In the heart of heritage-rich downtown, Best Western Plus Heritage Rail Inn & Suites offers a warm welcome with to-go breakfast and a cozy fireplace. Unwind in the 24-hour gym or take advantage of laundry facilities and enjoy extended relaxation time.
York College of Pennsylvania - 5 min drive - 5.2 km
WellSpan York Hospital - 5 min drive - 5.2 km
Penn State York - 6 min drive - 5.5 km
York City Ice Arena - 6 min drive - 5.9 km
York ExpoCenter - 9 min drive - 9.1 km
Getting around
Harrisburg, PA (HAR-Capital City) - 32 min drive
Lancaster, PA (LNS) - 40 min drive
Harrisburg Intl. Airport (MDT) - 42 min drive
Mount Joy Station - 32 min drive
Elizabethtown Station - 39 min drive
Restaurants
Rutter's #8 - 3 min walk
South County Brewery - 12 min walk
McDonald's - 5 min drive
Starbucks - 5 min drive
Handel's Homemade Ice Cream - 5 min drive
About this property
Best Western Plus Heritage Rail Inn & Suites
When visiting York, Best Western Plus Heritage Rail Inn & Suites is a great choice to consider. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
134 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
What to do
Golfing nearby
Hiking/biking trails nearby
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
ATM/banking
Fireplace in lobby
Television in common areas
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 31 to September 04
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Holiday Inn Express Hotel York
Holiday Inn Express York
Frequently asked questions
Is there a pool at Best Western Plus Heritage Rail Inn & Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Heritage Rail Inn & Suites?
Yes, dogs are welcome. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Heritage Rail Inn & Suites?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Heritage Rail Inn & Suites?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Best Western Plus Heritage Rail Inn & Suites?
No, this hotel doesn't have a casino, but Hollywood Casino York (10-min drive) is nearby.
What is there to do at Best Western Plus Heritage Rail Inn & Suites and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool and a 24-hour fitness center.
What's the area around Best Western Plus Heritage Rail Inn & Suites like?
Best Western Plus Heritage Rail Inn & Suites is located a short 10-minute walk from The Heights.
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Best Western Plus Heritage Rail Inn & Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Shower
Location
Toilet
Lobby
Parking
Vat
What guests liked
Breakfast offered a variety of items, was well-stocked, and had real food that changed daily. (20 reviews)
The property offered a clean dining space and a breakfast with a nice variety of properly cooked food. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 7, 2025
Very friendly staff, rooms were comfortable and clean.
Verified traveler
2-night trip
10/10 Exceptional
Jun 26, 2025
Perfect stay
Friendly staff.
Clean rooms
Great continental breakfast
Staff were great
Donna
Donna, 3-night trip
2/10 Poor
Jul 29, 2025
Power went out during a heat wave and no AC was available made it very uncomfortable
Jason
Jason, 3-night trip
10/10 Exceptional
Apr 21, 2025
Great location, easy access to highway. Staff were friendly and welcoming.
Bruce
Bruce, 3-night trip
10/10 Exceptional
Apr 8, 2025
The room was clean and the staff were excellent
Enoch
Enoch, 2-night trip
10/10 Exceptional
May 26, 2025
GREAT PLACE
They welcomed me like a long lost friend after a terrible day of grueling travel. Then, the room was clean and very comfortable with a large TV screen (plenty of channels), a very comfy bed and a luxury shower. THANK YOU!
Misty
Misty, 2-night trip
10/10 Exceptional
Apr 7, 2025
Quiet. Easy parking. right off highway. Bar was only open on Friday night, but the facility was fine.
Michael
Michael, 3-night trip
10/10 Exceptional
Feb 16, 2025
Nice place, good location, great service! Full spread for breakfast, cute game room with arcade games, fitness room, outdoor pool. Bar open nightly.
Rosemarie
Rosemarie, 1-night trip
10/10 Exceptional
Feb 22, 2025
Clean and quiet
Drew
Drew, 1-night trip
10/10 Exceptional
Oct 23, 2024
Friendly staff, very clean and comfortable rooms, and very good breakfast. Enjoyable stay.
Tammie
Tammie, 4-night trip
10/10 Exceptional
Apr 5, 2025
good
Vicky
Vicky, 1-night trip
10/10 Exceptional
Aug 8, 2024
Amazing stay
Lynida
Lynida, 2-night trip
10/10 Exceptional
Mar 10, 2025
This used to be a holiday inn. I’m going to say that it’s a huge upgrade. Breakfast was OK. They don’t keep extra coffee or water in the lobby area.
Madelyn
Madelyn, 1-night trip
10/10 Exceptional
Mar 17, 2025
The breakfast was great and had real food and changed day to day. Juices, coffee, and hot chocolate are available 24/7. The receptionist was amazing and kind loving up on the dogs. Our
dog room was nice, and easy to stay clean, ground floor, and close to a door. Bar was nice, didn’t have time to check out the game room. Smelled nice and clean.
Megan R
Megan R, 2-night trip
10/10 Exceptional
Nov 25, 2024
Great breakfast options. Friendly staff.
Shawn
Shawn, 2-night trip
8/10 Very good
Apr 9, 2025
Bed not suitable for mobility accessible room.
The mobility accessible room had a king bed that was low to the floor. There was little room around the bed to use a walker and the bed made sitting and standing very difficult.
Mary M
Mary M, 1-night trip
10/10 Exceptional
Oct 24, 2024
Had a great 3 night stay, desk staff were awesome. Will be adding this to my list of hotels to use while traveling in PA!
Logan
Logan, 2-night trip
10/10 Exceptional
Oct 26, 2024
Comfortable, covenient, nice staff
Timothy
Timothy, 2-night trip
10/10 Exceptional
Jul 22, 2024
Great hotel
David
David, 1-night trip
10/10 Exceptional
Sep 21, 2024
Very friendly staff and comfortable, clean room. Nice breakfast, too.
Stanley
Stanley, 1-night trip
6/10 Good
Apr 13, 2025
Room was good
Room was good... But terrible water pressure. They had a great shower head with rain and massage settings, but the pressure was too low to use it.
Breakfast was horrible. Old waffle batter, pancake machine not working, yogurt machine not working, no spoon for oatmeal crock... It was just bad all around.