Quest Liverpool City Centre, near Royal Albert Dock, offers a blend of modern comfort and historic charm. Stay connected with free in-room WiFi, get active at the gym or hold an event in the banquet hall; helpful staff are always on hand.
Liverpool Pier Head Ferry Terminal - 13 min walk - 1.2 km
Getting around
John Lennon Airport (LPL) - 34 min drive
Chester (CEG-Hawarden) - 54 min drive
Manchester Airport (MAN) - 59 min drive
Liverpool Central Station - 3 min walk
Liverpool Lime Street Station - 6 min walk
Liverpool James Street Station - 8 min walk
Restaurants
McDonald's - 2 min walk
Kokoro - 2 min walk
Starbucks - 2 min walk
Burger King - 2 min walk
Costa Coffee - 3 min walk
About this property
Citadines City Centre Liverpool
When you stay at Citadines City Centre Liverpool, you'll be in a great location, within just a 10-minute walk of Liverpool ONE and Royal Albert Dock. Guests can enjoy the fitness center, and continental breakfast is available daily. Apartments feature bonuses like refrigerators and microwaves, along with flat-screen TVs and free WiFi. Fellow travelers love the helpful staff and central location.
At a glance
DONE
Property size
100 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Family friendly
Highchair
Food and drink
Refrigerator
Microwave
Electric kettle
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 4:00 AM–1:00 PM: GBP 9 per person
Bedrooms
Bed sheets provided
Bathrooms
Shower
Free toiletries
Shampoo
Toilet paper
Hair dryer
Towels provided
Soap
Entertainment
Flat-screen TV
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business center
Meeting rooms
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Grab bar near toilet
Handrails in stairways
Low-height counter and sink
Raised toilet seat
Soundproofing
Visual alarms in hallways
Wheelchair accessible
Wheelchair-accessible business center
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Iron/ironing board
Phone
Safe at front desk
Laptop-compatible safe
Banquet hall
Free local calls
24-hour front desk
Free bottled water
Location highlights
Near a train station
In the city center
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
First aid kit
General
100 rooms
Connecting/adjoining rooms avaliable
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: GBP 2.40 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 9 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool
Frequently asked questions
Does Citadines City Centre Liverpool offer free cancellation for a full refund?
Yes, Citadines City Centre Liverpool does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadines City Centre Liverpool?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Citadines City Centre Liverpool?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Citadines City Centre Liverpool?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Citadines City Centre Liverpool and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Citadines City Centre Liverpool like?
Citadines City Centre Liverpool is in Liverpool City Centre, a short 3-minute walk from Liverpool Central Station and 10 minutes' walk from Royal Albert Dock. Travelers say the local area is very central perfect for shopping.
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Citadines City Centre Liverpool Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Apartment
Bed
Breakfast
Lobby
Bathroom
Parking
Amenities
Reviews
10/10 Exceptional
Aug 30, 2025
Was a great stay and we will be returning.
Jeremy
Jeremy, 1-night trip
8/10 Very good
Aug 15, 2025
Great location
Great location in centre of Liverpool, clean and comfortable, kitchenette is small but got everything you need for a short stay
Kerry
Kerry, 2-night trip
10/10 Exceptional
Aug 18, 2025
Very helpful staff
robert
robert, 2-night trip
10/10 Exceptional
Jul 24, 2025
Amazing and the staff were super friendly
Joanne
Joanne, 1-night trip
8/10 Very good
Jun 1, 2025
We had a great stay at the hotel Location was ideal as was close to everything.
jennifer
jennifer, 1-night trip
10/10 Exceptional
Jun 3, 2025
Excellent location, great experience.
Jasvir
Jasvir, 1-night trip
10/10 Exceptional
Jun 21, 2025
Fantastic hotel in the centre of Liverpool close to all attractions.Lovely friendly staff would definitely recommend
Angela
Angela, 2-night trip
10/10 Exceptional
Jun 5, 2025
Good stay central to everything nice room
Karen
Karen, 2-night trip
10/10 Exceptional
Jul 18, 2025
Great location, clean apartment
Stayed here for a weekend whilst attending a family wedding. Accommodation was exactly what we needed - great location, facilities were very accessible and all very clean and despite being so central the rooms weren't overly loud. Would definitely stay again.
Emma
Emma, 2-night trip
10/10 Exceptional
Jun 10, 2025
It was amazing to stay in hotel. Am very happy when ever next time I will go again to stay.
varinder
varinder, 2-night trip
10/10 Exceptional
Apr 19, 2025
Outstanding stay - great property, great location, spectacular hospitality from staff.
Erik
Erik, 2-night trip
10/10 Exceptional
Jun 16, 2025
Great location clean , great shower beds not that comfortable but great stay will defo be back
Linda
Linda, 3-night trip
10/10 Exceptional
Aug 16, 2025
nice n homey
its good. we loved it. maybe put toothpaste in the room.
Ola
Ola, 1-night trip
10/10 Exceptional
Sep 5, 2025
Very good value for money
Fantastic location with easy check in and out. Room was really large and clean. Bathroom was modern with a rain shower. Although the shower wasnt very powerful, it was nice and hot. Loved the nespresso coffee in reception and the staff were really helpful. We were on the top floor so no street noise. Would highly recommend
Debra
Debra, 2-night trip
10/10 Exceptional
Mar 31, 2025
Very good stay
Verified traveler
2-night trip
10/10 Exceptional
Jun 6, 2025
Very nice room, great amenities, friendly staff, great location. HIghly recommend for any length of stay.
Joseph
Joseph, 6-night trip
8/10 Very good
Jun 15, 2025
Very nice pool
Tim
Tim, 4-night trip
10/10 Exceptional
Mar 19, 2025
Great place and great location
luis
luis, 2-night trip
10/10 Exceptional
Aug 13, 2025
Elizabeth from the Citadines was vey welcoming , provided a lot of information and even answered questions respectfully. A big Thank you to her .
Emmanuel
Emmanuel, 2-night trip
10/10 Exceptional
May 24, 2025
Wonderful well-equipped and comfortable apartment in a great location. Staff were lovely, friendly and helpful. Had a great stay here.
Sarah
Sarah, 2-night trip
10/10 Exceptional
May 22, 2025
Great place to stay in Liverpool. Easy walking distance to most touriusty areas. Rooms are great for people watching in the City Centre.
David
David, 4-night trip
4/10 Fair
Sep 6, 2025
The cleanliness is very poor and there is no cleaning, only changing of bathroom towels
ali
ali, 3-night trip
10/10 Exceptional
Jul 5, 2025
Hôtel très bien situé
L'hôtel est situé sur une rue commerciale et piétonnière et à environ 15 mins à pied du Royal Albert Dock, un endroit emblématique de Liverpool (plusieurs musées dont le Beatle Story). La chambre est grande, munie d'une cuisine et très confortable.
mathieu
mathieu, 4-night trip
10/10 Exceptional
May 9, 2025
Great location!!! But a little noisy as it is located at great night spots.
Rene
Rene, 3-night trip
10/10 Exceptional
Jun 8, 2025
Perfect location on large pedestrian mall just steps from train station.