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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
City-center Ben Lomond hotel with outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good
Nestled by the river, Quality Inn & Suites Santa Cruz Mountains offers a serene escape. Unwind in the garden, take a refreshing dip in the outdoor pool, or explore nearby with bike rentals. With helpful staff and free WiFi to stay connected.

Popular amenities

  • Electric vehicle charging point
  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Wedding services

Feel at home (6)

  • Children stay free
  • Sofa bed
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is $95
includes taxes & fees
$81 per night
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
9733 Highway 9, Ben Lomond, CA, 95005

What's nearby

  • Henry Cowell Redwoods State Park - 8 min drive - 6.0 km
  • Roaring Camp Railroads - 11 min drive - 7.2 km
  • University of California, Santa Cruz - 20 min drive - 16.8 km
  • Santa Cruz Beach Boardwalk - 21 min drive - 18.6 km
  • Mystery Spot - 23 min drive - 19.1 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 40 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 50 min drive
  • San Carlos, CA (SQL) - 66 min drive
  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Taqueria Vallarta - ‬7 min drive
  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Felton Donuts & Pastries - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Quality Inn & Suites, Santa Cruz Mountains is a great choice for a stay in Ben Lomond. Guests can enjoy the outdoor pool, and hiking/biking trails and mountain biking are nearby. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • King sofa bed
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Does Quality Inn & Suites, Santa Cruz Mountains offer free cancellation for a full refund?

Yes, Quality Inn & Suites, Santa Cruz Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites, Santa Cruz Mountains?

Yes, there's an outdoor pool.

Are pets allowed at Quality Inn & Suites, Santa Cruz Mountains?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites, Santa Cruz Mountains?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Quality Inn & Suites, Santa Cruz Mountains?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Quality Inn & Suites, Santa Cruz Mountains and nearby?

Have fun with nearby activities like hiking and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

What's the area around Quality Inn & Suites, Santa Cruz Mountains like?

Quality Inn & Suites, Santa Cruz Mountains is located by the river. Popular attractions include Santa Cruz Beach Boardwalk, which is 21 minutes away by car.

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Quality Inn & Suites, Santa Cruz Mountains Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Forests
Trees
Restaurant
Booking
Refrigerator

What guests liked

  • The pool was clean, well-kept, and enjoyed by kids, with a beautiful surrounding garden. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Older motel that needs some upgrades
STEVEN, 7-night trip

8/10 Very good

Great location in a nice little town
Devin, 2-night trip

8/10 Very good

Reservations and website stated it had breakfast, but no one was available and area was closed during stay, so no morning coffee...uuuggghhh..
Richard, 2-night trip

10/10 Exceptional

The property owner was super accommodating and kind. We will always rebook here to visit the San Lorenzo Valley and little Ben Lomond.
Naomi, 4-night trip

4/10 Fair

If you value your safety, don't book

My husband and I traveled to Felton for a concer. We checked into the room, but did not stay the night. This hotel does not have any locks on the doors. No deadbold, no security chain/latch on any of the rooms. I've legitimately never stayed in a hotel that did not have a lock on the inside of the door. Plus there was an added bonus of a creepy guy hanging around the parking lot. The front desk guy was extremely friendly, but I value my safety and chose not to stay.
Kristie, 1-night trip

6/10 Good

If you’re wanting Marriott quality, stay at a Marriott. Front desk staff was absolutely amazing and property has a gorgeous setting. Thin walls.
3-night trip

10/10 Exceptional

Quiet and safe
Jeffrey, 1-night trip

6/10 Good

The property was clean and the staff was very friendly. The furnishings are outdated but it served our purpose for a place to stay near Felton.
Michelle, 1-night trip

10/10 Exceptional

The only thing i didn't like was that there was not a plug for the bathtub! Otherwise it was comfy and warm!
Shendi, 1-night trip

10/10 Exceptional

Great place, very comfortable!
Tessa, 1-night trip

8/10 Very good

Those are a little on the smaller side but really clean and the staff are great.
ERIC, 1-night trip

10/10 Exceptional

Ok place
Stuart, 5-night trip

8/10 Very good

Staff was VERY friendly and the pool/garden were absolutely BEAUTIFUL!!!
Christa, 2-night trip

8/10 Very good

Good quiet hotel.
Jennifer, 2-night trip

10/10 Exceptional

It's a bit rustic but what I expected having lived in the area. It was clean, comfortable bed and beautiful redwoods. Couldn't ask for more.
Lupe, 1-night trip

8/10 Very good

Perfect for us this trip. Clean and peaceful plus helpful friendly staff.
John, 1-night trip

10/10 Exceptional

In a very quiet setting down a winding road
debora, 1-night trip

10/10 Exceptional

Safe, quiet, relaxing, friendly staff

10/10 Exceptional

Awesome hosts. A cold pool and it was a bit dirty too. Lovely location in the heart of redwoods. Nice little breakfast too.
Rick, 1-night trip

8/10 Very good

Pretty location walkable to restaurants; lovely grounds, quiet despite being near the road.
James, 1-night trip

8/10 Very good

Perfect little stop for the night for a wedding we were attending near by!
Shawna, 1-night trip

6/10 Good

Beautiful area. Hotel was not fully equipped and maintained well. Staff was very friendly.
Marianne, 2-night trip

8/10 Very good

Was a very quiet and relaxing stay in the mountains.Accomodations were well maintained.enjoyed my stay and would stay there again
Deborah L., 1-night trip

6/10 Good

way too many homeless type people staying at this joint.noise after 11 pm in rooms and outside.walk up hobos from the highway with plastic bags in hand..not what i thought my stay their would be..WILL NOT GO BACK TO THIS PLACE AGAIN..
david, 1-night trip

6/10 Good

Room wasn’t ready, staff was standing around talking knowing we were waiting for room to be cleaned. Dirty sock in the bed. When speaking to management was basically brushed off.
Kimberli, 1-night trip