The hotel was very nice and the was so so comfortable. However, the pool was not working, the water pressure was low because the hotel was fully booked and only one elevator was working. So, when we were all checking out, it was a very long process to get downstairs with all of our luggage. Although, I must say that the staff that morning held it down with so professionalism, I did not see anyone upset with them. Mainly, because it was not their fault. They just happened to be the associates that were working that morning.