Located in Highland Hills, SureStay Plus Hotel by Best Western Chicago Lombard offers a warm welcome with a free breakfast buffet, fireplace in the lobby and gym. Unwind at the 24-hour business center or grab a snack from the deli. Multilingual staff are on hand to help make your stay seamless.
Chicago, IL (PWK-Chicago Executive) - 33 min drive
Chicago Midway Airport (MDW) - 38 min drive
Lombard Station - 6 min drive
Downers Grove Belmont Station - 8 min drive
Glen Ellyn Station - 9 min drive
Restaurants
Sarku Japan - 15 min walk
McDonald's - 10 min walk
Ancho & Agave - 16 min walk
Panda Express - 15 min walk
Greek Islander Restaurant - 4 min walk
About this property
SureStay Plus Hotel by Best Western Chicago Lombard
Enjoy your visit to Lombard with a stay at SureStay Plus Hotel by Best Western Chicago Lombard. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily between 6 AM and 9:00 AM. The helpful staff and overall value get great marks from fellow travelers.
At a glance
DONE
Hotel size
127 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9:00 AM
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
More
Housekeeping (on request)
Here's the breakdown, no surprises
Refundable deposits
Deposit: USD 50 per stay
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard
Frequently asked questions
Are pets allowed at SureStay Plus Hotel by Best Western Chicago Lombard?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel by Best Western Chicago Lombard?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Chicago Lombard?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at SureStay Plus Hotel by Best Western Chicago Lombard and nearby?
Maintain your daily exercise routine at the gym.
What's the area around SureStay Plus Hotel by Best Western Chicago Lombard like?
SureStay Plus Hotel by Best Western Chicago Lombard is in Highland Hills, a short 7-minute walk from Yorktown Shopping Center. Travelers say the area is safe.
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Reviews
SureStay Plus Hotel by Best Western Chicago Lombard Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Amenities
9.4
Staff & service
8.6
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was consistently described as great, excellent, fantastic, and very good with many choices. (133 reviews)
Parking was ample, safe, and well-lit, with convenient access for guests. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Lobby
Value
Bathroom
Furniture
Microwave
Reviews
10/10 Exceptional
Sep 5, 2025
Decent motel with decent price. Also decent breakfast is included.
Nitish
Nitish, 2-night trip
10/10 Exceptional
Aug 21, 2025
Would def stay again
Had a pleasant stay, place was very clean and fresh smelling, staff was wonderful and the breakfast was really good
Terry
Terry, 1-night trip
10/10 Exceptional
Sep 11, 2025
Clean room and staff was amazing
Michael
Michael, 1-night trip
10/10 Exceptional
Jul 20, 2025
Great place to stay
Eric
Eric, 1-night trip
10/10 Exceptional
Jul 29, 2025
Nice place with a great price on hotels.com
It is an awesome place to stay for a great price.
Michael
Michael, 2-night trip
10/10 Exceptional
Sep 9, 2025
Great Getaway Hotel
The hotel was very clean, well-kept with friendly, helpful staff. You can smell the "freshness" when you enter the hotel lobby and the room was very comfortable. I wish more hotels were like this.
Verified traveler
4-night trip
10/10 Exceptional
Aug 25, 2025
Great value, clean rooms, and an exceptional staff
We traveled with a group from our church to an event happening near the hotel. The hotel was clean, and the staff was super helpful and friendly. It was a great value and I would stay there again.
KATHY
KATHY, 2-night trip
10/10 Exceptional
Sep 10, 2025
Comfortable bed. Clean room. Friendly staff
Kevin
Kevin, 2-night trip
8/10 Very good
Aug 13, 2025
Ok stay!
I stay here every trip to Chicago. Its close enough to lots of food options and the beds are comfortable and clean.
Tammy
Tammy, 2-night trip
10/10 Exceptional
Aug 25, 2025
Quick trip
The room was good for the time I spent in it. Breakfast was pretty good and convenient. Room was clean and the location was exactly what I needed.
Marcus
Marcus, 2-night trip
8/10 Very good
Aug 13, 2025
Budget friendly
I have never had the breakfast but the beds are comfortable.
Tammy
Tammy, 2-night trip
10/10 Exceptional
Aug 7, 2025
Highly recommended.
Excellent hotel with a friendly staff, good breakfast, very clean rooms. This was my fifth or sixth stay there. Highly recommended.
Leonid
Leonid, 6-night trip
10/10 Exceptional
Aug 8, 2025
Great location Great price
Pillows were very firm & thick. Excellent breakfast. Adequate fitness room.
Verified traveler
1-night trip
10/10 Exceptional
Jul 24, 2025
Best hotel in the area.
This is our absolute favorite place to stay. Its quiet, clean, has friendly staff and the breakfast, which is complementary, is great. Lots of choices.
Diane
Diane, 3-night trip
10/10 Exceptional
Aug 7, 2025
Worth the price
I have stayed here before, never a bad word to say. Worth the price.
John
John, 2-night trip
10/10 Exceptional
Aug 2, 2025
The best
vehid
vehid, 5-night trip
10/10 Exceptional
Jul 28, 2025
home away from home
I have stayed here on and off for years. great service, clean, and safe.
Verified traveler
1-night trip
8/10 Very good
Jun 27, 2025
Good Value
The facility was clean and quiet during our stay and a good value for your money .
Thomas
Thomas, 2-night trip
10/10 Exceptional
Jul 15, 2025
Clean and safe
Frequently stay at this property, it is consistently clean and feels safe. Front desk is always courteous and friendly.
Verified traveler
2-night trip
8/10 Very good
Jun 16, 2025
it is always good here and relaxing
Robert
Robert, 2-night trip
10/10 Exceptional
Jun 16, 2025
Great location and good nightly rate. Very good free breakfast and wifi.
EDGARDO
EDGARDO, 1-night trip
10/10 Exceptional
May 31, 2025
Great place overall and very cozy
Shawn
Shawn, 2-night trip
10/10 Exceptional
Jul 17, 2025
Awesome hotel
Clean and polite staff
Michael
Michael, 2-night trip
8/10 Very good
Jul 1, 2025
Great breakfast and services.
Reception very clean and updated. The check-in was fast and welcoming. Great hotel