"von 10.00 bis 18.00 versucht Rezeption zu erreichen um Buchung zu ändern. Niemand erreichbar oder belegt.
Rückruf nach 18.30 , da war jedes Gespräch sinnlos.
Mag ja nettes Hotel sein aber nen Telefonhörer abzunehmen sollte möglich sein innerhalb von 8 Stunden.
Daher bestimmt niocht wieder."
"von 10.00 bis 18.00 versucht Rezeption zu erreichen um Buchung zu ändern. Niemand erreichbar oder belegt.
Rückruf nach 18.30 , da war jedes Gespräch sinnlos.
Mag ja nettes Hotel sein aber nen Telefonhörer abzunehmen sollte möglich sein innerhalb von 8 Stunden.
Daher bestimmt niocht wieder."
"Nice hotel with soul and good service, but..
- The wifi often loose internet connection.
- According to the website it should have a sauna and full service spa, but it has neither
"
"Nice hotel with soul and good service, but..
- The wifi often loose internet connection.
- According to the website it should have a sauna and full service spa, but it has neither
"
Niels
"Beware of Hidden Fees. We got hit with a €110 extra bill when leaving, with no communication of these fees beforehand.
The check-in staff was nice but the person at checkout was very rude and argumentative. Stating that it was our fault for not knowing that there were extra fees for the sauna even though it is not stated anywhere at the hotel, on their website, on hotels.com or in any email communication and they failed to tell us this when we asked multiple times (!) about using the...
"Beware of Hidden Fees. We got hit with a €110 extra bill when leaving, with no communication of these fees beforehand.
The check-in staff was nice but the person at checkout was very rude and argumentative. Stating that it was our fault for not knowing that there were extra fees for the sauna even though it is not stated anywhere at the hotel, on their website, on hotels.com or in any email communication and they failed to tell us this when we asked multiple times (!) about using the...
"We liked to stay in the historic building. We enjoyed the dinner in the restaurant and the good breakfast.
Nice reception."
"We liked to stay in the historic building. We enjoyed the dinner in the restaurant and the good breakfast.
Nice reception."
Cecilia
"We thoroughly enjoyed this quaint hotel during our stop in Pasewalk in October 2023. The room was very large and clean. Onsite parking was convenient. The restaurant in the basement was excellent. We stayed until they closed!"
"We thoroughly enjoyed this quaint hotel during our stop in Pasewalk in October 2023. The room was very large and clean. Onsite parking was convenient. The restaurant in the basement was excellent. We stayed until they closed!"
"We stayed one night at the Hotel Pommernland having flown in to the nearby Anklam airfield. As it was the Ascention weekend there were no taxis available so the hotel manager Eric kindly gave us a lift into town to a greek restaurant.
Hotel was clean and tidy and the rooms were absolutely fine. My only criticism is that there was only 1 feather pillow supplied which was way too soft, my head sunk straight through it.
Breakfast was OK."
"We stayed one night at the Hotel Pommernland having flown in to the nearby Anklam airfield. As it was the Ascention weekend there were no taxis available so the hotel manager Eric kindly gave us a lift into town to a greek restaurant.
Hotel was clean and tidy and the rooms were absolutely fine. My only criticism is that there was only 1 feather pillow supplied which was way too soft, my head sunk straight through it.
Breakfast was OK."
"Camera molto spaziosa e conforrevole, molto pulita, letti comodi, posizione sulla strada"
"Camera molto spaziosa e conforrevole, molto pulita, letti comodi, posizione sulla strada"
Anonymous traveler
"Es ging kein Warmwasser im Bad und der Fernseher war defekt. Kein Personal vor Ort am Tag und Abend. Meldung der Mängel an das Personal beim Frühstück wurde angenommen aber nichts unternommen.
Frühstück war ok.
Es ist eher eine Monteursunterkunft."
"Es ging kein Warmwasser im Bad und der Fernseher war defekt. Kein Personal vor Ort am Tag und Abend. Meldung der Mängel an das Personal beim Frühstück wurde angenommen aber nichts unternommen.
Frühstück war ok.
Es ist eher eine Monteursunterkunft."
"It was by far the WORST hotel i ever been to and the service was terrible. They didnt have an elevator so I told them i have a baby and they should change my room to the first floor but they denied because they said it will cost them! They didnt care bout the customer needs they didnt help me i had to carry the baby and my bags upstairs and later take it all down again even though i told them im operated and had a C section. We had 4 nights there and i told them any time possible let me go to...
"It was by far the WORST hotel i ever been to and the service was terrible. They didnt have an elevator so I told them i have a baby and they should change my room to the first floor but they denied because they said it will cost them! They didnt care bout the customer needs they didnt help me i had to carry the baby and my bags upstairs and later take it all down again even though i told them im operated and had a C section. We had 4 nights there and i told them any time possible let me go to...
"Hotel war gut ,vielleicht kommen wir noch mal wieder."
"Hotel war gut ,vielleicht kommen wir noch mal wieder."
Petra
"Negativ war :Es gibt kein Wäschetrockner für Badesachen ,wenige Ablage bzw. Haken im Bad .
Positiv : Ausstattung sonst gut , Frühstück von allem was da , Personal sehr freundlich und hilfsbereit.Spa Bereich sehr schön.
Hoteleigener Strand könnte besser gereinigt werden "
"Negativ war :Es gibt kein Wäschetrockner für Badesachen ,wenige Ablage bzw. Haken im Bad .
Positiv : Ausstattung sonst gut , Frühstück von allem was da , Personal sehr freundlich und hilfsbereit.Spa Bereich sehr schön.
Hoteleigener Strand könnte besser gereinigt werden "
"We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key.
If I hadn't already paid for the room i would just have left.
The angry receptionist really caught us by surprise, we have been...
"We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key.
If I hadn't already paid for the room i would just have left.
The angry receptionist really caught us by surprise, we have been...
"Ligger lite avsides, ingen hiss.
Trevlig personal och ok frukost
"
"Ligger lite avsides, ingen hiss.
Trevlig personal och ok frukost
"
Anita
"Wir waren nicht zum ersten Mal im Seehotel Heidehof. Das Hotel liegt etwas außerhalb und ist sehr ruhig gelegen. Gefreut hatten wir uns auch auf das sehr gute Essen im Restaurant, allerdings wurde die Karte etwas eingekürzt und die Auswahl war für uns nicht wirklich passend. Daher mussten wir leider woanders Essen gehen. Im Haupthaus hatten wir Probleme mit der WiFi Verbindung, die im Nebengebäude ohne Probleme funktionierte. Das Personal war wie immer sehr freundlich und zuvorkommend, die...
"Wir waren nicht zum ersten Mal im Seehotel Heidehof. Das Hotel liegt etwas außerhalb und ist sehr ruhig gelegen. Gefreut hatten wir uns auch auf das sehr gute Essen im Restaurant, allerdings wurde die Karte etwas eingekürzt und die Auswahl war für uns nicht wirklich passend. Daher mussten wir leider woanders Essen gehen. Im Haupthaus hatten wir Probleme mit der WiFi Verbindung, die im Nebengebäude ohne Probleme funktionierte. Das Personal war wie immer sehr freundlich und zuvorkommend, die...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Open Photo by Niteshift (CC BY-SA) / Cropped from original
Check out reviews of Galenbeck hotels guests love
Hotel Anklamer Hof, BW Signature Collection
10/10 Excellent
"One of the best hotels I stayed in. Everything was perfect. The breakfast was outstanding! It had everything you could ever want. And if it wasn't there, the great staff was willing to get it for you. Unfortunately, we stayed only one night. Anklam itself is not very exciting, but it seems to be nice for outdoor activities."
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Find out more about Galenbeck
Find out more about Galenbeck
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