pamela
Pamela, 1-night trip
10/10 Exceptional
Dec 17, 2024
Had to stay several days staff accommodated all our needs!! Recommend staying here!!!
Robin
Robin, 5-night trip
10/10 Exceptional
Jan 29, 2025
Great place to be
It's been a very comfortable stay, my service dog is welcome as well staff had been very friendly place is clean, quiet, and safe. It's just like having a little apartment I love it and sleep great with no worries here.
jennifer
jennifer, 3-night trip
4/10 Fair
Apr 13, 2025
Will not be back
TV not working. WiFi was poor. No USB charging ports.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Dec 26, 2024
Front desk are very friendly.
BARATH
BARATH, 12-night trip
10/10 Exceptional
Nov 11, 2024
Nice hotel
Eric
Eric, 7-night trip
10/10 Exceptional
Jan 19, 2025
Well maintained
The room and maintence was good enough that it felt like it was almost new.
Nathan
Nathan, 4-night trip
10/10 Exceptional
Dec 19, 2024
Staff was very amazing
Zaundrea
Zaundrea, 1-night trip
6/10 Good
Jan 20, 2025
Great place if you have a dog. Very friendly and accommodating. It was our first stay with a puppy and they were very helpful and receptive. We were able to walk to a couple of restaurants nearby. This is mostly a "long-stay" motel so cleaning is only once per week.
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
Dec 29, 2024
Only complaint is the WiFi would not connect or work properly in our room close to the front desk. Otherwise we enjoyed our stay
Cory
Cory, 1-night trip
2/10 Poor
Feb 18, 2025
Horrible experience
Workers and people staying there smoking right in front of the main door … didn’t have hot water my last 4 days staying
Jemarkus
Jemarkus, 7-night trip
10/10 Exceptional
Nov 9, 2024
Love the room👍
Saw Paul Wai
Saw Paul Wai, 2-night trip
6/10 Good
Feb 12, 2025
Roaches, toilet flushing issues, bad shower head.
Tonya
Tonya, 7-night trip
8/10 Very good
Jan 14, 2025
There are not breakfast included
Edy
Edy, 6-night trip
10/10 Exceptional
Jan 4, 2025
Great price for a big room with all that you need. Everything was great. The only thing that I would foresee in a future stay would be there may not be an ice machine. The rooms have an ice maker, but if you are only staying a night there's a possibility of ice not being ready. Great laundry area.
Daniel
Daniel, 3-night trip
10/10 Exceptional
Nov 2, 2024
I love the comfort of home
Eric
Eric, 28-night trip
8/10 Very good
Sep 28, 2024
Can’t beat the price.
Bob
Bob, 6-night trip
8/10 Very good
Jan 13, 2025
There was not a cover for the Heater/AC.
The people above me were walking constantly like they had lead feet. Other than that the place was fine.
elizabeth
elizabeth, 1-night trip
6/10 Good
Nov 10, 2024
Economical
It was nice to have a kitchen but the room had poor air circulation and was not clean.
Kristin
Kristin, 2-night trip
4/10 Fair
Feb 6, 2025
Never again.
Possibly one of the worst hotels Ive stayed in. The whole facility needs a major update. My room had no TP until I went to get it. The smoke detector was missing and the wires hanging from the ceiling. The bed was barely more than a pull but trundle bed. The water in the shower was lukewarm at best. And there was just a general feeling of unsafeness. The side door that required the door key for entry was broken. Anyone could walk in without the office knowing. There was a gerneral stench of cigarette and Marijuana in the halls.
Brian
Brian, 2-night trip
10/10 Exceptional
Apr 14, 2024
Great places besides ppl dogs
Donovan
Donovan, 3-night trip
8/10 Very good
May 20, 2024
Good stay for the price. A place to rest our heads after traveling. Not fancy but served it’s purpose.
Stacey
Stacey, 2-night trip
10/10 Exceptional
Jan 24, 2024
Good place to spend time
Vinay kumar
Vinay kumar, 2-night trip
2/10 Poor
Jan 17, 2025
Receive a cheap rate online after a few days try to extend however there was a car show coming into town so they refused to let me extend made up lies about why I couldn’t stay because I wanted to charge whoever comes in after me a higher rate it was not because there was no room available. It was not because of any other issue. They simply are money, hungry, and will kick you out at the drop of a dime for no reason.