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Cozumel Palace All Inclusive

4.0 star property
All-inclusive beach property with spa, near Punta Langosta Pier

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Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
View from property
Superior Ocean View Suite - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe
Couples treatment rooms, body treatments, aromatherapy
View from room
VIP Access

Reviews

9.2 out of 10
Wonderful
Cozumel Palace All Inclusive offers a luxurious escape near Punta Langosta Pier. Relax in the sun with scuba diving, snorkeling, and sun loungers or indulge in spa treatments like manicures and massages at Awe-Spa. The property also features 3 outdoor pools, multiple on-site restaurants, shopping areas and helpful staff.

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
The current price is $455
includes taxes & fees
$373 per night
May 15 - May 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 827 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
LCD TV
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Superior Ocean View Suite - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | 21-inch LCD TV with satellite channels, TV, iPod dock

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 829 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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The price is $311
includes taxes & fees
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About the neighborhood

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Stingray Beach - 12 min walk - 1.0 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Cozumel Maritime Terminal - 2 min drive - 1.9 km
  • Cozumel Museum - 2 min drive - 2.2 km
  • San Miguel Church - 3 min drive - 2.1 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive
  • Cancun Intl. Airport (CUN) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

At Cozumel Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Punta Langosta Pier. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 2 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Scuba diving
  • Snorkeling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 21-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 61 per person (roundtrip)

Renovations and closures

The property will be renovating from September 25 2024 to April 30 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 61 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive offer free cancellation for a full refund?

Yes, Cozumel Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Palace All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Cozumel Palace All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Cozumel Palace All Inclusive?

Sorry, there's no onsite parking at Cozumel Palace All Inclusive.

Is airport shuttle service offered by Cozumel Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 61 per person roundtrip.

What are the check-in and check-out times at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Cozumel Palace All Inclusive and nearby?

Have fun with onsite activities like snorkeling and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace All Inclusive also has 2 bars, spa services, and an arcade, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Cozumel Palace All Inclusive?

Yes, there are 4 onsite restaurants.

Does Cozumel Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Cozumel Palace All Inclusive like?

Cozumel Palace All Inclusive is a short 14-minute walk from Punta Langosta Pier and 12 minutes' walk from Stingray Beach. The local area is walkable and popular for its beaches.

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Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
View
Restaurant
Location
Entertainment
Beach
Drinks
Trip

What guests liked

  • The all-inclusive features offered excellent quality and variety of food, drinks, and activities, with friendly and attentive staff. (16 reviews)
  • The pools were well maintained, clean, and offered a variety of activities and amenities. (20 reviews)
  • The spa at this property offers excellent services, including massages, and is a wonderful way to unwind. (10 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Cozumel Palace

Unbelievable place to stay in Cozumel. My wife and I have stayed all over Cozumel and this was by far the best place.
Ryan, 3-night trip

10/10 Exceptional

Cozumel palace is a wonderful resort. Everything from hotel, to staff and guests. We had a wonderful weeks stay.
Kim, 7-night trip

10/10 Exceptional

great place to stay!
Nancy Lee, 3-night trip

10/10 Exceptional

Amazing staff, food, and atmosphere!
Jessica, 7-night trip

10/10 Exceptional

This is our all time favorite resort in Mexico.
Stephanie, 4-night trip

10/10 Exceptional

My wife loved it and already wants to go back.
Abdul-Hakim, 7-night trip

10/10 Exceptional

Ivan (the manager of the restaurants is a great host! All staff were kind! Great vacation!
JOSEPH VICTOR, 6-night trip

10/10 Exceptional

We absolutely loved our stay at Cozumel palace ! From the minute we arrived , we were treated with 10/10 service . We can’t wait to be back!
Sasha, 4-night trip

8/10 Very good

Easy going resort that is newly renovated. Food and service is great quality as always with a palace resort.
Floyd E, 3-night trip

10/10 Exceptional

Petite and elegant high end all inclusive property with the best location to the airport, downtown and sites of interest
DANIEL ARNAL, 5-night trip

10/10 Exceptional

Nice location. Food was good. Some staff continue to push for a 1.5 hr time share pitch even after we initially denied and continued to deny.
George, 4-night trip

10/10 Exceptional

The staff were amazing. They went out of their way to make sure we were taken care of. The food at the restaurants was delicious. It was very small but nice. The only thing it really needs is a dinner buffet.
Jamie, 8-night trip

10/10 Exceptional

This hotel was incredible. The staff were so amazing and the food was delicious. What a relaxing experience. We will be coming again.
Matisse, 2-night trip

10/10 Exceptional

Food was fantastic. Convenient location while doing the Ironman. Would stay here again.
Brent, 8-night trip

4/10 Fair

Mediocre food
Denis, 3-night trip

10/10 Exceptional

Staff,cleanliness and service
Priti, 8-night trip

10/10 Exceptional

Great all inclusive

Beautiful resort and amazing rooms. Great food. Service was hit or miss - we rarely got drinks and often had to request cutlery and coffee in the morning. Snorkling was amazing and overall it was great. we will be back!
Krista, 5-night trip

8/10 Very good

Property had been upgraded since our last visit. Looked very nice. Restaurants looked better, but food just average.
Donna, 4-night trip

10/10 Exceptional

Excellent staff
Karen, 8-night trip

8/10 Very good

The buffets for breakfast and lunch were amazing - so much choice. The restaurants were acceptable. The snorkeling off the property was surprisingly good. I was not impressed by the time share, high pressure tactics as we checked in.
Edward, 10-night trip

10/10 Exceptional

Great experience in every aspect. Access to the sea amazing, room with ocean view fantastic, fitness area brand new, and the restaurant level at the top, including a fantastic thanksgiving dinner! Best place I have been for 3 years in North America
De Bellis, 8-night trip

8/10 Very good

You have to make reservations every day for the restaurants which took away from this being a vacation
Jeffrey, 7-night trip

10/10 Exceptional

The staff is invested in your comfort and elevated experience. They are the reason I came back again this year, and my decision to stay at The Cozumel Palace was a no brainer.
Lisa, 4-night trip

8/10 Very good

Great room but entertainment options were limited. Pool water was warm. Not many dining options and quality of food could be better.
Sujay, 1-night trip

10/10 Exceptional

The dining options and quality of food were great. We enjoyed the flexibility of the buffet. It should be stressed more at check in, or booking even, the need for restaurant reservations. It is more of a necessity than a recommendation. The resort app was easy to use and worked well for room service and mini bar refills. The bell staff were always friendly and helpful. The cleaning staff did a great job. For evening entertainment, the Tequila Shot Band was excellent!
Phillip, 4-night trip