Located in the heart of Downtown George Town, The Prestige Hotel Penang offers a haven of relaxation with its spa, outdoor pool, and gym. Unwind at the on-site Asian cuisine café or treat yourself to aromatherapy at the spa while enjoying helpful staff and impeccable property condition.
Swettenham Pier Cruise Terminal - 7 min walk - 0.6 km
KOMTAR - 2 min drive - 2.3 km
Getting around
Penang Intl. Airport (PEN) - 28 min drive
Penang Sentral - 28 min drive
Sungai Petani Station - 43 min drive
Tasek Gelugor Station - 48 min drive
Restaurants
Sri Weld Food Court - 2 min walk
Ali Nasi Lemak - 2 min walk
Norm Micro Roastery - 2 min walk
Sardaarji - Flavours of Punjab - 1 min walk
The Glasshouse - 2 min walk
About this property
The Prestige Hotel Penang
The Prestige Hotel Penang features a rooftop terrace and puts you just a 5-minute drive from KOMTAR and Gurney Drive. Guests can visit the spa to indulge in deep-tissue massages, body scrubs, or body treatments, and Asian cuisine is served at The Glasshouse, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Malay
At a glance
DONE
Hotel size
162 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Grocery/convenience store
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Rooftop terrace
Fitness center
An outdoor pool
Bicycle parking
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Thin carpet in room
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shared bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Glasshouse - This café specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
TheReserve - Onsite bar. Open daily.
Fees & policies
Refundable deposits
Cash deposit: MYR 100.0 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 20 for children
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
The Prestige Hotel Penang a Member of Design Hotels
Frequently asked questions
Does The Prestige Hotel Penang offer free cancellation for a full refund?
Yes, The Prestige Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Prestige Hotel Penang?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at The Prestige Hotel Penang?
Sorry, pets aren't allowed.
Is parking offered on site at The Prestige Hotel Penang?
Yes, there's free self parking.
What are the check-in and check-out times at The Prestige Hotel Penang?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at The Prestige Hotel Penang and nearby?
The Prestige Hotel Penang has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near The Prestige Hotel Penang?
Yes, The Glasshouse offers Asian cuisine.
What's the area around The Prestige Hotel Penang like?
The Prestige Hotel Penang is a short 3-minute walk from Pinang Peranakan Mansion and 6 minutes' walk from Swettenham Pier Cruise Terminal.
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The Prestige Hotel Penang Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
View
Restaurant
Toilet
Design
Amenities
What guests liked
The rooftop pool offered a great view and was a lovely place to relax. (15 reviews)
Restaurants and cafes were within walking distance and the property staff even helped with reservations. (4 reviews)
Breakfast was very nice with a decent selection and was fabulous every morning. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
3rd time staying here and still a charm
Lilyn Enabel
4-night trip
10/10
Lovely hotel in a great location. Friendly and welcome staff too.
William
3-night trip
10/10
Gorgeous hotel!
Thomas
2-night trip
10/10
Excellent service
Soon Heng Terry
2-night trip
10/10
We loved the very friendly welcome on arrival and all of the Staff were wonderful throughout our stay.
We can highly recommend it and it's very convenient for walking to everywhere .
ANGELA Jane
7-night trip
10/10
Perfect blend of location and accommodation in Georgetown
Nigel
1-night trip
10/10
Third stay in this hotel and I love the comfortable room and surroundings. Will always stay here when I go to Penang. Thks to Zainal and team for your excellent service!
Loi
4-night trip
10/10
Absolutely beautiful hotel we were staying at Shangri-La in Batu Feringgi beach and felt it was pretty lack lustre in comparison to other Shangri LA’s so we came to George Town for the night. This hotel from the staff to the beautiful design is top notch it’s probably one of the most beautiful designed hotels I’ve been to and the staff go out of their way. It’s walking distance from most things. We are sad to leave today wishing we are staying here for the rest of the holiday
NATHALIE
1-night trip
10/10
Excellent hotel. Beautiful and comfortable. Would return if in Penang in the future.
Verified traveler
2-night trip
10/10
This hotel is in the middle of Georgetown and you can walk to the most of attractions. It is 10 minutes walk to the port. The building is in a great condition. Rooms are clean and spacious. They have 3M drinking water filtration in rooms. Lots of Michelin star restaurants in the area.
kayvan
6-night trip
10/10
Good location. Close to many good eateries and attractions.
Suhaimi
2-night trip
10/10
Nice 5 years old property with nice staff
Hermann
4-night trip
10/10
Loved it
Gaurav
3-night trip
10/10
Very friendly and helpful staff. Very convenient location in historic, architecturally interesting area. I particularly liked to chill at poolside after long walk, looking over the sea. Many restaurants are at walking distance and bus stops and ferry terminal are very easy to access. My only complaint is I could not find a shoehorn.
Natsuko
7-night trip
8/10
Hotel staff service is good !
chia
2-night trip
10/10
Loved the hotel itself. Very comfortable and a good size room. The breakfast was fabulous every morning and loved the hospitality.
P De
2-night trip
10/10
We initially booked 4 nights. We loved it so much that we extended our stay by 3 extra nights!!! Says it all...
Sophie
4-night trip
10/10
Brilliant hotel and great staff.
Simon
4-night trip
10/10
Had a great stay in penang, the gotel staf at all level was fantastic. Very nice and friendly and also very helpful. Richel and Ahmaf at the front desk were especially great in helping with anything needed. Hotel was clean, food was great, accomadoatiins were nice and location was perfect.my wife and i reqlly enjoyed our stay here.
haffiz
2-night trip
10/10
Beautiful hotel. Well kept. Awesome views from the pool. Staff are excellent. Glasshouse cafe food is good.
Nicole
3-night trip
10/10
Excellent service from the staff at this beautiful hotel. Nice rooftop pool.
Adrian
4-night trip
10/10
Good property for business travellers.
PAVITHRE
1-night trip
10/10
We booked 4 nights and extended to 3 more... We just love The Prestige, the whole staff is working for your well-being and thrive to please you. An absolute winner for me!
Sophie
3-night trip
10/10
The properly was perfect! Well designed, comfortable and generous to its guests. We loved our stay and would highly recommend.
Louise
2-night trip
8/10
Friendly staff, we were greeted with smiles though out our stay. The hotel is relatively new, so in good shape. Unfortunately our room was right next to the service elevator and cleaning equipment storage, sound proofing wasn’t up to par, and the noise traveled.