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Hotel Firenze Lugano

3.0 star property
Hotel with restaurant, near Lake Lugano

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Photo gallery for Hotel Firenze Lugano

Exterior
Property grounds
Interior
Deluxe Double Room, Balcony | Desk, free cribs/infant beds, free WiFi, bed sheets
Balcony
Perched near Lake Lugano, Hotel Firenze Lugano invites you to unwind with a rooftop view, sip coffee at the cafe or stroll through the garden. With in-room WiFi, a bar and conference space nearby and multilingual staff on hand you're sure to have a seamless stay.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Garden
  • Conference space
  • Multilingual staff
  • Wedding services

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
$117 nightly
The total price is $132
Jun 9 - Jun 10
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room, Terrace

Triple Room, Terrace | Desk, free cribs/infant beds, free WiFi, bed sheets

Triple Room, Terrace

Highlights

Terrace
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room, Bathtub

Triple Room, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets

Triple Room, Bathtub

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room, Lake View

Twin Room, Lake View | Desk, free cribs/infant beds, free WiFi, bed sheets

Twin Room, Lake View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 129 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony | Desk, free cribs/infant beds, free WiFi, bed sheets

Twin Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 1151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Double Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

Similar properties

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La Santa

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
7.0 out of 10, Good, 41 reviews
The price is $139
$129 nightly
$139 total
Total includes taxes and fees
Jun 11 - Jun 12
La Santa
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About the neighborhood

Map
Strada di Gandria 1, Lugano, 6976

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 11 min walk - 0.9 km
  • Mount Brè - 19 min walk - 1.6 km
  • Palazzo dei Congressi - 3 min drive - 2.1 km
  • Via Nassa - 4 min drive - 2.8 km
  • Lake Lugano - 7 min drive - 2.1 km

Getting around

  • Lugano (LUG-Agno) - 23 min drive
  • Milan Malpensa Airport (MXP) - 80 min drive
  • Melide Station - 10 min drive
  • Lugano (QDL-Lugano Rail Station) - 11 min drive
  • Lugano Station - 13 min drive

Restaurants

  • ‪Lido - ‬3 min drive
  • ‪Antica Osteria Del Porto - ‬4 min drive
  • ‪La Lanchetta - ‬16 min walk
  • ‪Pane & Zucchero - ‬17 min walk
  • ‪Osteria Funicolare - ‬12 min drive

About this property

Hotel Firenze Lugano

Hotel Firenze Lugano features a rooftop terrace and puts you just a 5-minute drive from Lake Lugano. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 6:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 AM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Rooftop terrace
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 15 for adults and CHF 15 for children

Children & extra beds

  • Rollaway beds are available for CHF 29.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Firenze Lugano Castagnola
Firenze Lugano
Hotel Firenze Lugano Hotel
Hotel Firenze Lugano Lugano
Hotel Firenze Lugano Hotel Lugano

Frequently asked questions

Does Hotel Firenze Lugano offer free cancellation for a full refund?

Yes, Hotel Firenze Lugano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Firenze Lugano?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.

What are the check-in and check-out times at Hotel Firenze Lugano?

Check-in start time: 6:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Firenze Lugano?

No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (18-min drive) are both nearby.

What is there to do at Hotel Firenze Lugano and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Hotel Firenze Lugano also has a garden.

Are there restaurants at or near Hotel Firenze Lugano?

Yes, there's an onsite restaurant.

What's the area around Hotel Firenze Lugano like?

Hotel Firenze Lugano is a short 12-minute walk from Funicolare Monte Brè - Cassarate Station and 19 minutes' walk from Lugano Exhibition Centre.

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Hotel Firenze Lugano Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Towns
Room
Bed
Service staff

Reviews

10/10

We had a great stay at Hotel Firenze Lugano! The receptionist was so sweet and welcoming, which set a really nice tone for our visit. The location was perfect for us — we walked the Olive Trail to Gandria right from the hotel, and it was a beautiful and manageable distance. We also ate at the onsite restaurant and really enjoyed it — the food was lovely and the atmosphere was relaxed. While there’s no dedicated parking, we were able to find parking nearby without too much trouble. Overall, it was a very nice stay, and the view from the hotel made it even more special. Would happily stay here again!
1-night trip

10/10

Very nice hotel and beautiful lake.
2-night trip

10/10

Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
5-night trip

10/10

Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
1-night trip

8/10

quaint place. Beautiful setting. Friendly staff
1-night trip

6/10

The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open.
1-night trip

10/10

Luca, took great care to ensure my families comfort and enjoyment.
2-night trip

4/10

No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
1-night trip

6/10

Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
1-night trip

4/10

There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
1-night trip

6/10

There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care
1-night trip

4/10

Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
2-night trip

4/10

The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why
1-night trip

2/10

1-night trip

2/10

5-night trip

4/10

1-night trip

8/10

Prettig gelegen, leuke sfeer, fijn terras, goede prijs/kwaliteitverhouding.
3-night trip

4/10

Vi hade inte en så positiv upplevelse av Hotel Firenze. Vi fick tillgång till rummet 1,5 timme senare än vad vi hade kommit överens om. Det fanns ingen AC så rummet var alldeles för varmt samt att kuddarna var väldigt obekväma.
1-night trip

8/10

Dans un quartier périphérique de Lugano (mais ça reste à moins de 20 minutes en bus, dont l’arrêt est à 100 m de l’hôtel). On a aimé : le prix (on va pas se mentir, 100.- en pleine saisie pour deux, c’est presque sans concurrence) ; la vue, avec le lac à 200 m (de petites ruelles y descendent) ; la terrasse ombragée aux fauteuils confortables ; le petit balcon de la chambre ; la cuisine (très bon tajine au poulet de la cheffe) ; le vin (excellent rioja…une fois refroidi) ; l’amabilité du personnel. On n’a pas aimé : l’exiguïté de la chambre, qui fait qu’on se cogne souvent au lit (supprimer un meuble inutile et moche aiderait. Je dis ça…) ; le bruit (on dirait pas mais il y a beaucoup de trafic sur la route en contrebas et en plein été y’a des motards qui se croient en compétition) ; l’absence de climatisation ET de ventilation. Conclusions : comme j’avais lu les commentaires, nous avions pris deux petits ventilateurs, des bouchons pour les oreilles et un bandeau de nuit, dormi la fenêtre grande ouverte et ça s’est très bien passé malgré la canicule (22 degrés minimum, encore 26 à minuit). Mais faut prévoir ! Vous voilà donc prévenus.
1-night trip

8/10

2-night trip

4/10

Als wir im Hotel ankamen war es schwierig uns verständigen zu können, da das Personal keine gute Englischkentnisse hatte. Das Zimmer war definitiv in die Jahre gekommen. Auf dem Boden wanderten Ameisen herum und allgemein Sauber war es in unserem Zimmer nicht. An sehr vielen Stellen war es staubig und dreckig. Der Geruch im Badezimmer war recht unangenehm und verteilte sich im ganzen Zimmer. 226 CHF und zusätzlich noch Übernachtungssteuern sind absolut nicht lohnenswert und weiterzuempfehlen. Gegessen haben wir nicht im Hotel, also essen ist im oben genannten Preis nicht einbegriffen.
2-night trip

6/10

La struttura è essenziale, comoda per il centro di Lugano, ma manca un condizionatore d’aria. Pecccato
2-night trip

2/10

Beide Betten krachten laut bei der kleinsten Bewegung, sobald man sich darauf auch nur setzte. Das Kopfteil des Bettes wackelte. Wir ahnten eine schlechte Nacht und gingen noch vor dem Abend wieder weg, weil auch die Bettwäsche alt war, unsauber und ungebügelt aussah. Beim Versuch uns zu verabschieden, war die Dame vom Büro nicht zu finden. Ausserdem ist die Lage des Hauses in der engen Kurve einer Hauptstrasse sehr starkem Verkehrslärm ausgesetzt.
2-night trip

8/10

2-night trip

2/10

Camere fatiscenti e non in linea con il prezzo.
1-night trip