Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey, an IHG Hotel offers a vibrant retreat with 3 on-site restaurants serving international cuisine and a relaxing onsite spa. Unwind at the indoor pool or take advantage of dry cleaning/laundry services, while staying connected with free in-room WiFi - guests rave about the breakfast and helpful staff.
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
What's nearby
Auditorium Pabellón M - 2 min walk - 0.2 km
Macroplaza - 10 min walk - 0.9 km
Basilica de Guadalupe - 12 min walk - 1.0 km
Fundidora Park - 3 min drive - 1.9 km
Arena Monterrey - 5 min drive - 3.4 km
Getting around
General Mariano Escobedo Intl. Airport (MTY) - 35 min drive
Padre Mier Station - 9 min walk
General I. Zaragoza Station - 9 min walk
Fundadores Station - 17 min walk
Restaurants
Club Ejecutivo - 2 min walk
La Puntada - 6 min walk
Wings Army - 5 min walk
1900 - 5 min walk
Starbucks - 4 min walk
About this property
Crowne Plaza Monterrey by IHG
When you stay at Crowne Plaza Monterrey by IHG, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Las Ventanas, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a sauna. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Padre Mier Station is 9 minutes and General I. Zaragoza Station is 9 minutes.
At a glance
DONE
Hotel size
403 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–noon
3 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Children's menu
Working away
24-hour business center
12 meeting rooms
Conference space (893 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Sauna
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Golf Experience - This theme restaurant specializes in Tex-Mex cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves dinner only. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: MXN 25 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 449 for adults and MXN 169 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for MXN 238 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel
Frequently asked questions
Does Crowne Plaza Monterrey by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Monterrey by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Monterrey by IHG?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Crowne Plaza Monterrey by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Monterrey by IHG?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Monterrey by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Crowne Plaza Monterrey by IHG?
No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Crowne Plaza Monterrey by IHG and nearby?
Crowne Plaza Monterrey by IHG has an indoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Crowne Plaza Monterrey by IHG?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Crowne Plaza Monterrey by IHG like?
Crowne Plaza Monterrey by IHG is in Monterrey Centro, a short 9-minute walk from Padre Mier Station and 11 minutes' walk from Macroplaza. Travelers love the hotel's prime location.
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Crowne Plaza Monterrey by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Restaurant
Food
Bed
Cities
View
Shower
What guests liked
Breakfast was consistently praised for its variety, freshness, and delicious options. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 2, 2025
Trip to Monterrey, Nuevo Léon México. 👍🇲🇽💪
I always have a great experience every single time that I stay at the Crown Plaza Hotel. The breakfast buffet is delicious and very fresh. The rooms are very nice, clean and comfy.
Erasmo
Erasmo, 2-night trip
10/10 Exceptional
Jul 1, 2025
Perfect Monterrey City stay
Great location and service highly recommended!😃
Homero
Homero, 4-night trip
10/10 Exceptional
Sep 2, 2025
I always stay at the Crown Plaza Hotels, especially at the one in Monterrey, Nuevo Léon, México. I always add 2 breakfast buffets, one for my spouse and one for myself. The food is always fresh and delicious.
Erasmo
Erasmo, 1-night trip
10/10 Exceptional
Apr 28, 2025
Great stay
Aaron
Aaron, 3-night trip
10/10 Exceptional
Aug 11, 2025
This is a very good hotel
This is a very good hotel checking in and out was perfect. Friendly staff , very clean and perfect location.
The only thing is parts of the building that needs to be painted and fixed. Other than that a very good hotel to stay in Monterrey, very close to everything.
Sergio
Sergio, 3-night trip
10/10 Exceptional
May 23, 2025
Loved it!! It has an amazing climatized inside pool, the breakfast buffet is great, includes free parking. Great stay overall.
Paola
Paola, 1-night trip
10/10 Exceptional
Jun 22, 2025
Excelente
jorge arturo saavedra
jorge arturo saavedra, 1-night trip
8/10 Very good
Jun 9, 2025
Excelente
Michel
Michel, 1-night trip
6/10 Good
Aug 23, 2025
This hotel needs total renovation
Doors of the room closes barely elevators are damn slow they doing some maintenance so the noise is all over
Had a simple dinner at the restaurant quality was awful
Wasn’t the stay I expected to be at a crown plaza chain
Ibrahim
Ibrahim, 2-night trip
4/10 Fair
Aug 14, 2025
No enough elevator
Slow check out
Over capacity due to an event
Jose
Jose, 1-night trip
10/10 Exceptional
Apr 17, 2025
Everything was pretty good
Yazmin
Yazmin, 3-night trip
10/10 Exceptional
Mar 31, 2025
Wish the remodeled rooms had a walk in shower, bath tub is tall and too rounded when getting in
Vania
Vania, 1-night trip
6/10 Good
Apr 18, 2025
Pros: The hotel is close proximity to Macroplaza. The staff was very responsive to our needs when we called to ask for something. The bed was very comfortable. Cons: The hotel is out dated and needs some remodeling and fixing. Our shower had very low pressure and leaked all over while we showered.
For a weekend trip, wasn't bad. I would stay again.
Maria
Maria, 2-night trip
10/10 Exceptional
Apr 29, 2025
Ok
Mona
Mona, 6-night trip
2/10 Poor
May 19, 2025
I reserved a premium room but when I did the check in the hotel staff assigned me a stadard room, they said that they got the reservation as if it was a standard room, that that was the way they got the reservations from Expedia, I showed them my reservation in the Expedia app but they did not care. I contacted Expedia and Expedia could not solve the issue.
Rafael
Rafael, 2-night trip
10/10 Exceptional
Sep 12, 2025
Pablo
Pablo, 1-night trip
2/10 Poor
Sep 10, 2025
Maria Alicia
Maria Alicia, 3-night trip
10/10 Exceptional
Sep 10, 2025
Todo bien aunque llegamos noche
Margarita
Margarita, 3-night trip
10/10 Exceptional
Sep 10, 2025
Andrés Felipe
Andrés Felipe, 15-night trip
10/10 Exceptional
Sep 10, 2025
David
David, 3-night trip
10/10 Exceptional
Sep 9, 2025
Maria Mercedes
Maria Mercedes, 2-night trip
10/10 Exceptional
Sep 8, 2025
Jorge
Jorge, 1-night trip
6/10 Good
Sep 2, 2025
Martha G
Martha G, 1-night trip
4/10 Fair
Sep 1, 2025
MALA EXPERIENCIA
Definitivamente al hotel NO le gusta que reservemos por la aplicación, ya que me dieron una habitación casi en el abandono, la tina con rastro de oxido, la regadera un vil tubo el escusado se novia jajaja, la persiana de la ventana rota y no funcionaba.
Marque a recepción y me comentaron que no había personal de mantenimiento para arreglar la regadera, así es que me bañe con el chorrito que salía.
al hacer el check out quise que quedara registrada en la bitácora de recepción mi queja y simplemente se negaron hacerlo.
HAY MEJORES HOTELES EN MONTERREY POR EL PRECIO DE ESTE.
INVITADO A NO REGRESAR
leobardo
leobardo, 1-night trip
8/10 Very good
Sep 1, 2025
Muy bien las instalaciones un poco antiguas pero funcionales