Step into Hotel Emperador, where modern elegance meets vibrant city life. Located near Gran Via, this upscale hotel offers a rooftop terrace with breathtaking views, an art gallery to inspire your senses and a poolside bar to unwind. Enjoy high-speed WiFi, coffee shop treats and laundry facilities for ultimate convenience.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
Madrid Principe Pio Station - 16 min walk
Madrid Recoletos Station - 21 min walk
Madrid (XOC-Atocha Train Station) - 30 min walk
Santo Domingo Station - 1 min walk
Callao Station - 3 min walk
Noviciado Station - 4 min walk
Restaurants
Meson el Jamon - 2 min walk
McDonald's - 1 min walk
Llaollao - 1 min walk
Starbucks - 1 min walk
Stakeburger - 1 min walk
About this property
Hotel Emperador
Hotel Emperador features a rooftop terrace and puts you just steps from Gran Via and Plaza de España - Princesa. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar, and a seasonal outdoor pool. Fellow travelers like that it's only a short walk to public transportation: Santo Domingo Station is steps away and Callao Station is 3 minutes.
At a glance
DONE
Hotel size
232 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Lifeguard on site
Working away
Business center
11 meeting rooms
Conference center (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1947
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness center
An outdoor pool
Art gallery on site
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Doorbell and phone notification
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 19 for children
Children & extra beds
Rollaway beds are available for EUR 66.0 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid
Frequently asked questions
Does Hotel Emperador offer free cancellation for a full refund?
Yes, Hotel Emperador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Emperador?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Emperador?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Emperador?
Sorry, there's no onsite parking at Hotel Emperador.
What are the check-in and check-out times at Hotel Emperador?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Emperador?
No, this hotel doesn't have a casino, but Casino Gran Via (8-min walk) and Casino de Madrid (11-min walk) are both nearby.
What is there to do at Hotel Emperador and nearby?
Hotel Emperador has an outdoor pool and a fitness center.
What's the area around Hotel Emperador like?
Hotel Emperador is in Madrid Centro, a short 1-minute walk from Santo Domingo Station and 9 minutes' walk from Puerta del Sol. Travelers say the local area is very central perfect for shopping.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Emperador Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Breakfast
View
Bed
Bar
Restaurant
Lobby
Rooftops
What guests liked
Breakfast was great with many options and was described as lovely, elegant, and delicious. (56 reviews)
The property's concierge and staff efficiently arranged airport transportation with minimal wait times. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 24, 2025
This is an amazing hotel for the money. The staff are also exceptional at this hotel. We have had an amazing stay and will be back.
Natalie
Natalie, 4-night trip
8/10 Very good
Aug 17, 2025
Great area, friendly and helpful staff, clean and comfortable
Verified traveler
1-night trip
10/10 Exceptional
Aug 11, 2025
Exceptional
Nice and elegant place with nice staffs and great service. Close to the city nice location
Bita
Bita, 1-night trip
10/10 Exceptional
Aug 10, 2025
This hotel is amazing in the middle of everything. Service was great.
ARACELYS
ARACELYS, 2-night trip
10/10 Exceptional
May 9, 2025
Lovely hotel in a great location!
Pat
Pat, 4-night trip
10/10 Exceptional
Aug 4, 2025
Muy buena ubicación. Buen servicio. Las condiciones del hotel son muy buenas.
Jaime
Jaime, 2-night trip
10/10 Exceptional
Jul 24, 2025
Perfect!!
Great place to stay!! Staff were exemplary and nothing was too much trouble.
Penny
Penny, 2-night trip
10/10 Exceptional
Jul 18, 2025
Repeat customers! Love this place
We have now stayed every year for the past 5 years and we would not choose any other hotel. Clean, friendly, lovely rooms and an amazing pool area.
Jason
Jason, 2-night trip
10/10 Exceptional
Aug 1, 2025
Great for family city getaway
Great location, super value and fabulous facilities for the family. Particularly the rooftop pool and bar
Rowena
Rowena, 3-night trip
10/10 Exceptional
Jun 2, 2025
Location and rooms were excellent
Carlo
Carlo, 4-night trip
10/10 Exceptional
May 20, 2025
Excellent Hotel
Rosy
Rosy, 3-night trip
10/10 Exceptional
Jul 17, 2025
Excelente, Recomendado
El hotel es excelente, céntrico, el Rooftop es espectacular. Sus empleados son sumamente amables y serviciales.
Angel
Angel, 2-night trip
10/10 Exceptional
Jun 5, 2025
Friendly people and very good location
Francisco
Francisco, 3-night trip
10/10 Exceptional
Aug 11, 2025
Beds super comfortable, quiet, beautiful bathrooms. Reception staff and breakfast service very helpful. And.. the best terraza in the city. Thank you.
Marketa
Marketa, 1-night trip
10/10 Exceptional
May 25, 2025
Staff was great and good location.
Linda
Linda, 3-night trip
8/10 Very good
May 12, 2025
Excelente, por ubicación y servicios
SHARBEL
SHARBEL, 2-night trip
10/10 Exceptional
May 13, 2025
Very good hotel
Highly recommended
Sepideh
Sepideh, 1-night trip
10/10 Exceptional
May 22, 2025
Wonderful location
Shelby
Shelby, 2-night trip
10/10 Exceptional
May 5, 2025
Good hotel and nice people
Awilda
Awilda, 4-night trip
8/10 Very good
May 24, 2025
Great location and very friendly staff , the rooftop bar was very nice
Connor
Connor, 3-night trip
8/10 Very good
Jun 13, 2025
Perfect location
Timothy
Timothy, 3-night trip
10/10 Exceptional
May 13, 2025
Awesome location and friendly attentive staff. I will stay here again!
Samuel
Samuel, 3-night trip
10/10 Exceptional
Jun 4, 2025
Great location. Staff were very friendly and helpful. Will definitely stay there again . Highly recommend this hotel
Jemmel
Jemmel, 3-night trip
10/10 Exceptional
May 27, 2025
A classy hotel with old world charm.
Darryl
Darryl, 3-night trip
6/10 Good
Jul 15, 2025
2 Days in Madrid
Well situated and lovely hotel. Staff in the bar and pool area were wonderful. Staff at the front desk were unhelpful and rude.