Located in the heart of the city, Hotel Shangri-La invites you to unwind with a breakfast buffet and free WiFi. Enjoy convenient perks like luggage storage, an electric bike charging station, and concierge services.
Family Adventure Activity Park - 18 min drive - 17.5 km
Malcesine-Monte Baldo Cableway - 40 min drive - 41.9 km
Limone Sul Garda Harbour - 42 min drive - 43.5 km
San Michele - Mount Baldo Cableway - 45 min drive - 43.9 km
Getting around
Valerio Catullo Airport (VRN) - 47 min drive
Gabriele D'Annuzio Airport (VBS) - 75 min drive
Avio Station - 5 min drive
Ala Station - 6 min walk
Serravalle Station - 6 min drive
Restaurants
Bicigrill Ruota Libera - 7 min drive
Pizzeria al Giardino - 6 min walk
Rifugio Castelberto - 30 min drive
Caffè Commercio - 4 min walk
Osteria Carnera - 8 min walk
About this property
Hotel Shangri-La
When visiting Ala, Hotel Shangri-La is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
English, German, Hindi, Italian, Russian
At a glance
DONE
Hotel size
35 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Working away
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Free newspapers in lobby
Luggage storage
Electric bike charging stations
Bike storage
Facilities
Television in common areas
Vegan dining options
Vegetarian dining options
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Hand-held showerheads
Portable shower seat
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Shangri-La Ala
Hotel Shangri-La Ala
Hotel Shangri-La Hotel
Hotel Shangri-La Hotel Ala
Frequently asked questions
Does Hotel Shangri-La offer free cancellation for a full refund?
Yes, Hotel Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Shangri-La?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Shangri-La?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Shangri-La?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Shangri-La?
Yes, there's an onsite restaurant.
What's the area around Hotel Shangri-La like?
Hotel Shangri-La is just a short 6-minute walk from Ala Station.
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Hotel Shangri-La Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Jul 26, 2025
Stanza in ordine e pulita unica pecca all'arrivo reception praticamente non presenziata in quanto da dividersi col servizio al bar
Angelo
Angelo, 1-night trip
8/10 Good
Jul 21, 2025
Gute Lage, Nähe Etsch-Radweg, sehr gutes Preis-Leistungsverhältnis, sehr hilfsbereites Personal
Walburga
Walburga, 1-night trip
8/10 Good
May 31, 2025
I was late arriving. Staff member kept in contact and arranged entry which was great.. very helpful.
Only downside was breakfast.. all the food was left out and didn’t look great so had coffee and pre-packaged croissants
Jonathan
Jonathan, 1-night trip
10/10 Excellent
Apr 7, 2025
marion
marion, 1-night trip
10/10 Excellent
Apr 4, 2025
Fabio
Fabio, 1-night trip
10/10 Excellent
Mar 10, 2025
Ning
Ning, 1-night trip
8/10 Good
Jan 24, 2025
Verified traveler
1-night trip
8/10 Good
Jan 8, 2025
Bellissima struttura, pulita e personale disponibile
Paola
Paola, 5-night trip
6/10 Okay
Jan 1, 2025
Es war alles schon ein bisschen abgeranzt. Wasserflecken im Zimmer, verschimmelte Fugen im Bad, im Frühstücksraum schmutzige Möbel, trockenes Weißbrot, keine Brötchen. Viel süße Kuchen und viel Abgepacktes. Freundliche Rezeptionistin, sonst keine Ansprechpartner.
Parkplatz vor der Tür war super. Leider nur eine kleine Bettdecke für zwei.
Simone
Simone, 1-night trip
10/10 Excellent
Dec 22, 2024
João Paulo
João Paulo, 1-night trip
10/10 Excellent
Dec 22, 2024
Ottima esperienza
Hotel ristrutturato. Camera e bagno molto grandi. Ottime finiture. La silenziosità la fa da padrona. Personale molto gentile. Buona colazione
Alberto
Alberto, 1-night trip
4/10 Poor
Aug 29, 2024
Nulla da eccepire nella media
angelo
angelo, 1-night trip
10/10 Excellent
Aug 19, 2024
Dejligt sted
Dejlig og hyggeligt sted. Sødt personale, kunne dog ikke meget sprog udover italiensk, god restaurant. Italiensk morgenmad, dvs. rigtig mange forskellige kager. Dog lidt fluete, skinke, ost, smør og youghurt.
Lene
Lene, 1-night trip
10/10 Excellent
Aug 18, 2024
Simone
Simone, 1-night trip
8/10 Good
Jun 28, 2024
Shinji
Shinji, 1-night trip
8/10 Good
Jun 26, 2024
Sehr schönes Bad, riesige Auswahl an Speisen zum Abendessen, sehr lecker. Zum Frühstück gab es zu viele süße Sachen, lieber eine zweite Brötchensorte (Vollkorn) anbieten.
Joachim
Joachim, 1-night trip
8/10 Good
Jun 25, 2024
Shinji
Shinji, 1-night trip
10/10 Excellent
Jan 1, 2024
Francesca
Francesca, 1-night trip
10/10 Excellent
Nov 5, 2023
Fantastisk hotel
Niels Lau
Niels Lau, 1-night trip
10/10 Excellent
Oct 2, 2023
Verified traveler
1-night trip
8/10 Good
Aug 18, 2023
Comodo per una sosta intermedia
Tiziana
Tiziana, 1-night trip
10/10 Excellent
Aug 9, 2023
Hotel pulitissimo e colazione abbondante. Ci tornerei
Claudia
Claudia, 1-night trip
6/10 Okay
Jul 13, 2023
Gestione pessima
Hotel appena ristrutturato bello e confortevole se non fosse per la gestione pessima, donne delle pulizie che bussa a tutte le porte alle 7 ti mattina per sapere se è occupata o meno e sala colazioni sporca, piena di stoviglie da portare via e qualità del cibo pessima !