In the heart of Ottawa, The Westin Ottawa offers a warm welcome with two restaurants, a coffee shop, and on-site shopping. Unwind in the garden or by the lobby fireplace after exploring nearby Byward Market Square. With an indoor pool, 24-hour gym and helpful staff at your service.
Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
Ottawa Fallowfield Station - 22 min drive
Rideau Station - 4 min walk
Parliament Station - 11 min walk
UOttawa Station - 12 min walk
Restaurants
Tim Hortons - 3 min walk
Dining Hall - 6 min walk
JOEY Rideau - 2 min walk
The Shore Club - 1 min walk
Bridgehead - 5 min walk
About this property
The Westin Ottawa
The Westin Ottawa offers a fantastic location, putting you just a 5-minute walk from Rideau Canal and Rogers Centre Ottawa. Guests can indulge in massages, and Daly's Restaurant, one of 2 restaurants, serves breakfast. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rideau Station is 4 minutes and Parliament Station is 11 minutes.
At a glance
DONE
Hotel size
492 rooms
Arranged over 24 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Pets
Pets stay free (dogs only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Covered onsite valet parking (CAD 55 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
24-hour offsite parking within 0.1 mi (CAD 30 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Snack bar/deli
What to do
Racquetball/squash
Shopping
Working away
24-hour business center
Meeting rooms
Conference space (473612 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Built in 1984
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
An indoor pool
Shopping mall on site
Spa services
Hot tub
Sauna
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 42
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Toilet grab bar height (inches): 32
Lever door handles
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
50-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Refrigerator
Microwave (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Refundable deposits
Deposit: CAD 200.00 per stay
Optional extras
WiFi is available in guestrooms for CAD 10.95 per day (rates may vary)
To-go breakfast is offered for an extra charge of approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)
Parking
Covered valet parking costs CAD 55 per day with in/out privileges
Parking is available offsite and costs CAD 30 per day (0.1 mi away; open 24 hours)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa
Frequently asked questions
Does The Westin Ottawa offer free cancellation for a full refund?
Yes, The Westin Ottawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Ottawa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at The Westin Ottawa?
Yes, dogs stay free.
Is parking offered on site at The Westin Ottawa?
Yes. Valet parking costs CAD 55 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Westin Ottawa?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Westin Ottawa?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
What is there to do at The Westin Ottawa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes racquetball/squash. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Westin Ottawa also has a 24-hour fitness center and a sauna.
Are there restaurants at or near The Westin Ottawa?
Yes, there are 2 onsite restaurants.
What's the area around The Westin Ottawa like?
The Westin Ottawa is in Downtown Ottawa, a short 4-minute walk from Rideau Station and 7 minutes' walk from University of Ottawa. Travelers say that the hotel is in a great location.
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Reviews
The Westin Ottawa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
9.2
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
The breakfast buffet was consistently praised for its excellent quality, variety, and delicious options. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
View
Bed
Elevator
Shopping malls
Restaurant
Parking
Car
Reviews
10/10 Exceptional
Aug 7, 2025
Great location and comfortable hotel.
Richard
Richard, 1-night trip
10/10 Exceptional
Jul 20, 2025
Very clean, staff was very helpful, close to everything.
Corette
Corette, 1-night trip
8/10 Very good
Aug 17, 2025
Nice spacious rooms and comfy beds
I think the Westin is beautiful located. The hotel is spacious, there is also a conference center. I stayed there prior to a grouptravel voyage and we used one of the large rooms off the conference center for a briefing. That fitted 200 persons easily. The rooms were nice and spacious. Comfortabele beds.
M
M, 1-night trip
10/10 Exceptional
Sep 12, 2025
The check in staff member was snobbish and gave us a room that was not ready. It wasn’t a great way to start our experience at The Westin. After that start, everything else went well.
Joanne
Joanne, 3-night trip
10/10 Exceptional
May 13, 2025
Good place to stay
Leslie Yat Tung
Leslie Yat Tung, 1-night trip
10/10 Exceptional
Jul 13, 2025
The best room i ever had
Jean
Jean, 1-night trip
10/10 Exceptional
May 11, 2025
Location was excellent, views of the city were outstanding
JENNIFER
JENNIFER, 1-night trip
8/10 Very good
Jun 10, 2025
It was a great location to the Roger’s centre
Suzann M
Suzann M, 1-night trip
10/10 Exceptional
May 28, 2025
All good, great stay.
Christopher
Christopher, 1-night trip
10/10 Exceptional
May 29, 2025
Located downtown Ottawa, very comfortable stay. Beautiful view of the city.
Natasha
Natasha, 1-night trip
10/10 Exceptional
May 24, 2025
My stay was very good with a cery comfortable bed. A nice place for dinner and convenience of Rideau Centre next door.
Laura
Laura, 1-night trip
10/10 Exceptional
Jun 8, 2025
Excellent service
John
John, 1-night trip
10/10 Exceptional
May 25, 2025
Great all around!
Francis
Francis, 1-night trip
10/10 Exceptional
Apr 23, 2025
The Westin Hotel is the most beautiful and unique place to stay, with friendly and helpful staff members. You will find many attractions to visit in the area. I always enjoyed my stay there and highly recommend you to stay there for a time to remember.
Esther
Esther, 6-night trip
10/10 Exceptional
May 24, 2025
The property is in an excellent location to enjoy Canada's capital . . features of the Parliament, close to the canal and provides excellent quality new bicycles at a reasonable cost. Views from upper floor facing the parliament are excellent.
Al
Al, 3-night trip
10/10 Exceptional
May 12, 2025
We love the Westin. This is the hotel to stay at every time we go to Ottawa. The rooms are spacious and clean. The view was spectacular with comfy chairs to sit on and enjoy the view. The bed is great as well. We also enjoyed brunch on the 3rd floor. Parking was also convenient, as it was connected to the mall. I would highly recommend this hotel.
Mary Imamura
Mary Imamura, 1-night trip
10/10 Exceptional
Apr 16, 2025
Central location
Jorge
Jorge, 1-night trip
10/10 Exceptional
Jan 5, 2025
We really enjoyed our stay...the staff was tremendous..
Ronald
Ronald, 4-night trip
10/10 Exceptional
Mar 17, 2025
Steakhouse was excellent.
Susan
Susan, 4-night trip
6/10 Good
May 24, 2025
The staff were wonderful. There was no internet and we had to move rooms after unpacking twice
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
Apr 22, 2025
Excellent hotel. Ideal location. Close to everything. Amazing staff. A first class property. My preferred hotel in Ottawa.
Peter
Peter, 1-night trip
6/10 Good
Jun 15, 2025
The bed was good; the peeling paint above the shower, not so much. You'd think they could provide something better than single-ply toilet paper.
Catherine
Catherine, 3-night trip
10/10 Exceptional
Mar 11, 2025
The Westin Ottawa was fantastic and staff very friendly.