10/10 Exceptional
Great stay
Gabriela
Gabriela, 1-night trip
Hotel Serenna
Cuatro Ciénegas hotel with outdoor pool and restaurant
Choose dates to view prices
At Hotel-Ito, unwind in the outdoor pool or indulge in a cooked-to-order breakfast. Stay connected with free WiFi and enjoy perks like free self parking and a 24-hour front desk.
8.8
Excellent
Popular amenities
- Pool
- Free breakfast
- Free parking
- Free WiFi
- Restaurant
- Non-smoking
Main amenities (5)
- Daily housekeeping
- Restaurant
- Outdoor pool
- Room service
- Limited hour front desk
Feel at home (6)
- Daily housekeeping
- Cable TV service
- Free self parking
- Outdoor swimming pools
- Free toiletries
- Hair dryer
Room options
Showing 3 of 3 rooms
Classic Double Room, 1 King Bed
10.0Exceptional
1 review
- 1 bedroom
- Sleeps 2
- 1 King Bed
Quadruple Room, 2 Queen Beds
8.8Excellent
5 reviews
- Sleeps 4
- 2 Queen Beds
Suite
- 1 bedroom
- Sleeps 4
- 2 Queen Beds and 1 Double Sofa Bed
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About the neighborhood
Aldama #215, Cuatro Ciénegas, COAH, 27640
What's nearby
- Cuatrocienegas Central Plaza - 7 min walk - 0.6 km
- Carranza Museums - 7 min walk - 0.6 km
- San José Church - 9 min walk - 0.8 km
- Cuatrocienagas Biosphere Reserve - 3 min drive - 2.3 km
- Cuatro Cienegas de González Viewpoint - 3 min drive - 2.3 km
Getting around
- Monclova, Coahuila (LOV-Venustiano Carranza Intl.) - 62 min drive
Restaurants
- Restaurante La Casona - 9 min walk
- Cantina El 40 - 6 min walk
- La Esquina del Marisco - 5 min walk
- Arena Dulce - 9 min walk
- Restaurant El Doc - 8 min walk
About this property
Hotel Serenna
Hotel Serenna is a great choice for a stay in Cuatro Ciénegas. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.
At a glance
Hotel size
- 16 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 1:00 PM
Special check-in instructions
- The front desk is open daily from 7:00 AM - 11:00 PM
- Front desk staffed during limited hours
- If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free offsite parking within 16 ft
- Street parking available
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7:30 AM–11:30 AM
- Restaurant
- Private picnics
- Room service (limited hours)
What to do
- Ecotours nearby
- Hiking/biking trails nearby
Services
- Front desk (limited hours)
- Romance packages
Facilities
- An outdoor pool
Accessibility
- Upper floors accessible by stairs only
Room amenities
Be entertained
- Cable TV channels
Home comfort
- Heating
- Ceiling fan
- Iron/ironing board (on request)
Sleep well
- Bed sheets provided
What to enjoy
- Balcony or patio
Freshen up
- Shower only
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
Fees & policies
Refundable deposits
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa
Cashless transactions are available.
Also known as
Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas
Frequently asked questions
Is there a pool at Hotel Serenna?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Serenna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Serenna?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serenna?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 1:00 PM.
What is there to do at Hotel Serenna and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Hotel Serenna also has an outdoor pool.
Are there restaurants at or near Hotel Serenna?
Yes, there's an onsite restaurant.
Does Hotel Serenna have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Serenna like?
Hotel Serenna is a short 8-minute walk from Cuatrocienegas Central Plaza and 9 minutes' walk from San José Church.
Have a question?
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Hotel Serenna Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
10/10 Exceptional
Excelente
Monica
Monica, 2-night trip
6/10 Good
.
Maria de los Angeles
Maria de los Angeles, 2-night trip
6/10 Good
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
JAVIER
JAVIER, 2-night trip
10/10 Exceptional
Todo estuvo muy bien, muy a gusto y buenas instalaciones. La alberca muy limpia. Todos excelente.
Oscar
Oscar, 1-night trip
10/10 Exceptional
Excelente servicio!! La única sugerencia es q tengan venta de refrescos o agua al momento del almuerzo
Rosa Elia
Rosa Elia, 1-night trip
8/10 Very good
La habitación el único detalle que tuvo fue la chapa del baño ya estaba desgastada y no servía, en cuanto al servicio del personal muy bueno y amables muy oportuna la atención para solucionar el detalle de la chapa de la puerta.
rosaura
rosaura, 1-night trip
10/10 Exceptional
Exelente servicio y muy buenas instalaciones
Jose Luis
Jose Luis, 1-night trip
8/10 Very good
La habitación estaba limpia y el personal fue amable.
El área de desayuno tiene las sillas sucias y tuve que pedir varias veces que me llevaran alimentos que ya se habían terminando, no hay revisión constante en esta área. El agua de la alberca está helada.
Rosa María
Rosa María, 2-night trip
8/10 Very good
Muy agradecidos con las atenciones de Victor en nuestro tour.
Karen Anel
Karen Anel, 2-night trip
10/10 Exceptional
Las instalaciones excelentes
Axel
Axel, 1-night trip
10/10 Exceptional
La cama es muy comoda, el check in y check out muy rapido el lugar esta muy limpio nos gusto mucho el hotel
Marisela
Marisela, 1-night trip
8/10 Very good
El personal fue muy amable. Las instalaciones son muy buenas.
ERIC
ERIC, 1-night trip
10/10 Exceptional
La habitación estaba limpia, ordenada y el personal muy amable
GERARDO
GERARDO, 1-night trip
10/10 Exceptional
Auque el desayuno es tipo buffet, este fue limitado.
Israel Orestes
Israel Orestes, 1-night trip
10/10 Exceptional
Lugar muy agradable, excelente vista, excelente atención de todo el personal, desayuno sencillo pero con bien sazón
SERGIO
SERGIO, 1-night trip
8/10 Very good
Es un hotel sencillo, limpio y excelente para descansar. No se escucha nada de ruido. El desayuno está delicioso.
Maria de los Angeles
Maria de los Angeles, 1-night trip
6/10 Good
El hotel es pequeño, por lo mismo el estacionamiento es insuficiente, las anotaciones se encuentran al rededor de la alberca, hay un bar al lado de la alberca que no cierra a la hora indicada y sigue con la música (10pm hora que debería cerrar), de igual forma dejan estar a la gente pasada las 10pm en el área de la alberca haciendo ruido, por lo tanto es difícil descansar.
Las instalaciones bien, el único problema es no poder descansar bien
Agustin
Agustin, 1-night trip
10/10 Exceptional
Muy bien 👍
Antonio
Antonio, 3-night trip
10/10 Exceptional
Todo bien
Miriam Selene
Miriam Selene, 1-night trip
8/10 Very good
Buen desayuno
Marcela
Marcela, 1-night trip
6/10 Good
La limpieza deja mucho que desear, entrando a la habitación aparentemente todo muy limpio, pero las dos camas tenían las sábanas sucias, ni siquiera habían sacudido las camas, estaban llenas de brillitos, piedritas de colores y cabellos.
Un asco de sábanas!
El personal del hotel muy amable.
Verified traveler
1-night trip
8/10 Very good
Un lugar muy agradable y bonito, tranquilo su personal muy eficaz. Solo faltó agua caliente en la regadera pues aunque es caluroso es necesaria por la mañana.
Verified traveler
2-night trip
6/10 Good
No vi que sanitizaran las áreas
Verified traveler
2-night trip
10/10 Exceptional
Instalaciones excelentes!!! Relación calidad precio perfecta, el trato del personal como en casa, la verdad me hospedé en 3 hoteles diferentes y este me dejó impresionado, sin duda volvería
Verified traveler
1-night trip