Hard Rock Hotel Los Cabos All Inclusive

Luxury beachfront hotel with spa, near Diamante Golf Courses

Choose dates to view prices

Sun, Apr 19
Mon, Apr 20
April 2026
5
May 2026
Nestled near Solmar Beach, Hard Rock Hotel Los Cabos All Inclusive offers a luxurious retreat with a swim-up bar and 8 on-site restaurants. Relax at ROCK SPA, take advantage of free in-room WiFi or explore shopping options on site. The helpful staff has made lasting impressions on previous guests.
VIP Access
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Health club
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • 24-hour room service

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
$388 nightly
$477 total
Apr 21 - Apr 22
Total with taxes and fees

Why we love this property

Sandy beach getaway
This hotel offers a getaway on a sandy beach. Located right on the shoreline, guests experience the perfect coastal escape.
Relaxation haven
The full-service spa offers daily treatments, from facials to hot stone massages. Guests can enjoy the steam room, health club, and fitness room.
Luxury sleep awaits
Slip into provided bathrobes after a peaceful slumber on premium Egyptian cotton sheets. Blackout drapes ensure perfect rest at this luxury hotel.

Room options

Showing 51 of 51 rooms
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean View Two Bedroom

  • Sleeps 7
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Family Two Bedrooms

  • Sleeps 7
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior King Suite

  • Sleeps 3
Property grounds
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Room Luxury with Sea View

  • 516 sq ft
  • Sleeps 3
Balcony view
Room amenity
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, Ocean View (Rock Royalty, King)

Exceptional
  • Ocean view
  • 516 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
Balcony view
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Oceanfront (Rock, Swim-up, Personal Assistant)

  • Ocean view
  • 1240 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
Bathroom shower
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Terrace, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 1240 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
Balcony view
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Oceanfront (Rock, Personal Assistant)

  • 1240 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
Balcony view
Flat-screen TV
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite (King)

Very good
  • Garden view
  • 814 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
Balcony view
View from room
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, Partial Ocean View (King)

Very good
  • Partial ocean view
  • 516 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
Bathroom shower
View from room
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Swim-up King)

Exceptional
  • Garden view
  • 516 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
Balcony view
Garden view
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds, Partial Ocean View

Good
  • Partial ocean view
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds
Bathroom shower
Flat-screen TV
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 1240 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
Garden view
View from room
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room, 2 Bedrooms (Deluxe)

Wonderful
  • Garden view
  • 1044 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed
Balcony view
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Terrace, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 1762 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed
Garden view
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Oceanfront (Rock, Swim-up, Personal Assistant)

  • Ocean view
  • 1762 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed
Balcony view
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

  • 1762 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 King Bed
Bathroom shower
Garden view
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds (Gold)

Excellent
  • Garden view
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds
Balcony view
Flat-screen TV
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 1762 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 King Bed
Balcony view
Garden view
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Ocean View (Rock Royalty)

Exceptional
  • Ocean view
  • 517 sq ft
  • Sleeps 3
  • 2 Queen Beds
Bathroom shower
View from room
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed with Sofa bed (Gold)

Very good
  • Garden view
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Bathroom amenities | Free toiletries, hair dryer, bathrobes, slippers
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Room Deluxe with Garden View

  • 516 sq ft
  • Sleeps 4
Bathroom amenities | Free toiletries, hair dryer, bathrobes, slippers
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Room Deluxe with Garden View

  • 516 sq ft
  • Sleeps 4
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Partial Ocean View King

  • Sleeps 3
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Free toiletries, hair dryer, bathrobes, slippers

Deluxe Partial Ocean ViewTwo Queen Beds

  • Sleeps 3
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Royalty Ocean View King

  • Sleeps 3
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Royalty Ocean View Two Queen Beds

  • Sleeps 3
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Swim Up Ocean Front Two Bedroom With Personal Assistant

  • Sleeps 7
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front Two Bedroom

  • Sleeps 7

Platinum Deluxe Room With Swim Up

  • Sleeps 3

Deluxe Platinum Room

  • Sleeps 2
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Rooftop Terrace Ocean View Two Bedroom

  • Sleeps 7
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Gold Two Queen Beds

  • Sleeps 3
Spa | Steam room, body treatments, hot stone massages, deep-tissue massages
Flat-screen TV
Pool | 5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Spa | Steam room, body treatments, hot stone massages, deep-tissue massages

Rock Suite Swim-up Ocean Front One Bedroom

  • Sleeps 3

Rock Suite Ocean View One Bedroom

  • Sleeps 3
Flat-screen TV
Egyptian cotton sheets, premium bedding, down comforters, minibar
Flat-screen TV
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front One Bedroom

  • Sleeps 3
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Swim-up King

  • Sleeps 4
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Free toiletries, hair dryer, bathrobes, slippers

Rock Suite Ocean Front One Bedroom With Personal Assistant

  • Sleeps 4
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean View One Bedroom With Personal Assistant

  • Sleeps 4
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Swim-up Ocean Front One Bedroom With Personal Assistant

  • Sleeps 4
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Gold King Room

  • Sleeps 3
Bathroom amenities | Free toiletries, hair dryer, bathrobes, slippers
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Room Deluxe

  • 516 sq ft
  • Sleeps 4
Property grounds
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Room Deluxe with Sea View

  • 516 sq ft
  • Sleeps 3
Food and drink
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room -7 guests- Deluxe

  • 1033 sq ft
  • Sleeps 7
View from property
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Property grounds

Suite Deluxe with Sea View

  • 1237 sq ft
  • Sleeps 4
View from property
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Dining

Suite Deluxe

  • 1754 sq ft
  • Sleeps 7
View from property
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom amenities | Free toiletries, hair dryer, bathrobes, slippers
Dining

Suite Deluxe

  • 1237 sq ft
  • Sleeps 4
View from property
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Dining

Suite Deluxe

  • 1754 sq ft
  • Sleeps 7
Pool | 5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, minibar
Living area | Flat-screen TV
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Suite Deluxe with Sea View

  • 1237 sq ft
  • Sleeps 4
Pool | 5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Living area | Flat-screen TV

Suite Deluxe

  • 1754 sq ft
  • Sleeps 7
View from property
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom amenities | Free toiletries, hair dryer, bathrobes, slippers
Pool | 5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers

Suite Deluxe with Sea View

  • 1237 sq ft
  • Sleeps 4

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About the neighborhood

Map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473

What's nearby

  • El Cardonal Golf Course - 4 min drive - 2.0 km
  • Diamante Golf Courses - 7 min drive - 3.5 km
  • Eldorado Golf Club - 13 min drive - 5.8 km
  • Desert Park Natural Reserve - 13 min drive - 5.8 km
  • Quivira Golf Club - 16 min drive - 6.9 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 51 min drive

Restaurants

  • ‪Zen - ‬2 min walk
  • ‪Quivira Steakhouse - ‬14 min drive
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Sunlight - ‬1 min walk

About this property

Hard Rock Hotel Los Cabos All Inclusive

Hard Rock Hotel Los Cabos All Inclusive is a great choice for your beach stay in Cabo San Lucas. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. Dining choices include 8 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights at this luxurious hotel include a free kid's club, a poolside bar, and a health club. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

At a glance

Hotel size

    • 639 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Due to strong currents, swimming is not permitted at this property’s public beach.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Free children's club

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 49 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Children's games

What to do

  • On the beach
  • Shopping
  • Pool table

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Rock Spa® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3200 per pet, per week

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hard Rock Hotel Los Cabos All Inclusive offer free cancellation for a full refund?

Yes, Hard Rock Hotel Los Cabos All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Los Cabos All Inclusive?

Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Hard Rock Hotel Los Cabos All Inclusive?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 49 lbs per pet. There's a charge of MXN 3200 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hard Rock Hotel Los Cabos All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hard Rock Hotel Los Cabos All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hard Rock Hotel Los Cabos All Inclusive?

No, this hotel doesn't have a casino, but PlayWin Casino (17-min drive) is nearby.

What is there to do at Hard Rock Hotel Los Cabos All Inclusive and nearby?

Hard Rock Hotel Los Cabos All Inclusive has 5 outdoor pools and a spa, as well as a health club and an arcade.

Are there restaurants at or near Hard Rock Hotel Los Cabos All Inclusive?

Yes, there are 8 onsite restaurants.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hard Rock Hotel Los Cabos All Inclusive Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Amenities

8.6

Staff & service

8.8

Property conditions & facilities

What guests liked

  • The pool area was lovely, with many pools, excellent staff, and great amenities. (67 reviews)
  • The property offers a variety of excellent dining options with great food and friendly staff. (22 reviews)
  • The spa services were very nice with perks like complementary hydrotherapy and excellent massage experiences. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffFoodRoomRestaurantBookingDrinksBeachChildrenTripFamily friendly
Verified

10/10 Exceptional

Great hotel for families, so many amenities, resturants and activities. Such a great vacation experience overall. Would definately return!
Jessica, 4-night trip
Verified

10/10 Exceptional

Huge room and bathroom. The food was incredible. Normally all inclusive food isn’t the greatest but this was like 5 star. The property was so clean and the workers are so friendly. We want to come back ASAP!
Krista, 5-night trip
Verified

10/10 Exceptional

Room was awesome and the staff had great customer service.
RONALD, 2-night trip
Verified

8/10 Very good

Amenities
Yzabel, 4-night trip
Verified

10/10 Exceptional

The hotel service, cleanliness, resturants, hospitality was at its best.
Mohit, 4-night trip
Verified

10/10 Exceptional

Clean rooms and facilities, great food, friendly staff, will stay here again.
Pedro, 4-night trip
Verified

10/10 Exceptional

Amazing staff, great atmosphere, excellent restaurants and food. Clean spacious rooms that are worth every dollar, with 24-hour room service and amenities, amazing vacation!
Candice, 3-night trip
Verified

8/10 Very good

Clean amenities, great food, great staff
Phillip, 7-night trip
Verified

10/10 Exceptional

We loved had rock and everything was amazing and it was an enjoyable stay recommend it to all my family and friends
Sarmad, 4-night trip
Verified

10/10 Exceptional

Great hotel great service. Had a wonderful time
Brandon, 3-night trip
Verified

10/10 Exceptional

The food was very good the staff was incredibly friendly and helpful
Scott, 5-night trip
Verified

10/10 Exceptional

The staff was amazing, the hotel is fantastic and all the restaurants have great food. Excellent experience!
Sotirios Stefanos, 3-night trip
Verified

10/10 Exceptional

This propert, staff, and spa services are amazing!
Javon, 4-night trip
Verified

10/10 Exceptional

I loved everything about this hotel. My room was great and the staffs went above and beyond every time
Carleen, 3-night trip
Verified

8/10 Very good

Very clean and the staff was great. Sergio and Rafael at the Eden pool were phenomenal.
michael james, 5-night trip
Verified

10/10 Exceptional

great rooms, great view, amazing staff, the best food!
inderpaul singh, 7-night trip
Verified

10/10 Exceptional

It was an overall great Christmas Family Vacation and also celebrated a birthday there. Unfortunately the partial ocean view rooms
Tracy, 5-night trip
Verified

10/10 Exceptional

Excellent Staff and Service Hotel was Clean Food was Great
Rahim, 3-night trip
Verified

10/10 Exceptional

Friendly staff, good facilities, warm pools, superior food to your regular AI.
Charles, 6-night trip
Verified

10/10 Exceptional

Really nice family friendly resort and all the staff were so nice
Amanda, 5-night trip
Verified

6/10 Good

Construction was our initial view. Food was ok- only buffet options for breakfast and lunch.
Angela, 7-night trip
Verified

10/10 Exceptional

Excelente
Pedro Nicolas, 4-night trip
Verified

10/10 Exceptional

Everything good
DONGHYUN, 3-night trip
Verified

10/10 Exceptional

People were amazing especially Valentin at the Market
Alexander Lee, 6-night trip
Verified

10/10 Exceptional

Everything was fabulous except check-in takes forever!
Katie, 4-night trip