See all properties

Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with indoor pool, near University of Tennessee

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Exterior
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful
In downtown Knoxville, Crowne Plaza Knoxville Downtown University offers a blend of comfort and convenience. Enjoy the on-site Mahogany's Restaurant for breakfast, lunch, or dinner. Stay active with access to the 24-hour gym or take a refreshing dip in the indoor pool.

Popular amenities

  • 24/7 front desk
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is $153
includes taxes & fees
$129 per night
May 25 - May 26

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • 300.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • 300.00 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • City view
  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • City view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace

Hyatt Place Knoxville Downtown

  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,008 reviews
The price is $188
includes taxes & fees
$159 per night
May 4 - May 5
Hyatt Place Knoxville Downtown
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 3 min walk - 0.3 km
  • Tennessee Theatre - 6 min walk - 0.6 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 15 min walk - 1.3 km
  • Neyland Stadium - 2 min drive - 2.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬2 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Crowne Plaza Knoxville Downtown University by IHG offers a great location, putting you within a 15-minute walk of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at Mahogany's Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, up to 50 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite self parking (USD 15 per day; includes in/out privileges)
    • Covered onsite valet parking (USD 30.00 per night; includes in/out privileges)
    • Wheelchair-accessible van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Conference space (15670 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Mahogany's Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.21 for adults and USD 10.11 for children

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 43.70 per accommodation (may vary based on length of stay)

Parking

  • Self parking costs USD 15 per day with in/out privileges
  • Covered valet parking costs USD 30.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Knoxville Downtown University by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Crowne Plaza Knoxville Downtown University by IHG?

Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 43.70 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Knoxville Downtown University by IHG?

Yes. Self parking costs USD 15 per day. Valet parking costs USD 30.00 per night.

What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Knoxville Downtown University by IHG and nearby?

Crowne Plaza Knoxville Downtown University by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an onsite restaurant, Mahogany's Restaurant.

What's the area around Crowne Plaza Knoxville Downtown University by IHG like?

Crowne Plaza Knoxville Downtown University by IHG is in Downtown Knoxville, a short 15-minute walk from University of Tennessee and 8 minutes' walk from Knoxville Convention Center. Travelers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Parking
Bed
Bar
Breakfast
Food
Shower

What guests liked

  • The gym facilities were well-equipped and considered one of the best. (6 reviews)
  • The property offers convenient access to a variety of high-quality dining options nearby. (8 reviews)
  • Breakfast was excellent, with great service and delicious food, and some guests even praised the breakfast buffet. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Comfy and clean and perfectly located for our family of 4.
1-night trip

10/10 Exceptional

Outstanding Stay!

Everything about my recent stay at the Crown Plaza in downtown Knoxville was excellent! The lobby of the hotel is beautiful and checking in was simple. The room was spotless and offered a beautiful view of the city. Parking was convenient. The stay was perfect!
Mark, 2-night trip

10/10 Exceptional

Crowne Plaza

The perfect location for the Big Ears Festival. Comfortable, central, friendly, well equipped facility.
4-night trip

10/10 Exceptional

Great place!
Marjorie, 1-night trip

10/10 Exceptional

Perfect stay

Great stay at a great hotel
Natasha, 1-night trip

10/10 Exceptional

Clean & convenient

Enjoyed our stay, close to downtown & old town, clean & comfortable.
1-night trip

10/10 Exceptional

Excellent hotel
Harold, 1-night trip

10/10 Exceptional

Phenomenal Place

Everything was phenomenal
Mathew, 1-night trip

10/10 Exceptional

Super clean room!! Excellent service!!!

The room was very clean and that was important for myself and the kids we’ve done these mini staycations in a lot of different places in Knoxville. The pools were always nice, but the rooms were disgusting, but that was not the case at the Crown Plaza beautiful lobby clean hotel will be back.
Stunning lobby
Large clean warm pool
M level
Teresa, 1-night trip

10/10 Exceptional

Great location to stay when visiting our student at UTK. Great dining options, comfortable hotel
Jonathan, 2-night trip

10/10 Exceptional

Great Hotel!!!
Cameron, 4-night trip

4/10 Fair

I had to pay $15 for parking and I almost tore my van up in the small parking garage it’s very tight.
1-night trip

10/10 Exceptional

Highly recommend this property. It was very clean, the rooms were spacious and great walkability to everything. The staff was great and we will definitely book here again every time we go to Knoxville!
Stephanina, 2-night trip

10/10 Exceptional

Hotel cleanliness was great, but sheets, toilet paper & shampoo/conditioner were sub-par
Diana, 1-night trip

10/10 Exceptional

Comfortable rooms and friendly staff.
Connie, 2-night trip

10/10 Exceptional

Great Place!

Amazing hotel and very pretty.
Whitney, 1-night trip

10/10 Exceptional

The staff was amazing!! The property was clean and beautiful! If I’m ever in Knoxville I will definitely stay there again!!
Nicole, 2-night trip

8/10 Very good

Great stay

This was a great place to stay! Parking garage was easily accessible. Pool could have been warmer.
TRACY, 2-night trip

10/10 Exceptional

Great location for downtown Knoxville
Brian Douglas, 1-night trip

8/10 Very good

Nice property conveniently downtown with food and shopping a short walk away.
Arthur, 1-night trip

8/10 Very good

The downtown location has always been a draw for us.
John, 1-night trip

10/10 Exceptional

This place is beautiful. Friendly staff, adequate amenities, in-house restaurant/bar, gift store. Wonderful experience!
Cindy, 1-night trip

6/10 Good

There was staff and others talking and slamming doors outside of our room from 6:30-10am. The blackout curtains didn't close flesh with the wall so also no darkness. So much for sleeping in on our one night 😔 The location was nice for walking. For being the Crowne Plaza, I thought it would be a top notch stay but I was a bit disappointed.
Stacey, 1-night trip

10/10 Exceptional

We loved this hotel. Staff were very accommodating. The beds and pillows were amazingly! But the BEST part was the absolutely amazingly gym! One of thr best, well equipped facilities we've stayed at! We'll definitely be back.
Erin, 1-night trip

10/10 Exceptional

Nice place
Luis Adolfo, 1-night trip