See all properties

Swissotel - Chicago

4.5 star property
Luxury hotel with 2 bars/lounges, near Michigan Avenue

Choose dates to view prices

Photo gallery for Swissotel - Chicago

Reception
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Meeting facility
Located near Michigan Avenue, Swissotel - Chicago offers a serene escape with a garden and fireplace in the lobby. Treat yourself to spa treatments or dine at The Palm, which serves up delicious breakfast, lunch, and dinner. With dry cleaning services and bike rentals available for your convenience.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Connecting rooms available
  • Non-smoking
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
$214 nightly
The total price is $251
Sep 21 - Sep 22
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 29 of 29 rooms

View all photos for Premier Room, 1 King Bed, City View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 419 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

Lifestyle Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Corner Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premier Corner Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Lake View (Lake View)

Classic Room, 1 King Bed, Lake View (Lake View) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lake View (Lake View)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, River View

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Classic 2 Double Beds Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - king
  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(118 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Lake View Room 1 King Bed Accessible

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Lake view
  • Sleeps 2
  • 2 Double Beds

River View Room 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Wheelchair Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Wheelchair Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

InterContinental Chicago Magnificent Mile by IHG

  • Pool
  • Spa
  • Pet friendly
  • Parking available
9.0 out of 10, Wonderful, 2,358 reviews
$291 nightly
The price is $336
Sep 21 - Sep 22
Total with taxes and fees
InterContinental Chicago Magnificent Mile by IHG
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 5 min walk - 0.5 km
  • Grant Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 7 min walk - 0.6 km
  • Navy Pier - 20 min walk - 1.6 km

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive
  • Chicago, IL (PWK-Chicago Executive) - 51 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 17 min walk
  • Chicago Museum Campus-11th Street Station - 26 min walk
  • Randolph-Wabash Station - 10 min walk
  • State Station - 10 min walk
  • Lake Station - 12 min walk

Restaurants

  • ‪Swissôtel - ‬2 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk
  • ‪Tre Dita - ‬4 min walk

About this property

Swissotel - Chicago

Swissotel - Chicago offers a great location, putting you within just a 10-minute walk of Michigan Avenue and Millennium Park. You can indulge in deep-tissue massages, facials, or mani/pedis, and The Palm serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers. The property is just a short walk to public transportation: Randolph-Wabash Station is 10 minutes and State Station is 10 minutes.

At a glance

DONE

Hotel size

    • 661 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 87.00 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 8:00 AM–noon on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

Dining

The Palm - This restaurant serves breakfast, lunch, and dinner.
Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 35.00 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250.00 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 87.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 60601, 60601, Hotel License

Also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Does Swissotel - Chicago offer free cancellation for a full refund?

Yes, Swissotel - Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Swissotel - Chicago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Swissotel - Chicago?

Yes. Valet parking costs USD 87.00 per night.

What are the check-in and check-out times at Swissotel - Chicago?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Swissotel - Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (15-min walk) is nearby.

What is there to do at Swissotel - Chicago and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy amenities like 2 bars, a 24-hour fitness center, and spa services. Swissotel - Chicago also has a garden.

Are there restaurants at or near Swissotel - Chicago?

Yes, there's an onsite restaurant, The Palm.

What's the area around Swissotel - Chicago like?

Swissotel - Chicago is located by the river in Downtown Chicago, a short 9-minute walk from Millennium Station and 6 minutes' walk from Michigan Avenue. The local area is walkable and popular for its beaches.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Swissotel - Chicago Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

Popular mentions

Room
Service staff
View
Location
Parking
River
Cities
Bed
Restaurant
Food

Reviews

10/10 Exceptional

Chris Brown concert

Great stay love the location and the hotel itself Everyone is very nice
Courtney, 1-night trip

10/10 Exceptional

Room was great and so was all the staff we encountered.
Melissa, 2-night trip

10/10 Exceptional

Best option, fair price

The hotel is very well located, modern, and clean. Our room featured a comfortable king bed with plenty of space. The bathroom was spotless, and there are many dining options nearby.
hotel view
my room view
rosatil, 3-night trip

10/10 Exceptional

Our stay was amazing. The hotel was comfortable and clean and the views were just breathtaking!
Kathy, 2-night trip

10/10 Exceptional

Family get away

Great place. It’s in the middle of it all!
michele, 2-night trip

10/10 Exceptional

Amazing stay and amazing staff.
George, 1-night trip

10/10 Exceptional

Everyone was great kind and nice. There were no issues at all. The view was amazing.
Chantale, 1-night trip

10/10 Exceptional

Great stay

Friendly and helpful staff. Rooms were big and clean with amazing views!
1-night trip

10/10 Exceptional

We came to enjoy a weekend in Chicago. Swiss hotel was exceptional. Located near Michigan Ave and Art Museum. The room was extremely nice with a great view of Lake Michigan.
Leslie, 2-night trip

10/10 Exceptional

We love Swissotel. Our room was spacious with a great view. Only complaint was the AC couldn’t get the room cool enough to sleep comfortably. This is our favorite hotel in the city.
Isabel, 1-night trip

10/10 Exceptional

Fancy hotel great views.

Fancy hotel. Great views. No bedbugs. :)
Nathan, 1-night trip

10/10 Exceptional

Best location for the price

Ask for the lake view, it's awesome! The room is spacious, well appointed, comfortable bed and really clean.
View from our room
Terri L, 2-night trip

10/10 Exceptional

All around great service and beautiful hotel
glenda, 1-night trip

10/10 Exceptional

Great location
Juan, 1-night trip

10/10 Exceptional

Nice and great location

Very nice hotel. Hard to get to not being from Chicago but still nice hotel. Also location close the Navy Pier and festivities on the lower wacker drive.
Patricia, 1-night trip

10/10 Exceptional

highly recommend!

The staff was friendly and accommodating, even allowed us to check in a little early since we arrived in the morning. 2 👍👍's up!
Craig, 3-night trip

10/10 Exceptional

Wonderful room, great hospitality
Karen, 2-night trip

10/10 Exceptional

Clean, comfortable and a great central location!

This hotel was great! Extremely clean; rooms were very quiet and even with the city view we had a view of the lake; central location; helpful staff; Amuse is a great little restaurant/bar in the lobby; right across the street from the stairs down to the river walk; close to Navy Pier and can walk to shopping on Michigan Ave. Perfect for our long weekend stay.
Janine, 4-night trip

8/10 Very good

Our check in experience was wonderful. Paige Kelly was so sweet and kind. Very helpful. The view in our room was nice. The double beds not very comfortable but overall we liked the room
Lindsay, 1-night trip

10/10 Exceptional

Wonderful experience

It was the most luxurious stay i ever had everyone was great
tony, 1-night trip

10/10 Exceptional

Brilliant

Lovely hotel, lovely room. Great gym. Top marks
john, 1-night trip

10/10 Exceptional

Loved staying here

Loved the hotel. Great location and easy access to the river walk. Unique building with great views. Will definitely return.
Casey and Annette, 1-night trip

10/10 Exceptional

Exceptionally friendly service Excellent breakfast great gym.
4-night trip

10/10 Exceptional

Really enjoyed this stay

Very pleasant and helpful staff. Good offerings for a quick coffee and breakfast as well as a nice bar. Very convenient location to all the sights. We had a very comfortable and well appointed room with a good view of Navy Pier.
Melanie, 3-night trip

10/10 Exceptional

Great place 10/10 recommend
Patrick, 1-night trip