DoubleTree by Hilton Hotel New Orleans Airport is a haven for travelers with its free roundtrip airport shuttle and two on-site restaurants serving American cuisine. Unwind in the indoor pool, get energized at the gym, or relax with a cup of coffee from the lobby.
Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive
New Orleans Union Passenger Terminal - 19 min drive
Free airport shuttle
Restaurants
McDonald's - 3 min walk
Sonic Drive-In - 4 min walk
Don Jose's Grill - 3 min walk
Burger King - 9 min walk
New Orleans Original Daiquiris - 4 min walk
About this property
DoubleTree by Hilton Hotel New Orleans Airport
DoubleTree by Hilton Hotel New Orleans Airport is just 2.7 mi (4.3 km) from the airport and offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at River City Creole Grill, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
245 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 14 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Free airport shuttle (available 24 hours)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children's menu
Working away
Business center
Meeting room
Computer station
Conference space (12002 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible pool
Room amenities
Be entertained
37-inch LCD TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
River City Creole Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
On The Rocks - This bar specializes in American cuisine and serves lunch, dinner, and light fare.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 19.95 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs USD 14 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Airport New Orleans
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport
DoubleTree New Orleans Airport
Hilton Hotel Airport New Orleans
Hilton New Orleans Airport
Hilton New Orleans DoubleTree
Hilton Orleans
Hotel Airport New Orleans
New Orleans DoubleTree Hotel
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport Kenner
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner
Frequently asked questions
Does DoubleTree by Hilton Hotel New Orleans Airport offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel New Orleans Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel New Orleans Airport?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Hotel New Orleans Airport?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel New Orleans Airport?
Yes. Self parking costs USD 14 per night.
Is airport shuttle service offered by DoubleTree by Hilton Hotel New Orleans Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel New Orleans Airport?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel New Orleans Airport?
No, this hotel doesn't have a casino, but Treasure Chest Casino (5-min drive) and Fair Grounds Race Course (15-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel New Orleans Airport and nearby?
DoubleTree by Hilton Hotel New Orleans Airport has an indoor pool and a fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel New Orleans Airport?
Yes, there are 2 onsite restaurants, featuring American cuisine.
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Reviews
DoubleTree by Hilton Hotel New Orleans Airport Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.0
Location
8.4
Staff & service
7.6
Eco-friendliness
7.8
Property conditions & facilities
Popular mentions
Room
Service staff
Airport
Bed
Location
Bathroom
Vat
Biscuits
Shower
Shuttle
Reviews
10/10 Exceptional
Jun 8, 2025
Great staff
Ryan
Ryan, 3-night trip
2/10 Poor
Aug 29, 2025
No Electrity
Electrity For Property Was Out For Several Hours On August 29 With No Response Or Communication From The Hotel Management. I Was Stuck On A High Floor For Hours Without Electricty or Elevation With No Compensation or Explanation For The Situation And Problems At Property. Hotel. Com Was Unable To Contact The Property As Well.
Verified traveler
1-night trip
10/10 Exceptional
Mar 26, 2025
Works out great as it is near the airport
Bob
Bob, 1-night trip
6/10 Good
Jan 13, 2025
Great food and room service
Cecilia
Cecilia, 1-night trip
8/10 Very good
Apr 8, 2025
Staff was very friendly, and the hotel was clean enough for a quick overnight stay, but the bathroom and floor were a little grungy. Convenient to the airport
Catherine
Catherine, 2-night trip
8/10 Very good
May 3, 2025
Quick check in and out process. Staff are very friendly and helpful. Only stayed one night however the accommodations were perfect.
Crystal
Crystal, 1-night trip
8/10 Very good
Jan 6, 2025
Good for overnight stay
Hotel was good.
Reginal
Reginal, 1-night trip
10/10 Exceptional
May 24, 2025
All good
Misti
Misti, 1-night trip
8/10 Very good
May 26, 2025
Staff was great; fitness center needs an upgrade.
Ronald A
Ronald A, 3-night trip
10/10 Exceptional
Apr 15, 2025
Great 1 night stay
Was there for 1 night for a dance competition. Everything was great.
sara
sara, 1-night trip
6/10 Good
Mar 19, 2025
Very dated hotel.
Jamie
Jamie, 1-night trip
8/10 Very good
Jul 10, 2025
Thank you guys & building 4 being kind & strong
All in… it wasn’t that bad… but it was just me and they catered to me every need and gave me better advice on how to book.
Also in they defense… this hotel has been here long as I can remember… how else would something 42 years ole look.. lol
Read the fine print before you reserve. Especially if don’t have a back up
Christopher
Christopher, 1-night trip
10/10 Exceptional
Oct 19, 2024
I like this hotel
Jose
Jose, 1-night trip
10/10 Exceptional
Jan 3, 2025
The staff were great.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Jul 17, 2024
A very wonderful place to stay in New Orleans
Jason
Jason, 1-night trip
10/10 Exceptional
Apr 16, 2024
Location was perfect for our itinerary
Chris
10/10 Exceptional
Jun 12, 2025
Hotel check was easy, unable to do so through Hilton app, no big deal, staff was helpful and friendly. Hotel was clean but needs updates; dressers were off hinges but still worked; bathroom wasn’t small but it barely fit the toilet, so not great.
I would definitely recommend for proximity to airport, airport shuttle and an enterprise rental next door which will save you the trouble of the god forsaken sh*t show that is getting to the rental car desk at the airport.
The pool was awesome. I sat in the pool and read a book. Super quiet but we were here during the week. Staff were lovely and helpful.
Vanessa
Vanessa, 3-night trip
10/10 Exceptional
Jun 21, 2024
Great place to start your vacation
Scott
Scott, 1-night trip
10/10 Exceptional
Jan 18, 2025
It was great
Stephen
Stephen, 1-night trip
10/10 Exceptional
May 6, 2025
Bathroom needs upgrade
Mary Ann
Mary Ann, 1-night trip
8/10 Very good
Apr 6, 2025
I stayed here one night in March 2025. The staff was excellent and friendly! The property needs remodeling and worn. The room I had was on the Main Street and was noisy and there were the planes. The dining options were limited around the hotel.
Wendy
Wendy, 1-night trip
8/10 Very good
Oct 6, 2024
Close proximity to the airport
Josh
Josh, 1-night trip
6/10 Good
Apr 13, 2025
Hotel seemed outdated for a Hilton property. Expected more
THERESA
THERESA, 1-night trip
10/10 Exceptional
Sep 14, 2023
Better than expected, one of the best in the area
Clean hotel, giant pool, good area for food and close to the airport