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Hotel Hacienda Los Volcanes

3.5 star property
Villa Nueva hotel with restaurant and conference center

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Photo gallery for Hotel Hacienda Los Volcanes

Exterior
Deluxe Double Room, 2 Queen Beds, Garden View | In-room safe, individually decorated, individually furnished, desk
Lobby sitting area
Front of property
Pool
Near the historic Antigua Guatemala Cathedral, Hotel Hacienda Los Volcanes offers a taste of local culture with free breakfast and on-site international cuisine. Relax in the garden or explore nearby La Merced Church, all while staying connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 300 meeting rooms
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 1 King Bed, Mountain View

Deluxe Double Room, 1 King Bed, Mountain View | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed, Mountain View

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Queen Beds, Garden View

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

MUNDO HOSTAL

  • Free parking
  • Free WiFi
  • Laundry facilities
MUNDO HOSTAL
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About the neighborhood

Map
Car. de San Lucas a Barcenas Granja 37, Villa Nueva

What's nearby

  • Casa Santo Domingo Museum - 17 min drive - 11.1 km
  • Central Park - 19 min drive - 11.7 km
  • Antigua Guatemala Cathedral - 19 min drive - 11.8 km
  • Santa Catalina Arch - 19 min drive - 11.9 km
  • La Merced Church - 19 min drive - 12.0 km

Getting around

  • La Aurora Intl. Airport (GUA) - 55 min drive
  • Airport pick-up service

Restaurants

  • ‪Hacienda La Abuelita - ‬9 min drive
  • ‪Pollo Campero San Lucas Sacatepéquez - ‬7 min drive
  • ‪Los Cebollines San Lucas - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Café San Lucas - ‬8 min drive

About this property

Hotel Hacienda Los Volcanes

When visiting Villa Nueva, Hotel Hacienda Los Volcanes is a great choice to consider. For a bite to eat, guests can check out Hacienda Los Volcanes, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Playground

Working away

  • Business center
  • 300 meeting rooms
  • Conference center (2863 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Hacienda Los Volcanes - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day
  • Airport shuttle service for children up to age 12 costs USD 10

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

HOTEL HACIENDA LOS VOLCANES Hotel San Mateo Milpas Altas
HOTEL HACIENDA LOS VOLCANES Hotel
HOTEL HACIENDA LOS VOLCANES San Mateo Milpas Altas
Hacienda Los Volcanes
Hacienda Los Volcanes Nueva
Hotel Hacienda Los Volcanes Hotel
Hotel Hacienda Los Volcanes Villa Nueva
Hotel Hacienda Los Volcanes Hotel Villa Nueva

Frequently asked questions

Does Hotel Hacienda Los Volcanes offer free cancellation for a full refund?

Yes, Hotel Hacienda Los Volcanes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Hacienda Los Volcanes?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Hacienda Los Volcanes?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Hacienda Los Volcanes?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 10 per person.

What are the check-in and check-out times at Hotel Hacienda Los Volcanes?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM.

What is there to do at Hotel Hacienda Los Volcanes and nearby?

Hotel Hacienda Los Volcanes has a picnic area and a garden.

Are there restaurants at or near Hotel Hacienda Los Volcanes?

Yes, Hacienda Los Volcanes offers local and international cuisine.

Does Hotel Hacienda Los Volcanes have any outdoor private spaces?

Yes, every room features a yard.

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Hotel Hacienda Los Volcanes Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful gem of a place in the country. Comfy beds, animals for the kids to look at, and delicious food at the restaurant. Will be returning when we are in the area again!
Renee, 1-night trip

6/10 Good

It was okay.
Hannah, 1-night trip

2/10 Poor

The place is nice, but the service and the restaurant is so bad. I got Check in it was supposed to be at three not at 4 PM The customer service of the Manager itself. It was really bad. He promised a bottle of wine for the inconvenience and he gave me his two glasses by the way I didn’t accept it.
carlos, 2-night trip

10/10 Exceptional

Best place
Rolando, 2-night trip

10/10 Exceptional

Angela, 1-night trip

10/10 Exceptional

Ronald, 2-night trip

6/10 Good

Mala experiencia

Al final muy mal porque Al hacer check out nos salieron con que había una sábana manchada y que había que pagar el equivalente a US 45, y como no hacen la revisión en el momento, era su palabra contra la nuestra y si no pagábamos no nos dejaban salir , al final mejor pagamos lo que consideramos una extorsion
Odilia, 1-night trip

6/10 Good

Stephen, 1-night trip

8/10 Very good

Muy bonito lugar, la comida muy rica, pero no me gustó que solo ponen 2 toallas por habitacion y un rollo de papel en el baño
Priscila, 1-night trip

2/10 Poor

Lamentablemente me notificaron que mi reserva no la podría honrar porque hubo otro pasajero Y aparte la aplicación de hoteles.com no me permitió comunicarme con el hotel
OSCAR LEONEL, 1-night trip

10/10 Exceptional

Emely, 3-night trip

10/10 Exceptional

nills, 3-night trip

10/10 Exceptional

Great place!!! Peacefull clean secured and good breakfast!!!
nills, 1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

The place was awesome. Good service. The weather was nice and the room with the terrace just simply stole my heart.
1-night trip