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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel with outdoor pool, near Hanes Mall

Choose dates to view prices

Photo gallery for Best Western Plus Hanes Mall Hotel

Experience the Best Western PLUS hotel's sleek entrance, set amidst a beautifully landscaped garden.
Relax in this stylish room with a comfortable bed, flat-screen TV, and kitchenette.
Relax by the pool surrounded by lounge chairs and a lifeguard stand for a safe and comfortable experience.
Relax in the hotel lobby with a choice of seating areas, a flat-screen TV, and a fireplace.
Modern office space with a reception desk, computer workstations, and comfortable seating.
Close to Hanes Mall, Best Western Plus Hanes Mall Hotel offers the perfect blend of comfort and convenience. Enjoy a full breakfast, take advantage of laundry facilities and an outdoor pool or get work done at the 24-hour business center. With free in-room WiFi, a gym for fitness enthusiasts and helpful staff who have received top marks from guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Pool
  • Connecting rooms available
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Convenience store
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
$73 nightly
The total price is $83
Aug 3 - Aug 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Comfort Suites Hanes Mall

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
The price is $107
$95 nightly
$107 total
Total includes taxes and fees
Jul 31 - Aug 1
Comfort Suites Hanes Mall
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About the neighborhood

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 3 min walk - 0.3 km
  • Novant Health Forsyth Medical Center - 9 min walk - 0.8 km
  • Wake Forest University Baptist Medical Center - 4 min drive - 4.7 km
  • Benton Convention Center - 7 min drive - 7.1 km
  • Wake Forest University - 11 min drive - 9.3 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive
  • High Point Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Best Western Plus Hanes Mall Hotel

When you stay at Best Western Plus Hanes Mall Hotel, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Is there a pool at Best Western Plus Hanes Mall Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Hanes Mall Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Hanes Mall Hotel?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Best Western Plus Hanes Mall Hotel and nearby?

Best Western Plus Hanes Mall Hotel has an outdoor pool and a fitness center.

What's the area around Best Western Plus Hanes Mall Hotel like?

Best Western Plus Hanes Mall Hotel is a short 3-minute walk from Hanes Mall and 12 minutes' walk from Novant Health Forsyth Medical Center.

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Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Location
Shower
Parking
Vat
Food

Reviews

10/10 Exceptional

The staff was very friendly, room was clean and actually cleaned with new sheets and towels daily which was a nice touch! Bed was comfortable. Location was great!
Cristina, 3-night trip

8/10 Very good

Good Stay

Our stay here was very nice! Clean and comfortable. Close to a lot of things. Just wish the pool would have been open (closed for cleaning…front desk said it was a weird color). And it smelled like there was a Chinese restaurant on the 5th floor (not complaining…just very strong smell).
Jennifer, 1-night trip

8/10 Very good

Clean hotel with very friendly staff!
Deborah, 2-night trip

10/10 Exceptional

Nice place to stay during my travels, breakfast was nice
Kenny, 1-night trip

10/10 Exceptional

Great stay
marco, 2-night trip

10/10 Exceptional

good as alway
Nancy, 2-night trip

8/10 Very good

Pros & Cons

- courteous & efficient clerk at check-in. - free breakfast buffet was very good. - outdated & scratched furniture in bedroom. - bathtub was not clean. I checked in after 11 pm, so I skipped using bathtub.
Elaine, 1-night trip

10/10 Exceptional

Rick at the front desk is the best.
Phil, 6-night trip

8/10 Very good

Beds very comfortable. Good location.
Bonnie, 4-night trip

10/10 Exceptional

Always nice, clean and calm when I come here. Great staff as well.
Kenny, 2-night trip

10/10 Exceptional

It was very clean and nice! I would definitely stay again.
Timothy, 1-night trip

10/10 Exceptional

Great for Business Travelers!

I've stayed at this hotel twice and was impressed by the level of upkeep, customer service and overall amenities for the price point. The breakfast is great and kept well stocked throughout the morning. The front desk staff is kind and very helpful and both day and night shifts remembered me from my first stay. The rooms are spacious and well appointed. This may be my go-to hotel for my monthly business trips to Winston Salem!
Shanyn, 3-night trip

6/10 Good

Will find another hotel.

We chose this hotel because it has a pool and we had some time when off work to relax at the pool, well the one day we had the pool was closed due to adding chemicals (totally understand the pool needs to be cleaned), but they never took the sign off when it was open. We finally when down and asked a second time and the desk clerk said it's open, just didnt take the sign off..... Bathrooms could have been cleaner, ran out of TP, put sign out to make up the room and at the very least bring tp, they didnt. The rooms are very dated and bed was very firm.
Meaghan, 4-night trip

10/10 Exceptional

Great location
John, 5-night trip

8/10 Very good

Was clean and comfortable, a little dated but would stay again.
Leslie, 1-night trip

2/10 Poor

Horrible experience

This was a horrible experience. The plumbing is not in the best condition; water is very slow draining. The pool was disgusting, we couldn’t swim in it because it was so dirty. But the icing in the cake? Roaches! Found one in my personal items and then more crawling on the wall. They did allow me to check out early but, I would NOT stay here again.
3-night trip

8/10 Very good

Will be getting a room here again. Would recommend to a friend.
Caleb, 1-night trip

10/10 Exceptional

It's a good place to stay and the staff is friendly and helpful with the food. I have been staying there for about three years doing the Christmas and New Year's like clockwork.
John, 7-night trip

10/10 Exceptional

Great place
Jelyn, 1-night trip

8/10 Very good

Met our needs for a one night stay.
Shana D, 1-night trip

10/10 Exceptional

Friendly staff / good breakfast
Elven, 1-night trip

10/10 Exceptional

Breakfast was one of the best i ever had at a hotel
Michael, 1-night trip

10/10 Exceptional

Great staff/great breakfast
Elven, 1-night trip

4/10 Fair

Needs to be upgraded

The bath tub didn’t drain. The sink facet was broke. We found an old shoe in our room. There were roachs crawling in room and bathroom. We had a big hole in our wall. Room would only stay cool on like 63 degrees
Danielle, 2-night trip

8/10 Very good

Not bad. Beds were very comfy
Vanessa, 1-night trip