Portola Hotel & Spa at Monterey Bay

4.0 star property
Adventure resort with full-service spa, connected to the convention center, near Monterey Bay

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Photo gallery for Portola Hotel & Spa at Monterey Bay

2 bars/lounges
Creator video
Terrace/patio
2 restaurants, breakfast served
2 restaurants, breakfast served
Located on the shores of Monterey Bay, Portola Hotel & Spa at Monterey Bay offers an inviting retreat. Treat yourself to a rejuvenating massage at the onsite spa, take a leisurely bike ride along Cannery Row or Fisherman's Wharf, and unwind by the outdoor pool with sun loungers. With two restaurants serving breakfast and dinner, shopping on site and in-room WiFi for staying connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Valet parking
  • Self parking
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$272 nightly
The total price is $321
Aug 6 - Aug 7
Total includes taxes and fees

Why we love this property

Spa and bay retreat
Couples enjoy luxurious treatments at the bay-view spa. Massages and a fitness room elevate this resort's peaceful atmosphere.
Dining and drinks
Culinary adventures await at 2 restaurants and 2 bars. This resort adds a morning bonus with delicious cooked-to-order breakfast options.
Cozy sleep experience
Wrapped in soft bathrobes, guests relax on pillowtop mattresses with hypo-allergenic, premium bedding at this resort.

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 2 Queen Beds, Accessible (Portola)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Portola)

9.2 out of 10
Wonderful
(121 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(209 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Partial Harbor View)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Partial Harbor View)

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Harbor View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk - 0.0 km
  • Fisherman's Wharf - 3 min walk - 0.3 km
  • Cannery Row - 14 min walk - 1.3 km
  • Monterey Bay Aquarium - 3 min drive - 2.5 km
  • Lovers Point - 5 min drive - 4.0 km

Getting around

  • Monterey Peninsula Airport (MRY) - 13 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 37 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 40 min drive
  • Salinas Station - 25 min drive
  • Monterey Station - 26 min walk

Restaurants

  • ‪Rockfish Harbor Grill - ‬5 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay puts you in a great location, within a 15-minute walk of Fisherman's Wharf and Cannery Row. Guests can be pampered with massages at the spa, and Jacks Monterey, one of 2 restaurants, serves breakfast and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a fitness center. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 379 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured onsite self parking (USD 29.04 per night; includes in/out privileges)
    • Secured onsite valet parking (USD 37.17 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

Jacks Monterey - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Peter B's Brewpub - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to June 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Children & extra beds

  • Rollaway beds are available for USD 58.18 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 58.18 per night
  • Pets are allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay)

Parking

  • Secured self parking costs USD 29.04 per night with in/out privileges
  • Secured valet parking costs USD 37.17 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

Also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay offer free cancellation for a full refund?

Yes, Portola Hotel & Spa at Monterey Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Portola Hotel & Spa at Monterey Bay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Portola Hotel & Spa at Monterey Bay?

Yes, pets are welcome. There's a charge of USD 58.18 per accommodation, per night, and there's also a deposit of USD 58.18 per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Portola Hotel & Spa at Monterey Bay?

Yes. Self parking costs USD 29.04 per night. Valet parking costs USD 37.17 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Portola Hotel & Spa at Monterey Bay and nearby?

Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Portola Hotel & Spa at Monterey Bay also has 2 bars and a fitness center, as well as spa services.

Are there restaurants at or near Portola Hotel & Spa at Monterey Bay?

Yes, there are 2 onsite restaurants. One of the dining venues will be unavailable from February 10 2025 to June 30 2025 (dates subject to change).

What's the area around Portola Hotel & Spa at Monterey Bay like?

Portola Hotel & Spa at Monterey Bay is in Downtown Monterey, a short 17-minute walk from Monterey Bay and 4 minutes' walk from Fisherman's Wharf. The local area is walkable and popular for its beaches.

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Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Piers
Lobby
Parking
Bed
View
Food

What guests liked

  • The property offers convenient on-site dining and is surrounded by a diverse array of eateries within walking distance. (52 reviews)
  • The spa offered a variety of treatments, including massages and facials, and was a highlight of the stay. (33 reviews)
  • The hot tub was a delightful and relaxing experience, with many guests enjoying it every night. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good central location, great on site bar and restaurant.
William, 2-night trip

8/10 Very good

Clean and beautiful hotel

Beautiful & clean hotel. Great location, close to the wharf where there are shops, restaurants and lots to do. Our family enjoyed our stay here.
Stevie, 1-night trip

8/10 Very good

Beautiful hotel and excellent location

It was a very nice hotel, very clean and everyone very nice and helpful, but I felt it a little expensive for the kind of room.
Elizabeth, 1-night trip

10/10 Exceptional

Family vacation

Very nice hotel very nice and profesional staff Very central Great location
Dianelys, 2-night trip

10/10 Exceptional

Comfortable, clean, great location, walkable to all the sites we wanted to see.
Geri, 2-night trip

10/10 Exceptional

Great stay. Everything was great for us.
Melissa, 2-night trip

10/10 Exceptional

Great one night stay in this large, airy, very clean hotel with lovely decor and excellent restaurant Would have stayed longer if we had more time
Cristina, 1-night trip

10/10 Exceptional

Lovely room with super comfortable beds. Easy walk to Fishermans wharf if you want to go whale watching which highly recommend.
Joanne, 1-night trip

10/10 Exceptional

Beautiful hotel! Very family friendly and in walking distance to so much! Would definitely recommend!
Jackie, 2-night trip

10/10 Exceptional

Excellent

Hotel was clean, comfortable. Great staff. Close to the wharf with shops and dining. Would definitely stay here again.
Donna, 2-night trip

10/10 Exceptional

Beautiful, spacious comfortable hotel! Wonderful location. Central to everything: aquarium, wharf, dining. Can't wait to come back!
Linda, 2-night trip

10/10 Exceptional

Very calm and enjoyed so much at staying
Hyo J, 1-night trip

10/10 Exceptional

Throughly enjoyed our stay again. Great location for the rock and rod event. Good food and nice and comfortable bar. Definitely be back next year
Nathan, 2-night trip

10/10 Exceptional

Nice place

Nice place! Restaurant/Bar was excellent. Definitely will be visiting this again
David, 1-night trip

10/10 Exceptional

Amazing the people are very friendly and it's also pet friendly. Just unable to leave pet's in room to go site seeing and do some shopping. It's near a busy street with lots of shopping and eating places.
Veronica, 2-night trip

10/10 Exceptional

Great location and hotel. Highly recommend and will return.
Derek, 1-night trip

10/10 Exceptional

Grrat experience and stay. I would definitely stay here any time im in Monterey.
Melissa, 3-night trip

10/10 Exceptional

Beautiful hotel and convenient location

Great location, easily accessible to downtown Monterey and short driving distance to Pacific Grove and Carmel. Lots of amazing restaurants within walking distance as well as wine tasting rooms. The hotel lounge is massive and has a restaurant that’s open throughout the day. Rooms are clean and spacious. Hotel staff was friendly and accommodating.
Katherine, 1-night trip

10/10 Exceptional

Portola Hotel and Spa is one of our favorite places to stay when visiting Monterey. We continue to find the service, ambience and rooms of the highest quality. The location is excellent, close to Fisherman's wharf, downtown shops and restaurants and a quaint historical district.
Cherilyn, 4-night trip

10/10 Exceptional

Excellent service and clean. Coming back with just the wife for our anniversary
Christopher, 1-night trip

10/10 Exceptional

Beautiful hotel, great location, clean rooms and friendly staff. I would stay here again!
Melissa, 3-night trip

10/10 Exceptional

Great property and good service. Would definitely stay again.
harichandan, 2-night trip

10/10 Exceptional

Perfect getaway

The hotel is centrally located, steps away from fisherman's wharf. Your can walk to the cannery row, aquarium or take the free trolley. Trolley stop is steps away from hotel, and it goes by every 10-15 minutes with various stops on their route. Make sure to stop by Carmel Bakery in the hotel and get their giant pretzel before they sell out.
Sandra, 2-night trip

10/10 Exceptional

Loved the resort! Perfect for kids.
Danielle, 3-night trip

10/10 Exceptional

This is a very good hotel, details are great.
Xuan, 1-night trip