Crowne Plaza Monterrey by IHG

4.0 star property
Hotel with 3 restaurants, near Auditorium Pabellón M

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Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Meeting facility
Indoor pool, sun loungers
Exterior
Property entrance
Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey, an IHG Hotel offers a vibrant retreat with 3 on-site restaurants serving international cuisine and a relaxing onsite spa. Unwind at the indoor pool or take advantage of dry cleaning/laundry services, while staying connected with free in-room WiFi - guests rave about the breakfast and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Free parking
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Children's pool
  • 24-hour room service
  • 24-hour business center
  • Business center
  • 12 meeting rooms
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
$87 nightly
The total price is $104
Sep 28 - Sep 29
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Club Lounge Access

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(145 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Standard Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.2 km
  • Macroplaza - 10 min walk - 0.9 km
  • Basilica de Guadalupe - 12 min walk - 1.0 km
  • Fundidora Park - 3 min drive - 1.9 km
  • Arena Monterrey - 5 min drive - 3.4 km

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive
  • Padre Mier Station - 9 min walk
  • General I. Zaragoza Station - 9 min walk
  • Fundadores Station - 17 min walk

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada - ‬6 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪1900 - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Crowne Plaza Monterrey by IHG

When you stay at Crowne Plaza Monterrey by IHG, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Las Ventanas, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a sauna. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Padre Mier Station is 9 minutes and General I. Zaragoza Station is 9 minutes.

At a glance

DONE

Hotel size

    • 403 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–noon
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Children's menu

Working away

  • 24-hour business center
  • 12 meeting rooms
  • Conference space (893 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Golf Experience - This theme restaurant specializes in Tex-Mex cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves dinner only. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 25 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 238 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Monterrey by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Monterrey by IHG?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Crowne Plaza Monterrey by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Monterrey by IHG?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crowne Plaza Monterrey by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Crowne Plaza Monterrey by IHG?

No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.

What is there to do at Crowne Plaza Monterrey by IHG and nearby?

Crowne Plaza Monterrey by IHG has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Crowne Plaza Monterrey by IHG?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Crowne Plaza Monterrey by IHG like?

Crowne Plaza Monterrey by IHG is in Monterrey Centro, a short 9-minute walk from Padre Mier Station and 11 minutes' walk from Macroplaza. Travelers love the hotel's prime location.

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Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Food
Bed
Cities
View
Shower

What guests liked

  • Breakfast was consistently praised for its variety, freshness, and delicious options. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Trip to Monterrey, Nuevo Léon México. 👍🇲🇽💪

I always have a great experience every single time that I stay at the Crown Plaza Hotel. The breakfast buffet is delicious and very fresh. The rooms are very nice, clean and comfy.
My husband and I relaxing in one of the lobby sofas. 👍🏻🤭👌🏻
Erasmo, 2-night trip

10/10 Exceptional

Perfect Monterrey City stay

Great location and service highly recommended!😃
Homero, 4-night trip

10/10 Exceptional

I always stay at the Crown Plaza Hotels, especially at the one in Monterrey, Nuevo Léon, México. I always add 2 breakfast buffets, one for my spouse and one for myself. The food is always fresh and delicious.
Relaxing in one of the lobby sofas. 👍🏻🤭👌🏻
Erasmo, 1-night trip

10/10 Exceptional

Great stay
Aaron, 3-night trip

10/10 Exceptional

This is a very good hotel

This is a very good hotel checking in and out was perfect. Friendly staff , very clean and perfect location. The only thing is parts of the building that needs to be painted and fixed. Other than that a very good hotel to stay in Monterrey, very close to everything.
Sergio, 3-night trip

10/10 Exceptional

Loved it!! It has an amazing climatized inside pool, the breakfast buffet is great, includes free parking. Great stay overall.
Paola, 1-night trip

10/10 Exceptional

Excelente
jorge arturo saavedra, 1-night trip

8/10 Very good

Excelente
Michel, 1-night trip

6/10 Good

This hotel needs total renovation Doors of the room closes barely elevators are damn slow they doing some maintenance so the noise is all over Had a simple dinner at the restaurant quality was awful Wasn’t the stay I expected to be at a crown plaza chain
Ibrahim, 2-night trip

4/10 Fair

No enough elevator Slow check out Over capacity due to an event
Jose, 1-night trip

10/10 Exceptional

Everything was pretty good
Yazmin, 3-night trip

10/10 Exceptional

Wish the remodeled rooms had a walk in shower, bath tub is tall and too rounded when getting in
Vania, 1-night trip

6/10 Good

Pros: The hotel is close proximity to Macroplaza. The staff was very responsive to our needs when we called to ask for something. The bed was very comfortable. Cons: The hotel is out dated and needs some remodeling and fixing. Our shower had very low pressure and leaked all over while we showered. For a weekend trip, wasn't bad. I would stay again.
Maria, 2-night trip

10/10 Exceptional

Ok
Mona, 6-night trip

2/10 Poor

I reserved a premium room but when I did the check in the hotel staff assigned me a stadard room, they said that they got the reservation as if it was a standard room, that that was the way they got the reservations from Expedia, I showed them my reservation in the Expedia app but they did not care. I contacted Expedia and Expedia could not solve the issue.
Rafael, 2-night trip

10/10 Exceptional

Pablo, 1-night trip

2/10 Poor

Maria Alicia, 3-night trip

10/10 Exceptional

Todo bien aunque llegamos noche
Margarita, 3-night trip

10/10 Exceptional

Andrés Felipe, 15-night trip

10/10 Exceptional

David, 3-night trip

10/10 Exceptional

Maria Mercedes, 2-night trip

10/10 Exceptional

Jorge, 1-night trip

6/10 Good

Martha G, 1-night trip

4/10 Fair

MALA EXPERIENCIA

Definitivamente al hotel NO le gusta que reservemos por la aplicación, ya que me dieron una habitación casi en el abandono, la tina con rastro de oxido, la regadera un vil tubo el escusado se novia jajaja, la persiana de la ventana rota y no funcionaba. Marque a recepción y me comentaron que no había personal de mantenimiento para arreglar la regadera, así es que me bañe con el chorrito que salía. al hacer el check out quise que quedara registrada en la bitácora de recepción mi queja y simplemente se negaron hacerlo. HAY MEJORES HOTELES EN MONTERREY POR EL PRECIO DE ESTE. INVITADO A NO REGRESAR
Persiana rota
Persiana sin funcionar
escusado que se mueve
oxido en la bañera
leobardo, 1-night trip

8/10 Very good

Muy bien las instalaciones un poco antiguas pero funcionales
JULIO CESAR, 1-night trip