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The Kayseri Loft Hotel

Family-friendly Kayseri hotel with full-service spa, connected to a shopping center

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Photo gallery for The Kayseri Loft Hotel

Stunning hotel corridor with polished floors, exposed beams, and a beautiful butterfly artwork.
Relax in a shaded outdoor seating area with a swing and table for two.
Relax in this stylish living room with a city view, featuring a sofa, coffee table, and vase of flowers.
Enjoy meals in the central dining area with a wooden table and chairs, surrounded by bookshelves and a refrigerator.
Welcome to our reception area, featuring a sleek reception desk and comfortable seating area with a sofa and table.
Perched near Kayseri Castle, The Kayseri Loft Hotel offers a warm retreat. Indulge in spa treatments like massage and reflexology or explore nearby City and Mimar Sinan Museum. With ski-in/ski-out access, hiking/biking trails, an indoor pool, coffee shop/cafe by the garden - previous guests rave about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Electric vehicle charging point
  • Ski facilities
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Sauna
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
$68 nightly
The total price is $76
Jul 29 - Jul 30
Total includes taxes and fees

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room - Mimarsinan&Talas Package

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room - Mimarsinan&Talas Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 2 Large Twin Beds

View all photos for Deluxe Family Room Mountain View

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Family Room Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Deluxe Apart Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite Room Mountain View

Deluxe Suite Room Mountain View | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Suite Room Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 1292 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Twin Bed

View all photos for Deluxe Room - Wild Horses Package

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room - Wild Horses Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Deluxe Suite - ROMANCE PACKAGE

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Suite - ROMANCE PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 1292 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Sofa Beds and 1 Twin Murphy Bed

View all photos for Deluxe Room - City & Local Cuisine Package

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room - City & Local Cuisine Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Murphy Bed and 2 Large Twin Beds

View all photos for Deluxe Family Room - SKI PACKAGE

Shower, free toiletries, hair dryer, slippers

Deluxe Family Room - SKI PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

View all photos for Deluxe Room - SKI PACKAGE

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Suite Room - SKI PACKAGE

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Suite Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 1292 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Room - Cappadocia Package

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room - Cappadocia Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Murphy Bed and 2 Large Twin Beds

View all photos for Presidental Suite Room with Jacuzzi

1 bedroom, premium bedding, memory foam beds, minibar

Presidental Suite Room with Jacuzzi

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 1292 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Family Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

View all photos for Junior Suite Room with Mountain View

40-cm LED TV with satellite channels, TV, table tennis

Junior Suite Room with Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Double/Twin Room Mountain View

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Double/Twin Room Mountain View

7.6 out of 10
Good
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

Deluxe Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Apart Room - SKI PACKAGE

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Apart Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

Deluxe Suite Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Double/Twin Apart Mountain View

Deluxe Double/Twin Apart Mountain View | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Double/Twin Apart Mountain View

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

Similar properties

Breakfast, lunch, dinner served; garden views

Novotel Kayseri

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 555 reviews
The price is $79
$71 nightly
$79 total
Total includes taxes and fees
Aug 3 - Aug 4
Novotel Kayseri
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About the neighborhood

Map
Germir Mahallesi, Sivas Caddesi, 1777. Sokak No:39, Melikgazi, Kayseri, Kayseri, 38030

What's nearby

  • University of Erciyes - 4 min drive - 3.7 km
  • Sirin Aquapark - 5 min drive - 5.1 km
  • Kayseri Castle - 6 min drive - 6.9 km
  • Meydan Camii - 6 min drive - 7.3 km
  • Hunat Hatun Mosque - 6 min drive - 7.3 km

Getting around

  • Kayseri (ASR-Erkilet Intl.) - 12 min drive
  • Kayseri Station - 7 min drive
  • Gomec Station - 16 min drive
  • Sarimsakli Station - 23 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Doğan Kebap 'Doğu Terminali/Kayseri' - ‬8 min walk
  • ‪Selim Sahin Perde Ve Ev Tekstili - ‬20 min walk
  • ‪Germir Bağları - ‬7 min walk
  • ‪Kayseri Bağdat Pöç&Tandır - ‬2 min drive
  • ‪Dedikodu Cafe - ‬4 min walk

About this property

The Kayseri Loft Hotel

With ski-in/ski-out access, The Kayseri Loft Hotel allows you more time for snow tubing. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and The Black Lounge, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this Mediterranean hotel include an indoor pool, a rooftop terrace, and a sauna. Skiers will appreciate the ski shuttle, along with access to ski passes and storage. Fellow travelers love the helpful staff.

Languages

English, Russian, Turkish

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets stay free (cats only)
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Free uncovered onsite extended parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Offsite

    • Area shuttle within 30 kilometers*
    • Ski shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • Shared microwave
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • Hiking/biking trails
  • Evening entertainment
  • Shopping
  • Table tennis
  • Bicycle rentals nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (2142 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski shuttle (surcharge)
  • May offer priority ski access
  • Ski storage
  • Snow tubing
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 40-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Extra futon (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Mini-fridge
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Restaurant dining guide

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Dining

The Black Lounge - Overlooking the garden, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Roof Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TRY 249 to 449 for adults, and TRY 179 to 379 for children
  • Area shuttle, shopping center shuttle, and ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Futon beds are available for TRY 30 per night

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:30 PM
  • Guests under 3 years old are not allowed in the swimming pool or hot tub, and guests under 15 years old are only allowed in the swimming pool and hot tub with adult supervision
  • Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
State tax ID - 0490365401
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.
Property Registration Number 2022-38-0002

Also known as

The Kayseri Loft Hotel Hotel
The Kayseri Loft Hotel Kayseri
The Kayseri Loft Hotel Hotel Kayseri

Frequently asked questions

Does The Kayseri Loft Hotel offer free cancellation for a full refund?

Yes, The Kayseri Loft Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Kayseri Loft Hotel?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.

Are pets allowed at The Kayseri Loft Hotel?

Yes, cats stay free.

Is parking offered on site at The Kayseri Loft Hotel?

Yes, there's free self, valet, and extended parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at The Kayseri Loft Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Kayseri Loft Hotel and nearby?

Have fun with onsite winter activities like snow tubing. Additional recreation nearby includes spelunking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Kayseri Loft Hotel also has a sauna, a Turkish bath, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Kayseri Loft Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views.

Does The Kayseri Loft Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Kayseri Loft Hotel like?

The Kayseri Loft Hotel is located on the Strip in Melikgazi, a short 18-minute walk from Cifte Kumbet.

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The Kayseri Loft Hotel Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Restaurant
Location
Family friendly
Children
Spacious room
Pool
Water

What guests liked

  • Breakfast was good and enjoyable, with many guests praising the quality and service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

We enjoyed our stay

Okay hotel made better by helpful and friendly staff. Overall the building itself feels a bit rundown and could be better taken care of - missing tiles in the pool, a small hole in our floor left after some plumbing maintenance, clean but graying and threadbare towels, the room could have been a bit cleaner... But we enjoyed our stay and felt that the hygiene was adequate. Great location by the tram! Pool was small but nice and we were able to have multiple sessions in the sauna and hamam without anyone else using the facilities at the same time as us on a Friday night which was a surprising plus. Very nice staff.
Frances, 1-night trip

6/10 Good

The location was perfect for our needs. The room was clean and was serviced each day. The kitchenette was nice except it was not stocked with cookware or dishware.
Dorothy, 4-night trip

4/10 Fair

Pool was closed. Hamam smelled like mold. They changed my room because it did not have working hair dryer and lights kept flickering. Secund room was much better. It felt like I was renting an apartment building and not a hotel.
Samira, 4-night trip

8/10 Very good

Beautiful view on a mounting.

Nice and clean rooms in this hotel. Will stay again in the next time.
NIKOLAI, 1-night trip

4/10 Fair

Disappointed

Good value for money but the hotel is not well maintened. Balcony is not safe for kids. No one cleaned our room on our second day. Swimming pool is really cold. Someone left his food tray in the stairs on our first day and it stayed there until we left. Not sure if eventually someone removed it. The hotel looks understaffed. Breakfast is so so. There was also a very bad smell outside the hotel on our second day, it was impossible to open the window with such smell. Next time I would rather stay in a hotel closer to downtown. This hotel has potential thought but they need to maintain it properly.
2-night trip

6/10 Good

Ultimately, we enjoyed our stay at the Kayseri Loft Hotel. The room was comfortable (albeit, rather warmer than it needed to be--everywhere in the hotel), the breakfast buffet was tasty, with a number of options, and the pool/spa/sauna area was a nice attraction for time spent at the hotel. Some areas to consider for upgrades: First, the room security. The door to the room does not have a peephole or a security lock that allows one to see outside without fully opening the door. This came to my attention one evening when someone was trying to use his room key to open the wrong room (my room). Second, we had a small issue with the shuttle service to the Erciyes ski area. Our driver seemed to wander about Kayseri before heading up the hill, and when he finally did start heading up the hill, his van broke down, requiring us to shift vehicles. I realize that vehicles can and do run into technical difficulties. However, because of the time spent needlessly driving around (heading toward and away from the mountain) the driver was not aware of the vehicle issue until we had already been in the van for nearly half an hour. Overall, we did enjoy our stay! That is the important thing to remember.
Roland, 4-night trip

6/10 Good

Not coming back -- which is a pity

A sad experience to be back after half a year and to see how much the place has been run down in the intervening months. It is one of those hotels where clearly a lot of funds were put in initially only to be neglected afterwards. The place is kept very clean, which is good, but the faucets are wobbly and loose, the toilet roll holder is about to drop out of its screwholes, only a selection of lightbulbs seem to function, rain enters in through doors and skylights, and so on, and so forth. But really, all of this is forgivable and forgettable. The real news is that the restaurant no longer serves beer and wine. The top floor used to be a lively and welcoming place after a long day of work. It's now silent as the grave. For me this is a dealbreaker: I want to have a beer or a glass of wine with my food. Nothing excessive, of course. But whether it is a result of encroaching fundamentalism or just the same disengagement as the neglect of the rooms, it is not acceptable to drink tepid water or fruit juice with my steak or Turkish hors d'oeuvres. I will have to find another place when staying in Kayseri. Which is a pity.
3-night trip

6/10 Good

Hakan, 2-night trip

10/10 Exceptional

ender, 1-night trip

10/10 Exceptional

Aydogdu, 1-night trip

2/10 Poor

Sevcan, 1-night trip

4/10 Fair

Çok sıcak ve sigara kokulu

Çok hoş bir oda ama kış için düşünülmüş, yaz ayları için konfor dikkate alınmamış. Oda bir pergola ile ikiye bölünmüş ancak oturum için ayrılan kısımdaki klima yatağın yer aldığı bölümü soğutmaya yetmiyor. Bu da Temmuz ayında konaklama yapıyorsanız, öğleden sonra güneş alan odayı geç vakitlere kadar dayanılmaz yapıyor. Ayrıca sigara içilmeyen oda seçme şansınız yok. Banyodaki havlulara bile çok ağır sigara kokusu sinmiş. O da acaba havlular ne sıklıkta değişiyor diye endişe uyandırıyor. Otelin konumu da şehir merkezine uzak ama yakında metro istasyonu var.
Ali Cemal, 1-night trip

8/10 Very good

11 temmuz 2025

Resepsiyon çalışanları çok ilgiliydi. Oda tahminimizden küçüktü malesef. Ayrıca banyoda sıvı sabun bitmişti yenilememişler. Odamız tam asansörün karşısındaydı ve asansör her katı geçerken sesli olarak bildirim veriyordu. Sabah 7 itibariyle sürekli asansörden ses duymak çok can sıkıcıydı
Taner, 1-night trip

6/10 Good

Mahsa, 1-night trip

4/10 Fair

halit, 1-night trip

10/10 Exceptional

Deniz, 1-night trip

6/10 Good

İdare eder

En iyi yıllarını arkasında bırakmış bir konaklama.
Metin, 1-night trip

8/10 Very good

CEYDA, 1-night trip

4/10 Fair

Eksik hizmetler

Oğlum yüzmeyi çok sevdiği için havuzu da güzel gözüktüğünden burayı tuttuk, check-in işlemini yaparken de bize havuzun bakım ve tadilatta olduğunu söylediler. Yani ani gelişen değil, planlı bir durum. Bunu rezervasyon esnasında belirtmeleri gerekir. İş işten geçip biz Kayseri’ye gelip otele girdikten sonra değil. Zaten ücrete dahil sauna ve havuz hizmeti var, ikisinin de olmadığını gitmeden öğrenemiyporsunuz.
SENA GÖKÇE, 1-night trip

10/10 Exceptional

Sadece tek sorun aile Odası olmasına rağmen aranın açık olması idi bu düzeltilse iyi olur
1-night trip

10/10 Exceptional

Mehmet, 1-night trip

10/10 Exceptional

Dilek, 1-night trip

10/10 Exceptional

Her yönü ile ailenizle kabileceginiz temiz ve konforlu bir oteldi.kahvaltısı oda servisi odaların balkonlu oluşu benim için tercih sebebiydi Çalışanlarının ilgi ve alakası çok iyiydi Kayseri’ye bir daha gittiğimde konaklayacağım tek adres .
Serap, 1-night trip

2/10 Poor

Gorkem, 1-night trip

8/10 Very good

2-night trip